We are always very happy with the service from this supplier. They are responsive, reliable and always do their best to accommodate our orders, even at short notice. Deliveries are quick and the whole... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We are always very happy with the service from this supplier. They are responsive, reliable and always do their best to accommodate our orders, even at short notice. Deliveries are quick and the whole... Ver más
La empresa ha respondido
When doing business, my primary objectives are a) only use a reputable company who offer out standing customer support, one who will resolve any querries i have, including warranty claims. b) offe... Ver más
La empresa ha respondido
I purchased a replacement mattress for a sofa bed. It has not been used by visitors yet but the item fitted perfectly, was as described on the website and communication and delivery was good.
La empresa ha respondido
Super comfy bed at a great price. Clear communication about delivery. It’s in our guest bedroom and has rave reviews from guests. So much so we are thinking of replacing our own mattress with the same... Ver más
La empresa ha respondido
Supplying contract beds, mattresses and sofa beds (BS5852 & Crib 5) to hotels and the hospitality industry. Free UK mainland delivery. Bespoke sizes available, call for details.
Bedford iLab, Priory Business Park, MK44 3JZ, Bedford, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Extremely helpful customer service as I needed a specific delivery date, were bought from them twice, second time round we bought a more expensive mattress and it was worth the extra money as the cheaper one needed replacing quite soon.

Respuesta de HotelContractBeds

Respuesta de HotelContractBeds
Great service, speedy response, great quality and delivery. 5 months of use, so far so good.

Respuesta de HotelContractBeds
*Honest Review* This is my 3rd time using this company each time just as good as the last. I reordered the Chelsea Mattress for my Short Term Rental business and immediately after changing to this Mattress we saw an increase in positive reviews from our guests. Ordering online is a breeze and you can phone up and ask for advice if needed. Delivery was prompt and driver phoned 30mins before arrival to confirm.

Respuesta de HotelContractBeds
Ordered 2 beds which were great quality and delivered promptly as per discussions with the team.
Would highly recommend.

Respuesta de HotelContractBeds
Bought a Pocket Dream 1000 Contract zip & link bed. Easy purchase on website. Bed delivered in an exceptionally short time - less than a week. Installation straight forward. PLUS it is very comfortable. MASSIVE SHOUTOUT to Nadia Allen at the company for her communication & customer service skills. She kept in touch through out the process by e-Mail and phone calls to ensure we were 100% happy with all the processes. It is this attention to detail Nadia displayed that will be one of the reasons we recommend this bed supplier. Nadia - you are truly remarkable. THANKYOU.

Respuesta de HotelContractBeds
Competitively priced and very prompt delivery. Our order was missing some parts. After contacting customer services, promptly posted out that day

Respuesta de HotelContractBeds
We've ordered beds from this company before as they customise sizes. Customer service was great. So this duvet we ordered is gorgeous too! Brilliant quick delivery. Can't thank them enough.

Respuesta de HotelContractBeds
Excellent service all the way through having purchased 3 superking beds

Respuesta de HotelContractBeds
Made a couple of errors when ordering a ziplock bed. Customer service were excellent, sorted it all out for me and amended the order to make delivery before Christmas. Bed arrived really promptly and customer service were again absolutely fantastic with advice over the phone - thank you Nadia, as I was trying to put it together by myself. What a great company, so helpful and it doesn't stop once your product arrives. 100% recommend... (oh and it's a super comfortable bed!)

Respuesta de HotelContractBeds
We bought a Marquess 3000 Mattress, as we had had a wonderful nights sleep in a hotel that had this mattress on the bed.
It’s so comfy, incredibly well made and luxurious.
We received an email from the company straight away thanking us for our order.
Brilliant company. 😊

Respuesta de HotelContractBeds
So far so good. Zip bed and headboards arrived on time no issues. Beds are comfortable and easily separated or joined.

Respuesta de HotelContractBeds
Oh what a difference speaking to passionate professionals makes!
We dealt with Rich who did a great job.
I really do not understand why people buy boxed mattresses when you can buy a properly designed, UK made, quality product.
We are simply delighted with zip and link, Marquess 3000 with topper and can manoeuvre them easily enabling us to regularly turn and spin them to keep the wear even and our sleep refreshing.

Respuesta de HotelContractBeds
Great company, had the mattress protector I was looking for, great communication and delivery too

Respuesta de HotelContractBeds
Fantastic company with amazing quality beds, the beds were purchased for a holiday let and all the reviews in our guest book and online reviews mention that they are the best beds they have slept in, we are due a new bed for home and I will 100% be getting another hotel contract bed, I definitely won’t buy from anywhere else again

Respuesta de HotelContractBeds
Monarch mattresses are the best ever...
We purchased our first set of zip and link beds with this mattress 11 years ago and they are still as comfortable and looking as good now as they did on day 1. We have purchased other sets with the same Monarch mattress since, and friends have purchased the Monarch for themselves on our recommendation!

Respuesta de HotelContractBeds
Quick delivery. First bed arrived, the springs appeared faulty, they were extremely noisy on one of the zip up mattresses. Absolutely no problem, a replacement arrived 7 days later and everything was sorted.

Respuesta de HotelContractBeds
Have bought many beds from Hotel Contact Beds. They are great to deal with, lovely products, fast and friendly delivery. Have dealt with any issues promptly and professionally. Would definitely recommend.

Respuesta de HotelContractBeds
Good service price and delivery for our zip link beds, unfortunately the 2 mattress do not align when zipped together which is a bit awkward. But I would recommend. Just check this if you buy zip and link.

Respuesta de HotelContractBeds
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.