The bed was a very high quality. It's very heavy.In fact, took three men to get thing upstairs. Monaco 1500 king-size. The company manufacture these things to order, so it takes a few days longer than... Ver más
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Consulta las opiniones de los clientes
We are always very happy with the service from this supplier. They are responsive, reliable and always do their best to accommodate our orders, even at short notice. Deliveries are quick and the whole... Ver más
La empresa ha respondido
When doing business, my primary objectives are a) only use a reputable company who offer out standing customer support, one who will resolve any querries i have, including warranty claims. b) offe... Ver más
La empresa ha respondido
Super comfy bed at a great price. Clear communication about delivery. It’s in our guest bedroom and has rave reviews from guests. So much so we are thinking of replacing our own mattress with the same... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Supplying contract beds, mattresses and sofa beds (BS5852 & Crib 5) to hotels and the hospitality industry. Free UK mainland delivery. Bespoke sizes available, call for details.
Información de contacto
Bedford iLab, Priory Business Park, MK44 3JZ, Bedford, Reino Unido
- 01234 834693
- www.hotelcontractbeds.co.uk
4,8
Excelente
322 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 33% de las opiniones negativas
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Whats not to like?
Great mattresses, good price, good service. Whats not to like?
2 de septiembre de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thank you for your review. We are pleased that you find the mattresses great.
Amazing bed
Slept in this bed on a weekend away. Had an amazing nights sleep had to buy one. Highly recommended
9 de agosto de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thank you for your review and we are so pleased that you found the bed to be amazing and will recommend our company.
Excellent service and excellent product
This is the first time I have purchased anything from HCB but I am sure it will not be the last. They were very quick to respond to my request for fabric samples and to deliver my 2 headboards, which I am absolutely delighted with. I highly recommend this company.
6 de junio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thanks for the lovely review, glad you are happy with our turnaround time and of course the service you received form us!! Hope you continue to enjoy your purchase and thanks again for the 5 stars, hope to speak to you again soon.
Great products and customer service
I run a small
B&b for the last 20years.About 10 years ago I came across with HotelContractBeds and ever since all my previous issues like week bed frame ,un comfy mattresses and poor sleep experience went away.Great customer service and products.
20 de junio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
thankyou for the lovely review and the continued business throughout the years, glad you customers are still happy and thanks again for the 5 stars!
Bespoke Beds
Relatively quick turn-around for a bespoke bed & mattresses. HCB were proactive to enquire about fabric delivery; Nadia was extremely helpful when ordering and changing the delivery address (twice!); delivery was efficient with good protection.
19 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thank you for your review, we are pleased you found the delivery service efficient and I will pass on your comments to Nadia.
Great customer service, great product
Outstanding customer service through to delivery and exceptionally comfortable beds!
2 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thank you for your review and we are pleased that you found our customer service outstanding and the beds comfortable.
Great product and services
Great product and services, used many times over number of years and very happy
6 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou so much for the review and the 5 stars!!, thanks again for the continued orders and look forward to dealing with you again!
Good service and warranty
Good service and warranty. Have used this company for beds in a B&B previously and were all good quality. Last year we purchased a mattress for ourselves, due to some issues we recently contacted them about a replacement and this was handled quickly and without any fuss, we were also able to upgrade at the same time, new mattress was delivered and the old collected all smoothly. Highly recommended.
3 de junio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou for the lovely review, glad we could help with the problem you had an great to hear the new mattress is behaving as we expect!! thanks for the 5 stars!
Mattresses for our Holiday Cottages
Really swift service and we have had many a compliment on the mattresses when our guests come to stay.
16 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Many thanks for the lovely review and of course the 5 stars, so happy your guests like the mattresses!
Very happy
Absolutely love the new bed. Looks very good with the matching headboard and so comfortable, we have trouble getting out of it!!
22 de junio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thank you for your review. We are so pleased that you find the bed so comfortable and you love it.
Divan beds
Very comfortable beds.
Lovely deep mattress.
Packed well.
2 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thank you for your review and we pleased you found the beds to be very comfortable.
Very comfy beds and a speedy delivery
12 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou for the 5 star review and glad to hear you are happy with the service and of course the beds!
An excellent company
An excellent company. A quality zipped duvan bed delivered just as described.
Fantastic customer service with a very helpful and joyful lady on the telephone.
I would highly recommend this company.
6 de junio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou very much for the lovely review, glad you are happy with the quality of the bed and lovely to hear you're pleased with our team here!, thanks again for the 5 stars!
First Class Service from this bed company
Great company to deal with as their communication with the customer in our experience was first class. Even when we had a faulty item, they immediately responded positively and resolved the issue directly. Absolutely first class customer service and excellent customer communication. Delivery driver was also marvellous. Thank you so much
9 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou so much for the 5 star review, especially like you say when there was an issue - thanks for your patience whilst this was corrected and thanks again for the kind words for our team here!!
Great customer service from ordering…
Great customer service from ordering through to delivery. Beds look and feel great and hope they’ll please our holiday guests.
15 de junio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou so much for the lovely review and 5 stars!!, hope your guests agree!
I ordered 3 beds for my BNB
I ordered 3 beds for my BNB, and I couldn't be more delighted with the service! They kept me informed about the shipping throughout the entire process. They were incredibly kind and patient with my mum when they called to let us know when the beds were arriving. The kindness they showed her was truly immeasurable.
2 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
That's lovely to hear thanks for the review and glad you and your mum were happy with the beds and the service!
Excellent mattress
Excellent mattress, really pleased. Ordering was easy with fast delivery.
2 de julio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou for the review, glad everything is to your liking and more importantly you are happy with the mattress
Good service.
Product as described, very good quality, communication, updates regarding delivery, everything without any problems. Used twice already and will be using in future.
28 de mayo de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou for the lovely review and of course the repeat orders. We look forward to speaking to you for your third order!
I ordered a few beds…
I ordered a few beds, mattresses and head boards for our family run care home, to replace old stock and increase quality of furnishings (hopefully).
HCB will be our sole supplier from now on.
Great customer service even though as we are an Isle of Wight business they couldn’t deliver they recommended a courier that could.
Good quality products.
Fair prices.
3 de junio de 2024
Opinión espontánea
Respuesta de HotelContractBeds
Thankyou for the lovely review, Great to hear how happy you are and of course its lovely to share business recommendations and i'm glad Shaun at Ess Express could help with the delivery over that strip of water to the Isle of Wight.
Respuesta de HotelContractBeds
Many thanks for the review!!
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