Homebase - Sleaford Opiniones 

228
TrustScore: 5 sobre 5

4,8

Shorehan Road, Northgate, NG34 7AQ Sleaford, Lincolnshire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered and payed for my product on my phone twice, and had them delivered and the hole experience from start to finish was brilliant cannot fault homebase many thanks. Mr Michael Swaby.

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The product picked was completely the wrong item. Luckily there was the correct item in store otherwise it would have been a wasted trip Edit: Carol at Homebase Sleaford phoned the following day to... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Purchased 3 door keys but when we got home the machine had cut them wrong so didn’t fit but on calling the store the Manager (Carol) couldn’t be more helpful she instantly cut new keys which did fit... Ver más

Valorada con 5 estrellas sobre 5

We needed to replace discontinued faulty ceiling fan unit with a similar product. Not every member of staff we asked knew where it might be found but SUE B gave us very clear and correct directions... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Shorehan Road, Northgate, NG34 7AQ, Sleaford, Lincolnshire, Reino Unido

  • 0345 640 7627

4,8

Excelente

TrustScore: 5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 47% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(228)

754 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fabulous customer service

Purchased two lamps that had minor faults when I got home. Spoke to Sarah who was very friendly and helpful, excellent customer service, thanks Sarah you're a star*****

10 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Carol Mick and Lisa and others to many…

Carol Mick and Lisa and others to many to mention are always at the ready to help. I go in a few times a week for various items and they always say hello and ask if I need help. They all need a pay rise for the hard work they do. Staff at Sleaford are a credit to Homebase.

10 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great service friendly staff

Purchased 3 door keys but when we got home the machine had cut them wrong so didn’t fit but on calling the store the Manager (Carol) couldn’t be more helpful she instantly cut new keys which did fit and could not be more apologetic.
We also ordered a garden box which was packaged up but when we assembled it we noticed a corner was missing it was bedded in the polystyrene. Not Homebase fault, but my Husband glued it as we thought it will do as Homebase store was about 18miles away and the next may be the same.

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Utility room refurbishment

Utility room refurbishment: Chris helped us immensely with suggestions and CAD design features to plan and resolve layout issues to our utility room. The refurbished room now reflects the image of the CAD diagrams.

7 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Lisa (in Sleaford) was really helpful and her customer service was great. Would absolutely go back and would hope to be served by her.

6 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful experience

Awful experience. Ordered online and the colour wasn't anything like it was supposed to be. Had to return to store 1hr away there and back to be told I couldn't swap for a different colour. Had to drop paint and get refund withing 7 days. Also got a deal so lost out on the deal as I only returned three so paid full price for one. Instead of bogof.

27 de junio de 2024
Logotipo de Homebase - Sleaford

Respuesta de Homebase - Sleaford

Hi Sarah, 

Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. Unfortunately, we cannot exchange paints bought online and the outstanding paint you kept is charged at a reduced price instead of full - We will feed this back to the relevant teams. As a gesture for your experience we've refunded your delivery charge. Please allow 2-5 working days for this to arrive back with you.

Thanks,
Team Homebase

Valorada con 1 estrellas sobre 5

Both items in stock had security tags…

Both items in stock had security tags opened. We asked till operator to check the contents. Which they made a play of doing, then got home and installation parts were missing.

26 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Sleaford

Respuesta de Homebase - Sleaford

Hi Rachel​, 
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Amy” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

I brought a bistro set from your…

I brought a bistro set from your sleaford store but unfortunately not all of the bolts were in the pack to build it with. I went back into the sleaford store and Sarah was most helpful and found me what I needed.

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had too 'replace' a failed product…

Had too 'replace' a failed product under warranty. CAROL the member of staff I delt with put herself out to find replacement as they no longer did that product, rather than just crediting me.
Result - I now have a new window vac

26 de junio de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más