Home Energy Save GB Ltd. Opiniones 

753
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I received a phone call from this company, having used them last year, and booked a guy to come round and do the one-off check that had been promised after having DPC and cavity wall insulation instal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team arrived on time & didn't mess about getting the job started! All work was carried out to a good standard & professional.I would recommend the lads I for a pay rise.

Valorada con 3 estrellas sobre 5

Might complaint is about the really poor aftercare.I had a damp proof course installed...quite painless but very very expensive.When winter came around we found ridiculously high readings on our de hu... Ver más

Valorada con 5 estrellas sobre 5

Firstly the surveyor found the issue and did not try to sell anything that was needed and took his time not only getting the survey together but advised exactly why the items were needed what we need... Ver más

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Información sobre la empresa

  1. Contratista de aislamiento
  2. también en la categoría
  3. Tienda para la reforma del hogar

Escrito por la empresa

At Home Energy Save GB Ltd we are specialists in all fields of damp proofing and energy efficiency. Whether your problem is loft condensation, rising damp, penetrating damp, black mould, or simply heat loss then we can help. We specialise in energy-efficient wall coating, cavity wall insulation/extraction, spray foam insulation, damp proofing, energy-efficient conservatory roofs, and A+ rated windows and doors so we can give you professional FREE advice. The correct analysis of any damp or heat loss problem is vital to prevent costly and unnecessary work; so with 40 years of experience in the damp proof and energy efficiency industry across The Midlands and North West, we can be relied upon to make the correct diagnosis. All of our work is carried out to and often exceeds current UK standards.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

753 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 7% de las opiniones negativas

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4,3

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(753)

163 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Professional workers

The guys who completed the work were very professional and friendly.
The job was started on time and completed as originally organised with the company.
The site was left clean and tidy.
I would have no hesitation recommending them to others.

10 de julio de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Colin,

Thank you, Colin. We’re really pleased to hear that the team were professional, friendly and completed the work exactly as scheduled. It’s great to know everything was done on time and that the site was left clean and tidy.

We really appreciate your recommendation and your 5‑star review.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

Had concrete flooring done by Ryan Adam…

Had concrete flooring done by Ryan Adam and Jake and they done a fantastic job very professional, i would highly recommend these guys to anyone. Very polite and want to do the job to the best they can also cleaning up after they finished the work and communicated the job and what was being done each day.

29 de junio de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Sarah,

Thank you, Sarah. We’re really pleased to hear how happy you are with the concrete flooring work carried out by Ryan, Adam and Jake. Their professionalism, polite manner and commitment to doing the job to the highest standard, along with keeping everything clean and communicating clearly each day, are exactly what we aim for.

Thank you again for the fantastic recommendation. It’s truly appreciated by the whole team.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

Ellick came out today and was really…

Ellick came out today and was really fantastic, really friendly and helpful. Gave a comprehensive and knowledgeable consultation.
Strong honest price, would recommend

27 de junio de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Alfie,

Thank you, Alfie. We’re really pleased to hear how fantastic your consultation with Ellick was. His friendly manner, clear explanations and knowledgeable approach are exactly what we aim to deliver, and it’s great to know you felt confident in both the advice and the pricing provided.

Thank you again for the recommendation; it’s truly appreciated by the team.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

Quality products and professional staff

Home energy staff arrived promptly put down protective coverings on the floors of the two rooms being treated carried the damp course injection , scraped off the damp plaster and swept it up and bagged it and took it away with them applied damp course inhibitor paint . Applied rough plaster and made a keyway . Told me they would return to apply the top coat plaster in two days to allow bottom coat to dry out, all work carried to a high standard

20 de junio de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Gary,

Thank you, Gary. We’re really pleased to hear you were happy with both the service and the standard of the work carried out. It’s great to know the team arrived promptly, protected your floors, and completed the damp course injection and plaster removal with such care and attention.

We’re glad their thorough approach, from applying the inhibitor paint to preparing the keyway and arranging the return visit for the top coat, left you confident in the process and the finish. Thank you again for the 5 stars and for taking the time to share such detailed feedback.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 4 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff, Mark, Luke, Rick and James. Rick and James worked very well and it was left clean and tidy and they did everything I asked including taking some wood away, thank you, much appreciated Mrs J Mason.

15 de junio de 2026
Opinión espontánea
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Respuesta de Home Energy Save GB Ltd.

Hi,

Thank you, Mrs Mason. We’re really pleased to hear how friendly and helpful you found Mark, Luke, Rick and James. Rick and James will be especially glad to know their hard work, tidy approach and willingness to go the extra mile, including taking the wood away for you, were appreciated.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 4 estrellas sobre 5

Survey for insulating suspended wooden floors

Mike Toy come to undertake a survey of my home for insulating suspended wooden floorboards. He was polite, friendly and professional. He explained what the company could offer in terms of types of insulation and advised which would be best for my home. It was very helpful.

13 de junio de 2026
Opinión espontánea
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Respuesta de Home Energy Save GB Ltd.

Hi Anne-Marie,

Thank you, Anne‑Marie. We’re really pleased to hear how helpful you found your survey with Mike. His polite, friendly and professional approach is exactly what we aim for, and he’ll be glad to know his clear explanation of the insulation options made the process easier for you.

Thank you again for the 5 stars and for taking the time to share your experience.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

The removal of Loft Insulation…

The removal of Loft Insulation installed in 2013 in a Government scheme, was part of a two part contract with HES GB.The installation (by another company) had not been a huge success.

I arranged with HES GB for the removal and a also some remedial work (under guarantee) of King Span type panels.

Two operatives Rick and Eevan arrived on time and this very messy and hazardous job was very professionally completed.

The nature of fibre glass material made me switch to HESGB advised Earthwool a more environmental and less hazardous product.

They removed it all and it is worth noting that once disturbed its very nature can settle on some surfaces as it taken away. Hardly visible but I so glad it has gone and thank those two gentlemen for all their effort

To sum up the payment was made and they even helped in contacting the office

My profound appreciation of what you did on Tuesday 9/6/26

Mike J

9 de junio de 2026
Opinión espontánea
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Respuesta de Home Energy Save GB Ltd.

Hi Michael,

Thank you, Michael. We really appreciate you taking the time to share such a thoughtful and detailed review. We’re pleased to hear that Rick and Eevan arrived on time and carried out what is undeniably a very messy and hazardous job with real professionalism.

Fibreglass removal is never pleasant, so we’re glad the switch to Earthwool felt like the right choice. It’s a much safer, cleaner, and more environmentally friendly product, and your comments reflect exactly why we recommend it.

It’s great to know the team handled the removal carefully, explained everything clearly and even assisted with contacting the office once the work was complete. They’ll be delighted to hear how much you appreciated their effort.

Thank you again for your kind words and for trusting us with the work.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

Johnny came and checked our loft and…

Johnny came and checked our loft and carried out a thorough survey of the whole property. He was very knowledgeable and helpful. Johnny is a really nice man who put us at ease strait away. Would highly recommend

9 de junio de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Mark,

Thank you. We’re really pleased to hear how well Johnny looked after you during your survey. His knowledge, thorough approach and the way he puts people at ease are qualities he’s genuinely proud of, so he’ll be delighted with your feedback.

It’s great to know you felt reassured throughout and that the full property survey was helpful. Thank you again for the recommendation and the 5 stars.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

Dan was very thorough and very…

Dan was very thorough and very informative, as well as being very pleasant.

4 de junio de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Stephen,

Thank you, Stephen. We’re really pleased to hear that Dan made such a positive impression. His thorough approach, clear explanations and pleasant manner are qualities he takes great pride in, so he’ll be delighted with your feedback.

Thank you again for the 5 stars and for taking the time to share your experience.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

Cavity wall survey

We had a fantastic experience with Home Energy Save GB Limited, thanks to their surveyor, Ellick. After struggling to find help with cavity wall insulation, we booked a free survey, and Ellick was brilliant. He came after work, which was really convenient. He was super thorough, drilling into the walls to check for cavity space. Although we didn't need additional insulation, he gave us a detailed check for early signs of moisture in some walls. He gave us honest advice on how to be proactive and stop any issues from escalating. He was transparent, knowledgeable, and gave us loads of extra information. Highly recommend!

3 de junio de 2026
Opinión espontánea
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Respuesta de Home Energy Save GB Ltd.

Hi Laura,

Thank you so much, Laura. We’re delighted to hear how positive your experience was with Home Energy Save GB and especially with Ellick. His thoroughness, honesty and willingness to come out after work to make things easier for you are qualities he takes real pride in, so he’ll be thrilled with your feedback.

It’s great to know he checked everything properly, explained the findings clearly and gave you proactive advice, even though no additional insulation was needed. Transparency and reassurance are exactly what we aim for, so your comments mean a lot.

Thank you for the thoughtful review and the recommendation.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

A surveyor called Ellick Peters came…

A surveyor called Ellick Peters came today and did a thorough survey of our property for free. He identified and explained the damp problems we have been having and the solutions and gave a detailed breakdown of pricing. He answered all our questions. He was polite, respectful and professional. I would highly recommend him to anyone needing help with their property.

1 de junio de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Kathy,

Thank you, Kathy. We’re really pleased to hear how well Ellick looked after you during your survey. His thorough approach, clear explanations and professionalism are qualities he takes great pride in, so he’ll be delighted with your feedback.

It’s great to know he was able to identify the issues, talk you through the solutions and provide a detailed breakdown of pricing while keeping everything polite and respectful throughout.

Thank you again for the recommendation and the 5 stars it means a lot.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

Damp survey

When Johnny and Mike attended my property to do a report quote on a damp check,they were very thorough on explaining everything and gave me fantastic advice.
I was happy with the service received. I was given a recommendation to consider an external wall coating which I will pursue in the future, and would gladly contact Home Energy again,and recommend,

1 de junio de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Wendy,

Thank you, Wendy. We’re really pleased to hear how thorough and informative you found Johnny and Mike during your damp survey. They take great pride in explaining everything clearly and offering genuinely helpful advice, so they’ll be delighted with your feedback.

It’s great to know you were happy with the service and that the recommendation for external wall coating has given you a clear plan for the future. We’d be more than happy to help when the time comes.

Thank you again for the kind words and the recommendation.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 1 estrellas sobre 5

AVOID - Inappropriate, Manipulative and Completely Unprofessional


EDIT - the reply says they “cannot identify me as a customer”. Of course not. Absolute rubbish and they are fully aware of that. I asked that my details be removed (as per below) under GDPR as the inappropriate sales person called Sammy/Sam (clearly referred to in other reviews on here by the way yet they deny all knowledge of our visit - of which we have ring video doorbell footage of her on the property by the way) took photos and information on our property, but they never bothered to send us a written quote after we said no way to her pushy sales tactics. Very convenient way to deny all knowledge , and they are fully aware of that. AVOID, seriously. I never ever write reviews and felt very very passionate about writing this one we were so disgusted.

Our experience with this company was not merely disappointing — it was wholly inappropriate and deeply concerning. Sam, who visited us, was overly familiar from the outset and took photos of our property on her personal phone without asking for permission. What was described as a “short survey” somehow became three and a half hours of scaremongering, pressure, and manipulation.

We were subjected to alarmist claims using an unexplained “damp detection” device, despite there being no visible signs of damp and despite our professional surveys from last year confirming the property is sound. It was clear these tactics were designed to frighten us into agreeing to unnecessary work.

The most troubling moment came when it became obvious we were not going to hand over money there and then. Sam’s demeanour changed instantly — the friendliness disappeared, replaced with pressure and impatience. We were told we would receive a written quote, but nothing was ever sent.

To make matters worse, it took the company three months to respond to our GDPR request to remove our details, and only after we made it clear we would escalate the matter to the ICO.

This was an unprofessional, manipulative experience from start to finish. We would strongly advise others to avoid this company.

7 de marzo de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Sarah,

Thank you for your review, Sarah. We take feedback of this nature extremely seriously. However, after thoroughly checking our system, we have no record of a customer under your name or of a survey matching the details you’ve described.

As we cannot identify you as a customer, we kindly ask that you contact us directly with the address and date of the alleged appointment so we can investigate this properly. Without this information, we are unable to verify or respond to the claims made.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 5 estrellas sobre 5

I am very happy with the service I…

I am very happy with the service I recievedboth from all the staff, Office surveys and workmen that did the job. All were very helpful and pleasant. Arrived on time, and cleaned up as they went along. I am very satisfied with the work completed and would highly
recommend.

24 de mayo de 2026
Opinión espontánea
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Respuesta de Home Energy Save GB Ltd.

Hi Mr Dunbabin,

Thank you, Mr Dunbabin. We’re really pleased to hear that you were happy with the service from start to finish. It’s great to know that everyone you dealt with, from the office team to the surveyors and the workmen, was helpful, pleasant, arrived on time, and kept everything clean as they went along.

We’re delighted that you’re satisfied with the work completed and truly appreciate your recommendation and 5‑star review.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs! They will promise perfection and deliver less than mediocre and then when you complain about said mediocre work they will turn it around on you! Total rip off

8 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ellick Peters knows his job

Ellick Peters come to my property to day to have a look at damp in my bedrooms and bathroom.
He done a full inspection of my property and come up with a few solutions.
Some solutions I can get done with having tradesmen in the family.
I was given a quote but at the moment I will be prioritising my jobs.
Ellick was reassuring, good at his job and very knowledgeable. Lovely guy
Thank you and speak soon

20 de mayo de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Shirley,

Thank you, Shirley. We’re really pleased to hear that Ellick carried out such a thorough inspection of your bedrooms and bathroom. It’s great to know he was able to offer clear solutions, including options you can handle through your own tradesmen and that you found him reassuring, knowledgeable and genuinely lovely to deal with.

We really appreciate your thoughtful feedback and your 5‑star review. We’re here whenever you’re ready to move forward.

Kind Regards
Home Energy Save GB Ltd Team

Valorada con 1 estrellas sobre 5

Avoid - seek genuine surveys

Complete sales agenda was like reading of a script.

Come around put something on your wall tell you it’s super high moisture content and you have rising damp (upon hours of research you cannot diagnose damp this way salt contents etc).

offer you savings but only on the spot if you book

Due to the heavy pressured sales pitch I have paid for two seperate surveys from damp specialists who don’t have a sale benefit. Both of which have highlighted the issues causing this… mainly poor airflow and a drainage issue.

Ultimately every free survey costs money so the scaremongering is used to generate sales.

Avoid any company that offers damp treatment and sells the treatment.

Pay independent for a survey who give an unbiased opinion.

Would not recommend for any diagnosis but cannot comment on work quality.

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, Great price, Great advice

Rob and Nathan showed up on time, straight into the work, carried out very professionally, updated me as the job went on, great work carried out by great team. Would most certainly recommend anyone looking for damp course work or any other work to use Home Energy GB.

5 de mayo de 2026
Opinión espontánea
Logotipo de Home Energy Save GB Ltd.

Respuesta de Home Energy Save GB Ltd.

Hi Jason,

Thank you, Jason. We’re really pleased to hear that Rob and Nathan arrived on time and got straight into the work with such professionalism. It’s great to know they kept you updated throughout and delivered a high‑standard job from start to finish.

We truly appreciate your kind words, your recommendation, and your 5‑star review. It means a lot to the whole team.

Kind Regards
Home Energy Save GB Ltd Team

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