I received a phone call from this company, having used them last year, and booked a guy to come round and do the one-off check that had been promised after having DPC and cavity wall insulation instal... Ver más
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I received a phone call from this company, having used them last year, and booked a guy to come round and do the one-off check that had been promised after having DPC and cavity wall insulation instal... Ver más
La empresa ha respondido
Might complaint is about the really poor aftercare.I had a damp proof course installed...quite painless but very very expensive.When winter came around we found ridiculously high readings on our de hu... Ver más
Two teams, each on the same day 1st team removed old insulation from the loft cleanly and tidily, without spreading dust, and removed it 2nd team arrived shortly after to spray Loft Guard to deal wi... Ver más
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Firstly the surveyor found the issue and did not try to sell anything that was needed and took his time not only getting the survey together but advised exactly why the items were needed what we need... Ver más
La empresa ha respondido
At Home Energy Save GB Ltd we are specialists in all fields of damp proofing and energy efficiency. Whether your problem is loft condensation, rising damp, penetrating damp, black mould, or simply heat loss then we can help. We specialise in energy-efficient wall coating, cavity wall insulation/extraction, spray foam insulation, damp proofing, energy-efficient conservatory roofs, and A+ rated windows and doors so we can give you professional FREE advice. The correct analysis of any damp or heat loss problem is vital to prevent costly and unnecessary work; so with 40 years of experience in the damp proof and energy efficiency industry across The Midlands and North West, we can be relied upon to make the correct diagnosis. All of our work is carried out to and often exceeds current UK standards.
Unit 1, Crown Business Park, Govan Rd, Fenton Industrial Estate, ST4 2RS, Stoke-on-Trent, Reino Unido
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Booked an appointment for a survey but they were constantly ringing for more information and then were very rude and condescending they then cancelled the appointment I believe this is due to my disability.
A lovely couple of chaps did the work. They came across a few issues but worked to resolve them as best they could. Very nice estimator too.

Respuesta de Home Energy Save GB Ltd.
Callum came and did a full house survey for us and explained clearly for me and helped me understand what has caused the damping issues in my house which when I have har previous surveyors around then didn’t. I would recommend Callum and Home Energy Save to anyone!

Respuesta de Home Energy Save GB Ltd.
Great service … offered options ..

Respuesta de Home Energy Save GB Ltd.
Thanks to Stephen W. for his visit today. He was knowledgeable, honest and I enjoyed the hour I spent in his company.

Respuesta de Home Energy Save GB Ltd.
wanted to write a review as i always look to see reviews so know what to expect . I called the company and arranged for Mark to come out came out he initially had a good look around property which as a damp smell in rooms . He gave good knowledge of the problem , so we booked a damp proof course on our property .
Had 2 guys come out who where kind and professional and moved furniture to do the walls inside , they explained everything that they where doing showing us after they had done and left it clean and tidy , outside too , i would highly recommend Home Energy Save thank you all for the service that was carried out

Respuesta de Home Energy Save GB Ltd.
Steve W came to the house. He was very polite, respectful, did a survey of the loft as required, explained his findings, went over options without any attempt to have me make a decision there and then. Thank you Steve, for your time and your advice.

Respuesta de Home Energy Save GB Ltd.
Dan came to my house this morning to do a survey and quote me some prices. He was incredibly respectful, polite, knowledgeable, a good listener and wasn't pushy at all. He had answers to all my questions and made the entire process pleasant and easy! The one star missing on the rating is only because I have not yet bought any services from the company. However I highly recommend him for good job well done!! Hoping the company recognises that they have a potential asset in him. I highly advocate for him!!

Respuesta de Home Energy Save GB Ltd.
We had an issue that we believed could be damp. Contacted Home Energy Save GB for a survey and they swiftly arranged a visit. A surveyor, Ellick, arrived and was very friendly and carried out a thorough survey which took around 30 minutes and identified an issue. The problem was quite a small one and he advised us that his company would charge quite a lot for such a small job and that we should contact a local contractor! He was very honest and could of insisted we use their contractors. All in all it was an excellent service and deserving of 5 stars. Definitely recommnded.

Respuesta de Home Energy Save GB Ltd.
Ellick was prompt and very professional. Survey carried out, explained the procedure and gave written quotation. No hard sell.

Respuesta de Home Energy Save GB Ltd.
Kai, Danny, and Craig from Home Energy GB did a fantastic job today. They replaced the fascias and gutters and applied ClimaPure coating, which has already made a noticeable difference in tackling moisture and mould issues.
The team was professional, efficient, and very respectful of the property. Really pleased with the results — highly recommend!

Respuesta de Home Energy Save GB Ltd.
I had two men arrived on time.
Both men were polite and efficient.
They got on with the job and tided up after themselves.
They gave me advise on what was best for me.
I would recommend them to anyone.

Respuesta de Home Energy Save GB Ltd.
Had Joel Kyle Dylan and Craig from Home Energy Save GB quite literally saved my life today. Been utterly messed around with my insurance company who had promised to help with a claim. After a Google search, this company name came up and I called them. I wish I had found them earlier. Within minutes, my call was returned and an initial appointment made. I did not feel under any pressure to proceed and if anything, felt complete immediate relief.
The gentlemen named above came out within a few days, arrived smartly on time and powered through a really tricky job with ease, passion and professionalism at all times.
It has saved me from having another asthma attack and another bout of bronchitis.
All of them went above and beyond and it was an absolute pleasure having them carry out the work.
Wholeheartedly recommend. The whole experience has quite literally saved my life. Top marks to all.

Respuesta de Home Energy Save GB Ltd.
Called Home Energy Save to determine the cause of a damp issue. Visit arranged for next day. Office called to confirm appointment slot. Steve arrived on time, as arranged. He was polite, respectful and knowledgeable, offering information and next steps. A brilliant service from start to finish. Would definitely recommend!

Respuesta de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.
Gareth was very polite and very helpful. Turned up on time and was very respectful. Would highly recommend for an honest assessment. Thanks Gareth for your time today.

Respuesta de Home Energy Save GB Ltd.
Wasn't sure what the issue was, damp or draft. Home Energy Save provided a free survey to help identify the problem. I expected an expensive job would be needed but Stephen (the surveyor) identified the issue and as well as being friendly and helpful, identified the issue and suggested how to resolve it and without using them, advising it would be relatively cheap to fix using a local handyman. I really appreciated the service provided and no hard selling. Thank you Stephen.

Respuesta de Home Energy Save GB Ltd.
I’m very happy to give Home Energy Save GB a five star rating for the excellent work done by the team. A small problem occurred during the installation process of the membrane in my loft. However, this was dealt with promptly and with admirable professionalism by some of the most experienced and helpful people I have encountered in this part of the country. Well done to everyone involved and thank you.

Respuesta de Home Energy Save GB Ltd.
Ellick came round for our 12 month review and to check on some concerns I had after having multiple treatments.
No concerns to worry about and really reassured after speaking with Ellick - top bloke and knows his trade.
Will definitely be continuing to refer Home Energy Save GB going forward and Ellick.

Respuesta de Home Energy Save GB Ltd.
Very prompt response from the company for a home visit and quote.
Stephen was very friendly and honest about the work the company does. He was very thorough and honest about the findings. Would definitely recommend

Respuesta de Home Energy Save GB Ltd.
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