Homebase - Sudbury Opiniones 

91
TrustScore: 4.5 sobre 5

4,4

Waldingfield Road, CO10 2YH Sudbury, Suffolk, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hector at Sudbury looked after us so well from the start. We visited looking for appliances having already chosen a kitchen with another company. We ended up ordering our whole kitchen with Hector due... Ver más

Valorada con 1 estrellas sobre 5

I had a broken object, a box used for the square units was used as a box to collect all my items in so it was misshapen and I am missing a set of batteries. I've tried to call and no one is answering... Ver más

Valorada con 5 estrellas sobre 5

I couldn't find what i was looking for & stopped Michael to ask. he showed me where to look & helped to find what I was looking for - but we couldn't see any [Black Spot] spray and he checked the syst... Ver más

Valorada con 5 estrellas sobre 5

This morning we were greeted by a fantastic staff member called Lee who helped us carry our heavy purchase to the till. Rob then helped me find another item I needed while Lee helped my husband load... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Waldingfield Road, CO10 2YH, Sudbury, Suffolk, Reino Unido

  • 0345 640 7128

4,4

Excelente

TrustScore: 4.5 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 49% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,4

Todas las opiniones

(91)

752 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Caring assistance

Lee who went above and beyond in helping me.
Before he loaded my boot he noticed that i had a tyre that was a bit on the flat side and helped me to sort it out before putting turf into the boot.
He was kind and reassuring.

6 de junio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

What a mess

The guy that brought my click and collect order out to me just grunted and pushed the flat bed trolley towards me. One bag of compost had 2 holes in, 1 at the top and 1 at the bottom. I couldn’t complain as it was the last one in stock.

1 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Sudbury

Respuesta de Homebase - Sudbury

Hi Sass,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Excellent setvice

Asked about this product in store but also mentioned I’d seen on line with a discount. They recommended I order on line for click and collect so I could still get this discount. All very efficient! The assistant on the collection desk also told me what light bulb I needed and where to find in store. The light looks lovely on the shelf unit in my lounge.

27 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very easy to pick up…

Very easy to pick up unfortunately one screw thread to secure table was missing so I made a screw thread attachment should really take it back to heavy to dismantle to return and get another

25 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Today Micheal assisted me with everything I needed for my garden project. When he learnt that I needed 6 big bags of wood chips he kindly offered to help me by taking the trolley full to the checkout and my car, which he then loaded. He was incredibly helpful and very friendly.

13 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service…

I bought 4 huge terracotta pots which were half the price of any others I had seen. Excellent customer service both at the till and from Brandon who loaded my car with care and couldn't have been more courteous and helpful.

5 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Teally Helpful Staff

This evening, at 7.45pm, I arrived at the store to get 20 paving slabs for work tomorrow. As I wheeled my heavy trolly to the cash desk a young man helped me to steer it and then came outside to help load up my car. He was so kind and helpful, a beacon of customer care, for which I am so grateful. The staff do care about the customers and do their best to help.
Thank you again

3 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Team members great

Good service from team ladies, Alison and Gina. Shame some of the items we wanted not in stock, not able to order but on show on the store advertised with the offer price. Not even able to order to be delivered to home or store. A few people very moody but not the ladies fault.

28 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service

First class service given by Michael who went out of his way to help us construct one of their light fittings

25 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service from Lee went…

Amazing customer service from Lee went above and beyond helping me and finding the exact product I was looking for and going the extra mile helping me to my car and loading it in. Outstanding service will always come back to the sudbury branch thank you Lee

24 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Served by Grace

Served by Grace. What a lovely young lady she is.
Was So polite! Credit to your store in Sudbury, Suffolk

23 de abril de 2024
Opinión espontánea

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