Homebase - Upton Opiniones 

206
TrustScore: 4.5 sobre 5

4,4

Upton Bypass, Upton, CH49 6QG Wirral, Merseyside, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Picked lamp up, wasn’t in a box. Upon closer look when I’ve got home it’s clearly an ex display item as has got a bulb in and it’s damaged on both the base and marks on the shade. Waste of time going... Ver más

Valorada con 5 estrellas sobre 5

I had a pleasant surprise at Upton store when I presented a faulty hedge trimmer. Despite me not having the receipt, store colleague Paul Smith bent over backwards to help me. He checked through the... Ver más

Valorada con 5 estrellas sobre 5

I visited the Upton, Wirral Homebase store on Saturday 29 6 24 to discuss an issue with a lawnmower. Ian, who works in the Gardening Centre, helped me out in a practical and commonsense way. I am sorr... Ver más

Valorada con 4 estrellas sobre 5

From start to finish, our design Consultant, Aneta, made the daunting process so much easier. It can be confusing and a bit overwhelming, but with guidance we made it. Help with style, colour, texture... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Upton Bypass, Upton, CH49 6QG, Wirral, Merseyside, Reino Unido

  • 0345 640 7054

4,4

Excelente

TrustScore: 4.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 47% de las opiniones negativas

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4,4

Todas las opiniones

(206)

766 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

It was quick and easy to find what I…

It was quick and easy to find what I needed, check availability, click and collect. The item was ready for me when I arrived. The whole exercise from click to collect took about 30 mins (including travelling time). I’ll never order this kind of stuff fromAmazon again, it’s Homebase for me from now on.

4 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff where very helpful

Staff where very helpful. I struggle with anxiety, while shopping yesterday I had a very poor experience while visiting another high street shop with a staff member. This left me very anxious for today but obviously I had nothing to worry about in the end. Thank you

20 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful service and so quick

Helpful service and so quick. Lorraine and Ross sorted my Click&Collect order very quickly and within ten minutes of ordering I picked it up. So pleased.

Lorraine and Ross were super friendly and helpful.

16 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I popped into my local homebase in Upton on Sunday morning to buy rocksalt. I was on my own and happened to mention to Carol, who served me, that I wasn't sure how I would manage to lift it into my car. She straightaway offered to help me. This lady has served me before and always has a lovely manner with customers. She certainly went above and beyond as far as I'm concerned

7 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing

I wasn't informed when goods were ready to be collected. When I did go I was told that they had already been collected!. When shop assistant looked in a cupboard, hey presto! There they were. Very odd.

8 de enero de 2024
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi Ronald,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Easy to navigate store

Easy to navigate store, lots of interesting things, they had the product I needed, and a friendly presence from the lady at the til, Carol

15 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I visited the store to collect order…

I visited the store to collect order having received text message was advised the Homebase IT system was showing that I was to expect a refund in due course? Went home an hour or so later received another text advising to collect item and the next day the same. I rang the store the staff seemed as confused as me and advised wait for my refund. When I questioned further staff advised my order was available for collection. Resulting in two trips in Christmas traffic, and a telephone call and x2 texts all for one order placed online. Would not recommend to others

25 de diciembre de 2023
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi Kelly,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Very good quality D Line Trunking, great value for the money

The Homebase D Line Trunking was better value for money when compared to other local stores and Homebase actually had it in stock. It’s also self adhesive. Ordering on the website was very straightforward. It was ready for collection the next day. I was kept up to date about collection information. When I picked it up the staff were very helpful and the trunking is very good quality.

27 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi Margaret​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Replacement shower head

Replacement shower head. Easy to clean and three settings.

19 de diciembre de 2023
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi Lloyd​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Despite the store stocks being sadly…

Despite the store stocks being sadly depleted I managed to find what I needed. The lady on the checkout till was very helpful and cheerful. Her name was Carol.

14 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi Jean​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

A little wait and a sincere apology

A little wait and a sincere apology
Tested my bulbs as the box was slightly damaged
Great service
Polite pleasant customer service

14 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi Wendy​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Valorada con 5 estrellas sobre 5

The staff are so lovely and really…

The staff are so lovely and really helpful

14 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi MichelleW​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Quick and efficient service

5 de diciembre de 2023
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi John​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Arrived early…

Arrived early for my click and collect the young lad was very helpful and polite, then another young lad helped me to my car and loaded it as well. Very grateful to both of them well done.

6 de diciembre de 2023
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi Kags​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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