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Homebase - Stamford Opiniones 

100
•
TrustScore: 4.5 sobre 5

4,4

Tienda para la reforma del hogar
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Unit 2, Stamford Retail Park, Ryhall Road, PE9 1XT Stamford, Lincolnshire, GB

•
0345 640 7253

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought a drill this morning and realised that I had got the wrong model. So I popped back a few hours later to swap. Now I know they don't exist as such ( becoming a range ) but they wouldn... Ver más

Valorada con 5 estrellas sobre 5

Robyn at the Stamford store has been really great in putting together our somewhat awkward new kitchen/utility room. After a site visit for measurements etc she created a visual for discussion in stor... Ver más

Valorada con 5 estrellas sobre 5

I went into store yesterday and the Christmas lights I wanted were sold out, It's the administration sale, and I enquired about buying the display ones. A delivery had come in and Vickie kind... Ver más

Valorada con 5 estrellas sobre 5

Had an enjoyable experience trying out different garden furniture for size, comfort and practicality. Staff were very helpful. We waited one day to save 50% which was amazing. Delivery times were long... Ver más

Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Stamford

Escrito por la empresa

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 2, Stamford Retail Park, Ryhall Road, PE9 1XT, Stamford, Lincolnshire, Reino Unido

  • 0345 640 7253

4,4

Excelente

TrustScore: 4.5 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 49% de las opiniones negativas

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4,4

Todas las opiniones

(100)

752 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I don’t like being ignored!

I waited at the Click and Collect desk for almost 5 minutes, during which time I was totally ignored by both the assistant at the desk and the one at the nearby till, who at times had no customers to attend to.

20 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Stamford

Respuesta de Homebase - Stamford

Hello Christine, 

Thank you for your review, we're sorry that you have been left unhappy with the service. We have raised this with the store for further investigation and re-training where necessary.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Friendly service

My click and collect order was ready in around an hour and they proactively helped me carry it to my car. Friendly service and great products that are value for money

17 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Why can't I get a vat receipt for a…

Why can't I get a vat receipt for a click and collect order. Why am I told I have to contact customer services at head office for this? Poor service and I was frankly just told you can't have one by the cashier.

9 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Stamford

Respuesta de Homebase - Stamford

Hi Andrew,

Thank you for your review, a member of our team will email you with a VAT receipt shortly. We're sorry for any inconvenience caused.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Went into Homebase with a list of…

Went into Homebase with a list of plumbing items that we had taken off the website Struggled to find the items in store until we asked Mark Lees up in the kitchen and bathroom department. He was extremely helpful and patient and he eventually found the item in a stock cupboard. Excellent customer service. Thankyou

26 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SHOCKING SERVICE

I was sold an electric lawnmower off the display because no more were available. I paid the retail price even though I asked for discount because it was the display item. When I put it into my vehicle I noticed it had been used. There was the remains of grass in the box & underneath. VERY BAD SERVICE

16 de abril de 2024
Opinión espontánea
Logotipo de Homebase - Stamford

Respuesta de Homebase - Stamford

Hi Geoffrey​, 
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase

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