I ordered and payed for my product on my phone twice, and had them delivered and the hole experience from start to finish was brilliant cannot fault homebase many thanks. Mr Michael Swaby.
La empresa ha respondido
Shorehan Road, Northgate, NG34 7AQ Sleaford, Lincolnshire, GB
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I ordered and payed for my product on my phone twice, and had them delivered and the hole experience from start to finish was brilliant cannot fault homebase many thanks. Mr Michael Swaby.
La empresa ha respondido
The product picked was completely the wrong item. Luckily there was the correct item in store otherwise it would have been a wasted trip Edit: Carol at Homebase Sleaford phoned the following day to... Ver más
La empresa ha respondido
Purchased 3 door keys but when we got home the machine had cut them wrong so didn’t fit but on calling the store the Manager (Carol) couldn’t be more helpful she instantly cut new keys which did fit... Ver más
We needed to replace discontinued faulty ceiling fan unit with a similar product. Not every member of staff we asked knew where it might be found but SUE B gave us very clear and correct directions... Ver más
Escrito por la empresa
Escrito por la empresa

Shorehan Road, Northgate, NG34 7AQ, Sleaford, Lincolnshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 47% de las opiniones negativas
Suele responder en menos de 2 semanas
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There was a slight hiccup with the courier but the store manager In Sleaford (Carol)
Went above and beyond to help me with my order
Homebase Sleaford, the Manager and Bryan were extremely helpful when we recently asked if they had any spare boxes for moving house. On two occasions when we needed some boxes, Homebase at Sleaford have gone over and beyond to help us with the boxes being ready to collect after we had arranged this with them! Good old ‘customer service’ at its best! Thank you to Bryan in particular.
Sandra on the checkout was very friendly and polite. It is a pleasure to buy products from the Sleaford store.
No queue at CS
Item ready by door
V helpful assistant helped transport & load into vehicle
Order to collection within 2 hours
Well done
Sandra has often served me at the till and is always nice and happy and helpful when I have a query.
Carol
was very helpful, made me aware that the paint was on 3 for 2 and that I could get another for free. I didn't notice the signs. So was pleased she pointed this out!
Thankyou 🤗
Great service from Carol, very polite and friendly
Just a note to say thank you to the staff at both the Sleaford and Newark stores. I wanted to buy some pvc covered gardening wire and they searched well beyond the call of duty to no avail. I ended up taking advantage of your 20% discount on storage boxes...very expensive garden wire visit, but a pleasure to meet so many friendly and helpful people! Many thanks , Peter
Absolutely fantastic customer service from a lady called Lisa. Nothing I asked was too much. Very helpful. Polite. And knowledgeable of what I needed. Homebase Sleaford....I will be back!
Easy ordering, good value and easy pick up using the click and collect which was ready within the hour.
How difficult is it to fulfil an order of 4 bags of compost?
I ordered 3 of one variety and 1 of another.
On arrival to collect - there are 2 of one and 1 of the other.
Go figure.

Respuesta de Homebase - Sleaford
Very easy to use website to order goods. Pleasant staff when I went to collect items.
The box was delivered on time. However for toilet seats in boxes I thought the extra paper they were wrapped in was excessive and unnecessary.
The products themselves at first glance seemed good value for money, just what I requested.
Great prices and extensive range. Our experience was made even better by the smiles and fun personality of Lisa at checkout!
Purchased some storage boxes online. Great prices but only online. Different prices shown in the shop which adds to the confusion.
Lisa on the desk was very helpful and cheerful despite having to work over a bank holiday weekend.
Served today by Lisa, fabulous, friendly service.
Sarah B cut 12 keys for me today. Sarah was very friendly, professional and a pleasure to be served by.
Speedy helped me with everything I needed and was so friendly. Great service!
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