Really pleased with our new loft hatch and ladder. Trevor did an excellent job in very hot conditions, swift, well finished and very polite.
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Consulta las opiniones de los clientes
Service from beginning to end was wonderful. Everyone was very polite, helpful, professional and no hard sales. Kept us informed at every stage and the chaps who did the work were so very lovely, frie... Ver más
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Installation was perfect from start to finish. The installer arrived just before 9am and got straight to work. I really appreciated how they laid protective covering over the carpet, all the way thro... Ver más
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Great job guys! Just had our loft boarded out by this company and overall we are extremely happy with the service and the finished job! As the job progressed we were a little dubious about... Ver más
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Información sobre la empresa
Escrito por la empresa
Home Counties Loft Ladders started in 2016. We specialise in maximising the storage potential of your home by providing professional installation of loft ladders, hatches, boarding, lighting, and insulation. Our services are designed to create safe, accessible, and organised storage solutions tailored to your needs.
Información de contacto
Binghams Park Farm, Potten End Hill, Water End, , HP1 3BN, Hemel Hempstead, Reino Unido
- 0808 301 9548
- info@hclofts.co.uk
- www.homecountiesloftladders.co.uk
4,7
Excelente
31 opiniones
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Really pleased with our new loft hatch…
Really pleased with our new loft hatch and ladder. Trevor did an excellent job in very hot conditions, swift, well finished and very polite.
7 de julio de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Hi Stephanie, thank you so much for taking the time to leave this review. We're really pleased to hear that Trevor looked after you so well, especially working in that heat. I'll be sure to pass your kind words on to him. Thanks again for choosing HCLL, and enjoy the extra space!
Best wishes,
Hugh
Owner - HCLL
Wonderful service from Home Counties
Service from beginning to end was wonderful. Everyone was very polite, helpful, professional and no hard sales. Kept us informed at every stage and the chaps who did the work were so very lovely, friendly and a credit to the company. Thank you.
29 de junio de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Dilly! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m delighted to hear you had such a positive experience from start to finish. It’s great to know the team kept you informed throughout, with no hard selling, and that the installation team made such a good impression.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Got full loft boarded and very happy…
Got full loft boarded and very happy with the result, they got through it faster than quoted and the booking and installation process was smooth.
10 de junio de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Jack! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m delighted to hear you’re so happy with your newly boarded loft and that everything went smoothly from booking through to installation. It’s great to know the team were able to complete the work even quicker than expected.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Very happy with the result
Very happy with the result! Easy & fast service from arranging a quote to getting the job done. Looks great!
8 de mayo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Sarah! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m delighted to hear you’re so happy with the result and that everything was quick and straightforward from arranging the quotation through to completing the installation.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Very good service from quotation to…
Very good service from quotation to getting us booked in and we were even offered a cancellation slot so got it done a week before scheduled. Installation team were very friendly and polite making sure any questions I had were answered and each day left the house as if they hadn’t been there very pleasant experience all in all!
30 de abril de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Dwayne! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m pleased to hear everything went smoothly from the quotation through to the installation, and that the team kept you informed and looked after your home so well throughout. It’s great we were able to offer you an earlier fitting date too.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Really impressed with the level of…
Really impressed with the level of service from start to finish and would highly recommend them to anyone!
20 de marzo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Matthew! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m delighted to hear you were impressed with the service from start to finish. That’s exactly what we aim to deliver for every customer.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Perfection
Installation was perfect from start to finish. The installer arrived just before 9am and got straight to work. I really appreciated how they laid protective covering over the carpet, all the way through the property and up the stairs to the loft, which kept everything clean and protected. Once the job was finished, they even vacuumed up after themselves, which was a really nice touch. Very professional service and I’m really pleased with the result.
25 de marzo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, David! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m delighted to hear everything went smoothly from start to finish, and that the team took care to protect your home and leave everything clean and tidy afterwards. It’s those small details that really matter.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Great from start to finish!
Polite, knowledgable and professional team - from the survey / quotation appt to booking in a date with the office, to installation day. I cant fault them and am thrilled with the results - thank you!
25 de marzo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m delighted to hear everything went smoothly from the initial survey through to installation, and that you were happy with the service from both the team and the office. It’s great to know you’re pleased with the result.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Excellent service
Excellent service. From quote to completed job. Anthony and Lewis arrived on time and finished earlier than I expected. Very happy customer.
20 de marzo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m pleased to hear everything went smoothly from the quotation through to the completed installation, and that Anthony and Lewis looked after you well on the day. It’s great to know the job was finished quickly and to a high standard.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Excellent service and workmanship
A huge thank you to Home Counties Loft Ladders for the fantastic job on our loft boarding and hatch ladder installation. From start to finish, the team were brilliant.
A special shout‑out to the two lads who carried out the installation – incredibly conscientious, skilled in their workmanship, polite throughout, and genuinely a credit to the company.
The whole experience was smooth, professional, and exceeded expectations. I will thoroughly recommend your services to anyone who asks.
Thanks again for a great job!
17 de marzo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Iain! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m delighted to hear everything went smoothly from start to finish, and that the installation team looked after you so well. It’s great to know their workmanship and approach made such a positive impression.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Great job guys
Great job guys!
Just had our loft boarded out by this company and overall we are extremely happy with the service and the finished job!
As the job progressed we were a little dubious about the total area being completed, at NO fault to the company as it was myself and partners fault for not reviewing the quote, however the finish area looks great and will serve it's purpose for being used for storage (wife's junk)
Super easy to arrange and priced very competitive!
Thanks Steve and Callum for a job well done!
12 de marzo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Dan! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m pleased to hear you’re happy with the finished result and that the whole process was easy to arrange. It’s great to know Steve and Callum looked after you well on the day.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Really helpful and friendly team from…
Really helpful and friendly team from the first phone call to the site visit to the guys arriving to do the work.
6 de marzo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Susi! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m pleased to hear the team were helpful and friendly throughout, from your first call through to the installation. That’s exactly the experience we aim to deliver for every customer.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Excellent service throughout
Excellent service throughout. Prompt returns to phone enquiries, clear and concise information, no waiting list, polite and respectful staff, efficient and tidy installation. Would highly recommend.
3 de marzo de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Loretta! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m pleased to hear everything went smoothly from your first enquiry through to the installation, and that the team kept everything clear, efficient and tidy throughout.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
Very professional company
We had a new loft hatch fitted in a different location in our house plus a new wooden ladder. From start to finish we were impressed by Home Counties' professionalism. All workers put on shoe covers when visiting the property and dust sheets were used. The quotation by Stuart and his explanation of the work required was very thorough, and the price was reasonable. Bradley, who fitted the hatch, was polite and did a great job, including thoroughly cleaning up afterwards. The loft light needed relocating and an electrician visited the next working day at 8am to do the work as the firm promised. Would happily recommend!
27 de febrero de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the lovely review, which is very much appreciated. We will share with Stuart, Brad and the team. They will all be chuffed 😊
And thank you for offering to recommend, which is always the best way for us to get more work.
Best wishes,
Hugh & team @ Home Counties Loft Ladders
Excellent service & professional install
Excellent service, very professional and friendly team. Courteous, tidy and skilled tradespeople. Couldn't be happier with the service we received and work carried out. Would highly recommend.
18 de febrero de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Hi Darren,
Thanks very much for your kind review. We’re really pleased to hear you are happy with the service we provided! Our team always aims to be friendly, tidy and professional, so it’s great to know that we delivered.
Thanks again for the recommendation, it’s much appreciated by the whole team. If there is anything else we can do, please just give us a shout.
Best wishes,
Hugh @ Home Counties Loft Ladders
The estimate was good and Adrian was…
The estimate was good and Adrian was very helpful with all my questions that I needed and that was on Monday and then I got a phone call to say they can fit the following day which was excellent news and the 2 chaps turned up about 12.00 pm on Tuesday and got to work and was done and finished in 2 hours which was great and they cleared up all the mess that they made and gave me a demo of the ladder and I was so pleased so If your after a loft ladder give these a try as I highly recommend Home Counties loft ladders as they do what they say on the tin
10 de febrero de 2026
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Ian. We really appreciate you taking the time to share your experience, and I will share your lovely comments with the team.
I’m pleased Adrian was able to answer all your questions and that the team were able to fit you in quickly. It’s good to hear everything went smoothly on the day and that the installation and demonstration were helpful.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team 😊
Best wishes,
Hugh
(Owner @ HCLL)
Absolutely Brilliant!
Oh my goodness! I was simply blown away by the kindness, understanding, service and the offer to expedite the job due to our circumstances. The team were simply the loveliest people I have come across in a long time. Daisy was super polite, delightful and understanding, taking care of our inquiry straight away. Time was taken to quickly assess the situation and offer very useful guidance. They did not try to sell me a product that I didn't need and they explained everything in a manner that I could easily understand. Adrian, called me the same day I placed my inquiry and went above and beyond to offer help and support us. To slot us in next day, was simply above and beyond. Brad, the fitter, was fabulous. He work efficiently, tidied up and even vacuumed my carpets, all whilst being super polite and offering minimal disruption. They say you only know of loft ladders when you need one, but I wish I had met this team earlier and would welcome them anytime, highly recommending them to anyone who would need a loft ladder. Truly a brilliant, hassle free experience with a high quality product! I couldn't recommend them highly enough!
3 de diciembre de 2025
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for such a wonderful review, Beverley. It really means a lot to the whole team 😊
I’m delighted that Daisy, Adrian and Brad were able to help and that we could get everything sorted quickly for you. We always aim to give honest advice and make the whole process as straightforward and hassle-free as possible, so it’s lovely to hear that you came across.
Most of our work comes from recommendations, so thank you for recommending us. The team will really appreciate it.
Best wishes,
Hugh
(Owner @ Home Counties Loft Ladders)
We recently had Home Counties Loft…
We recently had Home Counties Loft Ladders out for an install. From the initial contact for the survey through to the installation was seamless. Very impressed with the service they provided, and the fitter made an excellent job and left the house extremely tidy. I would highly recommend them!
25 de noviembre de 2025
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Tom! We really appreciate you taking the time to share your experience, and we will, of course, share it with the team 😊
I’m pleased everything went smoothly from the initial survey through to the installation, and that the team left everything clean and tidy afterwards. That’s exactly how we like every job to finish.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
(Owner @ Home Counties Loft Ladders)
Very professional
From booking a quotation to completion, this was a seamless experience from a professional, well-run company. Boarding raised in the loft and extra layers of insulation (from sustainable sources) laid to bring it up to modern standards. Unwanted plastic water tank cut up and old boards from DIY job removed. Loft now fully boarded. Felt lap vents and grab rails fitted, so I have a fully accessible, usable space. Carpenter and labourer worked really hard and cleared up brilliantly. Fair price for good service and high-quality job. Definitely recommended.
23 de octubre de 2025
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Margaret! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m pleased everything went smoothly from the quotation through to the installation, and that the team were able to leave you with a loft that is now fully accessible and usable. It’s also great to hear they left everything clean and tidy afterwards, just as we expect on every job.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
From the initial assessment to the…
From the initial assessment to the finished item, 100%.
This Company has the best customer service, every body I had contact with both by phone and in person were both friendly and helpful. The work started when they said it would, the people that fitted my loft ladder etc worked quickly and left the place so tidy and were always polite and friendly. The work is finished to a very high standard, would I recommend them, in a heart beat, and if I ever moved and wanted a loft ladder etc they would be my first port of call. Thank You again Home Counties Loft Ladders for all your hard work.
6 de junio de 2025
Opinión espontánea
Respuesta de Home Counties Loft Ladders
Thank you for the great review, Carol! We really appreciate you taking the time to share your experience, and we will be sure to pass your comments on to the team 😊
I’m delighted to hear everything went smoothly from the initial assessment through to the finished installation, and that the team left everything clean and tidy afterwards. We always aim to make the whole process straightforward and deliver a high standard of work, so it’s lovely to hear that came across.
Most of our work comes from recommendations, so thank you for recommending us. It really means a lot to the team.
Best wishes,
Hugh
Owner, Home Counties Loft Ladders
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