Homebase - Upton Opiniones 

206
TrustScore: 4.5 sobre 5

4,4

Upton Bypass, Upton, CH49 6QG Wirral, Merseyside, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Picked lamp up, wasn’t in a box. Upon closer look when I’ve got home it’s clearly an ex display item as has got a bulb in and it’s damaged on both the base and marks on the shade. Waste of time going... Ver más

Valorada con 5 estrellas sobre 5

I had a pleasant surprise at Upton store when I presented a faulty hedge trimmer. Despite me not having the receipt, store colleague Paul Smith bent over backwards to help me. He checked through the... Ver más

Valorada con 5 estrellas sobre 5

I visited the Upton, Wirral Homebase store on Saturday 29 6 24 to discuss an issue with a lawnmower. Ian, who works in the Gardening Centre, helped me out in a practical and commonsense way. I am sorr... Ver más

Valorada con 4 estrellas sobre 5

From start to finish, our design Consultant, Aneta, made the daunting process so much easier. It can be confusing and a bit overwhelming, but with guidance we made it. Help with style, colour, texture... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Upton Bypass, Upton, CH49 6QG, Wirral, Merseyside, Reino Unido

  • 0345 640 7054

4,4

Excelente

TrustScore: 4.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 47% de las opiniones negativas

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4,4

Todas las opiniones

(206)

755 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

I had a pleasant surprise at Upton…

I had a pleasant surprise at Upton store when I presented a faulty hedge trimmer. Despite me not having the receipt, store colleague Paul Smith bent over backwards to help me. He checked through the till records back to July last year to verify my purchas and promptly produced a replacement. I found him helpful, polite and professional. Homebase Upton will now be my preferred go to store. Very refreshing in this day and age. Thank you Paul Jones.

13 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would like to mention and praise two…

Would like to mention and praise two members of staff namely Christine and Jake who amazed me and my wife with their kindness and professionalism
Both went out of their way to assist in the setting up of a bbq they even visited our home to put the final touches to a bbq set up
Fabulous young people and a credit to Homebase Upton

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Had a lovely experience today with the customer service team member named Paul at the Upton homebase. He sorted on exchange for me but prior to the exchange tried to fix my lawnmower. He treated me with kindness and patience. He even gave me some useful tips on how to maintain my lawnmower. Just wanted to give him a big thank you and thank you for helping me out today it was highly appreciated.

11 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great shopping experience

Great shopping experience. Quick to order online. Assistant came to help me as there was someone with a query at click and collect. The chap who brought my heavy bags of bark to me helped me to my car and loaded it in. Very pleasant and helpful experience. Would shop here again.

5 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I was served by Carol today

I was served by Carol today, who was friendly, chatted to me about my purchase and project and explained that the staff were wearing wigs to raise money for MacMillan. There was no pressure to make a donation but I was more than happy to as Carol and I shared a nice connection.

3 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I found it difficult to order with the 15% code…

I found it difficult to order online with the 15% off code
It just took me direct to payment and I thought it would then ask for code. However it didn’t so was charged the full price.
The did correct in the store but it was very embarrassing asked fir the £3 off while waiting in the queue.!

2 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Upton

Respuesta de Homebase - Upton

Hi Kenneth, 
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Thanks,
Team Homebase

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