Homebase - Stroud Opiniones 

116
TrustScore: 4.5 sobre 5

4,6

Cainscross Road, GL5 4EX Stroud, Gloucestershire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We visited 3 kitchen providers before deciding on Homebase as our supplier. Why Homebase? Julie at the Stroud branch is so friendly and immediately put us at ease compared to the other two companies.... Ver más

Valorada con 5 estrellas sobre 5

I can into the store today to purchase some garden pots and plants. I was greeted by a lovely staff member, Ross who asked if he could be of assistance. He helped me with identifying pricing for speci... Ver más

Valorada con 5 estrellas sobre 5

Firstly we were well received when we explained what we were looking for.I am disabled and my husband is deaf.This did not hinder the assistants Lesley,Kevir and Robyn from giving us every possible pi... Ver más

Valorada con 5 estrellas sobre 5

I needed to block up a hole at the top of a rather old sink. A very new recruit named Craig was very helpful, accompanying me round the store, but we couldn't find just the thing. Lesley stepped in a... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Cainscross Road, GL5 4EX, Stroud, Gloucestershire, Reino Unido

  • 0345 640 7257

4,6

Excelente

TrustScore: 4.5 sobre 5

116 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 47% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(116)

752 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Damaged click and collect

When I turned up to collect my items, one of them was damaged.

12 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Stroud

Respuesta de Homebase - Stroud

Hi there,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store manager.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Excellent customer service

Customer Service Team were very helpful and nothing was too much trouble. We had help putting the purchases into the van. A good shopping experience at Homebase.

2 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exemplary customer service. Great products

Good quality products at fair prices. Exemplary customer service. I wanted to extend a big thankyou to Leo for his exemplary customer service skills. Leo went out of his way to ensure I found the products that I wanted in the store. He then checked stock to ensure that I was able to buy the colour that I wanted. He then offered to help me to the car with my bulky items (once I had paid for them). This led to the perfect shopping experience for which I am very grateful. When I need to buy home or products again I will definitely visit Homebase in Stroud and am happy to recommend them without hesitation.

20 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

Just wanted to applaud great customer service today from Matthew at the Stroud branch. Kindly broke off from what he was doing to show me where some product were. Made me feel that my custom mattered. Thank you.

18 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch customer service from Leo @…

Top notch customer service from Leo @ the Stroud store. Went out his way to notice we hadn’t found everything we were looking for and helped us find some alternatives. The lad deserves some recognition - really helped us out

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Driving back home we popped into Stroud Homebase to pick up some decorating supplies. We were greeted as we walked in the door and the colleague showed us where we needed to go. As we were looking for what we needed we were approached again and asked if we needed help by a lady called Eve. She asked us about our project and was very knowledgeable & helpful. She made sure we found everything we needed and talked us through how best to use some of the products. We were very impressed with her service and would highly recommend the store.

23 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful Staff member

A very helpful team member called Kevin saw me struggling with a trolley full of bark chippings, pushed it to the till and then dealt with the transaction very efficiently.

He then loaded my purchases in the car for me. So nice to have such great treatment whilst out shopping!

15 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Click & collect order was…

Click & collect order was easy and ready to collect in one hour. All my gardening paraphernalia was available - no complaints. I tend to find shopping with Homebase a far more enjoyable experience than B&Q.

11 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience - super helpful staff

Kevin Kodie - super helpful- knowledgeable and also helped me carry all goodies back to my car without asking - great store, always have positive experience, well recommended- for great choices for hour and garden as well as helpfulnesses of staff.

7 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lynsey was an absolute star today

Lynsey was an absolute star today. When above and beyond customer service.
She went and found me some discontinued paint and was very helpful and polite. Made my visit a pleasure.
Well done Lynsey( hope I have spelt your name right!!!)

6 de junio de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más