We visited 3 kitchen providers before deciding on Homebase as our supplier. Why Homebase? Julie at the Stroud branch is so friendly and immediately put us at ease compared to the other two companies.... Ver más
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Consulta las opiniones de los clientes
I can into the store today to purchase some garden pots and plants. I was greeted by a lovely staff member, Ross who asked if he could be of assistance. He helped me with identifying pricing for speci... Ver más
Firstly we were well received when we explained what we were looking for.I am disabled and my husband is deaf.This did not hinder the assistants Lesley,Kevir and Robyn from giving us every possible pi... Ver más
I needed to block up a hole at the top of a rather old sink. A very new recruit named Craig was very helpful, accompanying me round the store, but we couldn't find just the thing. Lesley stepped in a... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Stroud
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Cainscross Road, GL5 4EX, Stroud, Gloucestershire, Reino Unido
- 0345 640 7257
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 47% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helpfully and assist me getting the BBq…
Helpfully and assist me getting the BBq into my car.
Once I'd given the last 4 digits of my…
Once I'd given the last 4 digits of my order number and name, it wasn't too long before he found my order.
Damaged click and collect
When I turned up to collect my items, one of them was damaged.

Respuesta de Homebase - Stroud
Rob was very helpful excellent service
Rob was very helpful excellent service, he cut down a piece of wood so that it could fit inside my car. 23311
Excellent customer service
Customer Service Team were very helpful and nothing was too much trouble. We had help putting the purchases into the van. A good shopping experience at Homebase.
The item wasn’t in stock when pickersitem not on the ahelf…
The item wasn’t in stock when pickers went to find it, they promptly rang to say they would pick one up from another store.
After a little confusion the staff professionally resolved it.
Exemplary customer service. Great products
Good quality products at fair prices. Exemplary customer service. I wanted to extend a big thankyou to Leo for his exemplary customer service skills. Leo went out of his way to ensure I found the products that I wanted in the store. He then checked stock to ensure that I was able to buy the colour that I wanted. He then offered to help me to the car with my bulky items (once I had paid for them). This led to the perfect shopping experience for which I am very grateful. When I need to buy home or products again I will definitely visit Homebase in Stroud and am happy to recommend them without hesitation.
Good customer service
Just wanted to applaud great customer service today from Matthew at the Stroud branch. Kindly broke off from what he was doing to show me where some product were. Made me feel that my custom mattered. Thank you.
Thanks to Lesley I found the lightbulbs…
Thanks to Lesley I found the lightbulbs I needed!
Top notch customer service from Leo @…
Top notch customer service from Leo @ the Stroud store. Went out his way to notice we hadn’t found everything we were looking for and helped us find some alternatives. The lad deserves some recognition - really helped us out
Excellent service
Driving back home we popped into Stroud Homebase to pick up some decorating supplies. We were greeted as we walked in the door and the colleague showed us where we needed to go. As we were looking for what we needed we were approached again and asked if we needed help by a lady called Eve. She asked us about our project and was very knowledgeable & helpful. She made sure we found everything we needed and talked us through how best to use some of the products. We were very impressed with her service and would highly recommend the store.
Very helpful locating a wayward item
Very helpful locating a wayward item - thank you! Thank you Lesley and Karel!
Kevin was very helpful fetching the…
Kevin was very helpful fetching the large boxes for me. Himself and Matt helped to get the items into my car. Kodie on the checkout was very polite and cheerful.
Great costumer service
excellent service from Rob from Homebase in stroud
Very helpful Staff member
A very helpful team member called Kevin saw me struggling with a trolley full of bark chippings, pushed it to the till and then dealt with the transaction very efficiently.
He then loaded my purchases in the car for me. So nice to have such great treatment whilst out shopping!
Click & collect order was…
Click & collect order was easy and ready to collect in one hour. All my gardening paraphernalia was available - no complaints. I tend to find shopping with Homebase a far more enjoyable experience than B&Q.
Stroud Homebase staff are very helpful
Stroud Homebase staff are very helpful. Karel and Kevin very thoughtfully offered to take my heavy purchases to my car that I would have struggled to do.
Great experience - super helpful staff
Kevin Kodie - super helpful- knowledgeable and also helped me carry all goodies back to my car without asking - great store, always have positive experience, well recommended- for great choices for hour and garden as well as helpfulnesses of staff.
Lynsey was an absolute star today
Lynsey was an absolute star today. When above and beyond customer service.
She went and found me some discontinued paint and was very helpful and polite. Made my visit a pleasure.
Well done Lynsey( hope I have spelt your name right!!!)
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