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Homebase - Telford Opiniones 

114
•
TrustScore: 4.5 sobre 5

4,6

Tienda para la reforma del hogar
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Wrekin Retail Park, Wellington, TF1 2DE Telford, Shropshire, GB

•
0345 640 7147

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our kitchen designer, Lewis Wilkinson did a brilliant job in designing a kitchen that has a real wow factor. Its looks, layout and functionality tick every box. Lewis kept in close touch throughout t... Ver más

Valorada con 1 estrellas sobre 5

Never buy a kitchen from HomeBase. Worst experience ever. Poor design, missing parts, some extra parts added unnecessary. THEY DON'T ALLOW RETURNS ... NOT EVEN A ******* PLUMBING KIT, WHI... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Nice clean stores ,with toilet facility's. Staff who are always helpful. isles wide enough for prams wheelchair access & As the carer for ASD & Dementia relatives .We find your stores are less confusi... Ver más

Valorada con 5 estrellas sobre 5

I was late collecting my order, I phoned the store & spoke to one of your advisers, she assured me that the store would hold onto it. On collection, the store adviser remembered speaking to me. I al... Ver más

Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Telford

Escrito por la empresa

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Wrekin Retail Park, Wellington, TF1 2DE, Telford, Shropshire, Reino Unido

  • 0345 640 7147

4,6

Excelente

TrustScore: 4.5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 47% de las opiniones negativas

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4,6

Todas las opiniones

(114)

756 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service

Efficient. Great customer service.
Easy to order. Homebase replied immediately and text arrived to inform order was ready to collect.

27 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never buy a kitchen from HomeBase

Never buy a kitchen from HomeBase.
Worst experience ever.
Poor design, missing parts, some extra parts added unnecessary.

THEY DON'T ALLOW RETURNS ...
NOT EVEN A ******* PLUMBING KIT, WHICH WAS TOO POOR QUALITY TO FIT.
SCAAAMMM!!!
AVOID AT ALL COST...

10 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Telford

Respuesta de Homebase - Telford

Hi Alin​,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review. We have spoken to the store and we understand they have been in contact with you and are dealing with your complaint for you.

Thanks,
Team Homebase

Valorada con 3 estrellas sobre 5

Pots must have been stored outside

Pots must have been stored outside, screws for the legs stuck & rusted together. Plastic bags for legs and screws water logged. Nearly took all 3 back. However overnight soak in WD40 did the trick.

17 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Telford

Respuesta de Homebase - Telford

Hi Tina,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 4 estrellas sobre 5

Good service (click & collect)

Friendly, fast service. Quick to identify that a product wasn’t up to standard, so took appropriate action to inform me before I collected, giving me the option of checking it myself and paying half price if I still wanted it. All in all, a good experience.

15 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I was disappointed with the way my…

I was disappointed with the way my purchase was handled as there were various mistakes with once the Item had been delivered to me having to contact customer service to establish what had happened. Having made three journeys to the store.

10 de agosto de 2024
Logotipo de Homebase - Telford

Respuesta de Homebase - Telford

Hi Mr and Mrs Gregson,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Purchased a shoe locker for porch,

Viewed a shoe locker for porch,
No stock available in store, but assistant directed us to a Homebase online site. Was ordered and delivered a few days later to our request. Easy to assemble, pleased with the purchase and delivery service.

10 de agosto de 2024
Valorada con 5 estrellas sobre 5

FANTASTIC SERVICE 10/10!!

Fantastic service from start to finish. I did a click and collect for a sofa set and had a prompt notification to say my collection was ready. Easy paying and easy pick up all the staff were lovely!
Amazing service Homebase Telford

30 de julio de 2024
Opinión espontánea

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