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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bought a pizza oven for my husband’s 40th birthday. It arrived damaged so fire mountain replaced a part. When we came to use it, it was damaged inside. Asked for a replacement part, the wrong part... Ver más

Valorada con 5 estrellas sobre 5

Awesome Service from Fire Mountain! I bought their largest BBQ. Some of the parts were damaged but they arganised a replacement shipment real quick. The BBQ works an absolute charm!!.

Valorada con 5 estrellas sobre 5

Delighted with purchases, colour slightly paler but absolutely fine. Only criticism with toaster, but not taking away from product flex/cable could do with being 2 ins longer, had to rearrange things... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Called Vitinni customer services. Can't supply manual for GL 862 A air fryer! Not available on their website too. Asked to speak to technical department...advised not possible. Now they want v... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

Welcome to Homewares Direct, where we believe that your home should be a reflection of your unique style and personality. Established with a passion for enhancing living spaces, we curate a diverse collection of high-quality homewares to inspire and elevate your home. Homewares Direct is more than a retailer; we are your destination for a seamless blend of quality, style, and functionality across every corner of your home. Whether you are igniting the barbecue, experimenting in the kitchen, or lounging in your garden sanctuary, our curated selection of Fire Mountain, Vitinni, and Alfresia products brings you the best in homeware innovation. As we continue our commitment to offering the best in homewares, we are excited to also showcase Minky Homecare products, ensuring that your home not only looks its best but is also maintained with the utmost ease.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(94)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service quick delivery and easy…

Great service quick delivery and easy to build

16 de abril de 2023
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Kane,

Thank you so much for your positive feedback and we are delighted you are happy with our products and the service we provided.

Thank you again for shopping with us.

Best Wishes
Fire Mountain

Valorada con 4 estrellas sobre 5

Mammoth build

I have today opened and built my barbecue and what a build it was.iam a motor mechanic so have tools skills etc I was expecting to put a few parts on ie legs wheels etc but you have to build the entire frame & hood from component parts nuts bolts and screws I would think the average man in the street would struggle to build this unit also parts arrived bent/twisted as packaging was not the best but when it was built up it is very impressive barbecue for the price.

8 de abril de 2023
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Lee,

Thank you so much for your feedback and we are delighted you are impressed with your BBQ. If you require any further assistance please do not hesitate to contact our customer service department and we will be happy to assist you further.

Thank you again for shopping with us.

Best Wishes
Fire Mountain

Valorada con 5 estrellas sobre 5

Delighted with purchases

Delighted with purchases, colour slightly paler but absolutely fine. Only criticism with toaster, but not taking away from product flex/cable could do with being 2 ins longer, had to rearrange things in small kitchen. (Bit of a task) but toasts perfectly and evenly, I can now enjoy thick toast and crumpets once again, without using grill. Kettle boils quickly, keeps hot if you wish, not as loud as its predecessor.

15 de abril de 2023
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Susan,

Thank you so much for your positive feedback and we are delighted you are happy with your purchase.

We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Barry,

Thank you so much for your positive feedback and we are delighted you are happy with our products and the service we provided.

Thank you again for shopping with us.

Best Wishes
Fire Mountain

Valorada con 5 estrellas sobre 5

Great grill, and easy to get spare parts

Bought a Fire Mountain gas grill couple years ago. Going well so far, although the "flame tames" had rusted away this winter. However, I was able to easily buy spares from them, and it was quick and painless to sort. I think the only thing that could've improved the spare parts is if they were available on a web shop!

4 de abril de 2023
Opinión espontánea
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi James,

Thank you so much for your positive feedback and we are delighted you are happy with your BBQ Flame Tamers. It is not possible to advertise the spares via the website at the moment but it is something we will look into for the future.

Thank you again for shopping with us.

Best Wishes
Fire Mountain

Valorada con 5 estrellas sobre 5

Great product

Great product, perfectly fits 4 burner + hob BBQ, delivered on time

1 de abril de 2023
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Mark,

Thank you so much for your positive feedback and we are delighted you are happy with your items. We are always glad to hear of a positive customer experience and thank you again for shopping with us.

Best Wishes,
Fire Mountain

Valorada con 5 estrellas sobre 5

Delivered quickly

Delivered quickly, a little tricky to assemble, definitely requires 2 people in places. It would have been nice if a regulator was included. Had to use my old one, but if first bbq, would have had to buy separately. Tried it out and works a charm. This us my second fire mountain bbq as I do think they are excellent and reliable products. Bought the pizza oven attachment as well, looking forward to trying it out

21 de marzo de 2023
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi,

Thank you for this review and for your order. We are always glad to hear of a positive customer experience.

Best wishes,

Fire Mountain

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service. I bought one of their mixer from Amazon. Product was good but I had some problems with it after a few months. I get in touch with them directly instead of Amazon. They were very helpful and sort the problem quickly. Good to deal with responsible companies who still cares about their customers after sale.

6 de marzo de 2023
Opinión espontánea
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Respuesta de Homewares Direct

Hi,

Thank you for this review and for your order. We are always glad to hear of a positive customer experience.

Best wishes,

Vitinni

Valorada con 5 estrellas sobre 5

Great purchase!

Easy to order and a great quality product. I love my air fryer!

1 de marzo de 2023
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Hazel,

Thank you for this feedback and for your order. We hope you enjoy your Air Fryer.

Best wishes,

Vitinni

Valorada con 5 estrellas sobre 5

Dual drawer airfryer

With the energy crisis I bought an air fryer with 2 drawers. It has been a great buy. It cooks joints in less time than the oven. Also potatoes, chips, steaks, bacon, sausages. I’m still experimenting with other thing

4 de febrero de 2023
Opinión espontánea
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Angela,

Thank you for this feedback and for your order. We hope you enjoy your Dual Basket Air Fryer.

Best wishes,

Vitinni

Valorada con 5 estrellas sobre 5

Great product, great service

Ordered the pan set which are straight on one side so they can be stored on their side. Product is great, and is of high quality. Easy to order, delivery was efficient, couldn't ask for any more!

23 de diciembre de 2022
Opinión espontánea
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Respuesta de Homewares Direct

Thank you so much for your positive feedback.
We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5

Easy to order and easy to use

Easy to order and easy to use! The rice cooker is a life saver and looks fab in my kitchen too. Would purchase again from Vitinni!

1 de febrero de 2023
Opinión espontánea
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Thank you so much for your positive feedback.

We are so glad you like your Rice Cooker.

Thanks again for your order.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5

Air Fryer great product

I have a Vitinni air fryer which has completely changed my life for the better. Food cooked rapidly & to perfection too. Another plus: it is very economical to run. Easy to clean & an overall great product. Fast & efficient service from Vitinni. Would highly recommend.

31 de enero de 2023
Opinión espontánea
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Respuesta de Homewares Direct

Thank you so much for your positive feedback and we are delighted you love your air fryer.

We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5

Love!

Can always trust Vitinni to provide premium products at an affordable price! I've had both pans and electricals from Vitinni including an air fryer, kettle, toaster and stand mixer. Extremely fast delivery and amazing quality, I couldn't live without my air fryer now :) thank you Vitinni!

17 de enero de 2023
Opinión espontánea
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Thank you so much for your positive feedback and your continued loyalty.

We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5

The Vitinni Air Fryer & Coffee Machine

I have the Vitinni air fryer and it is absolutely brilliant. It cooks everything to perfection and is so easy to use and so easy to clean and store. I also have the Vitinni coffee machine and it has a really cool slim line design and looks so cool in my kitchen as well as making the best coffee

17 de enero de 2023
Opinión espontánea
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Thank you so much for your positive feedback.

We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5

Really helpful customer service team

Really helpful customer service team who answered all my questions quickly. Ended up placing an order and got the delivery just a few days later! Super happy with my new blender, I've used it a few times so far and it's fab.

28 de diciembre de 2022
Opinión espontánea
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Respuesta de Homewares Direct

Hi Victoria.

Thank you so much for your positive feedback and we are delighted you are happy with your blender.

We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5

Great air fryer

Bought a dual basket air fryer and I’m very impressed! Quick delivery and great customer service. Would recommend

9 de enero de 2023
Opinión espontánea
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi,

Thank you so much for your positive feedback and we are delighted you are happy with your air fryer.

We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5

My airfryer is amazing I ordered the…

My airfryer is amazing I ordered the airfryer from Minky great customer service. It ia easy to use and i managed to cook mist of the Christmas dinner in it saving quite abut of time and electric.
I have advocated this airfryer to friends and family.

15 de diciembre de 2022
Opinión espontánea
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Kay,

Thank you so much for your positive feedback and we are delighted you love your air fryer.

We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

Valorada con 5 estrellas sobre 5

Brought a dual basket air fryer from…

Brought a dual basket air fryer from this company. Absolutely amazing! Delivery was super quick. The air fryer is so good and I recommend to anyone to buy it. Customer Services was brilliant! Obsessed!

6 de enero de 2023
Opinión espontánea
Logotipo de Homewares Direct

Respuesta de Homewares Direct

Hi Paige,


Thank you so much for your positive feedback and we are delighted you love your air fryer.

We are always glad to hear about our customers experience and thank you again for shopping with us.

Best Wishes
Emma

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