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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

iLoveKickboxing is incredible! The trainers are so friendly, motivating and upbeat. The workout is challenging and a ton of fun. I can’t wait to go back for another class!

Valorada con 5 estrellas sobre 5

Started using Hotfrogs digital presence its nice to have all my citations in one place, it has really helped my SEO ranking for my website.

Valorada con 5 estrellas sobre 5

The competition in any businesses is inevitable. To prevent wrong perceptions about a service, make sure you heard the right information you need to.

Información sobre la empresa

  1. Agencia de marketing online

Escrito por la empresa

Hotfrog, som nu er en del af Locafy Ltd (Nasdaq: LCFY), fortsætter med at operere som Hotfrog Pty Ltd, samtidig med at virksomheden udvikler strategiske partnerskaber inden for annoncering og data. Hotfrog er til stede i 44 lande og understøtter mere end 69 millioner virksomheder. Platformen giver små og mellemstore virksomheder værktøjer til at nå nye kunder globalt. En Hotfrog-profil gør det muligt for virksomheder at fremhæve deres unikke produkter og services, samtidig med at de forbedrer deres online synlighed gennem effektiv søgeordsbaseret teknologi. Med brugervenlige rapporteringsværktøjer og dokumenterede fordele for synlighed er Hotfrog fortsat en af de mest effektive platforme for virksomheder, der ønsker at styrke deres digitale tilstedeværelse og komme i kontakt med flere kunder.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(28)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quick, efficient updates every time!

I've been working with them to manage listings across several client profiles, and the support I've received, especially from Jayson, has been outstanding! Whenever I need to update essential business information or address a concern, Jayson responds quickly and gets it sorted efficiently, often within the day or just a couple of hours. It's rare to find such consistent, reliable support, and it genuinely makes managing multiple accounts so much smoother. Thank you, Jayson and the Hotfrog team, for always going above and beyond!

12 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Multiple repetitive emails being sent

Multiple repetitive emails being sent, preventing my customers from reaching me.

3 de junio de 2024
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

Thank you for your feedback. We’re sorry to hear that you had a negative experience.

We’d like to note that this review was several years old, and the company has changed ownership twice since it was posted. We also understand this review relates to our Denmark operation hotfrog.dk, whereas our business today is primarily focused on Australia and the United States.

Regardless, the level of service you described is not acceptable and does not reflect the standards of our company today. We are committed to providing professional, respectful service to all of our customers.

Valorada con 1 estrellas sobre 5

Don't bother

Couldn't register to due an issue inputting a standard mobile number, however after reading other reviews glad I didn't

3 de marzo de 2024
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

Thanks for taking the time to share your thoughts. We're sorry you ran into issues trying to register, and we understand why reading older reviews may have made you hesitant.

Just for a bit of context, those reviews were posted several years ago, and the company has changed ownership twice since then. They also relate to our Denmark operation, while today we're primarily focused on supporting businesses in Australia and the United States.

A lot has changed since then, and the experience described in those older reviews isn't the standard we aim for today.

Valorada con 1 estrellas sobre 5

beware as your complaints are ignored

Went on this website and its full of companies with fake company details . Report them and nothing happens which puts public at risk from scamming.

12 de agosto de 2022
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

Thanks for sharing your concerns. We completely understand why inaccurate business information would be frustrating.

This review dates back several years, and the company has changed ownership twice since then. Since that time, we've invested in improving how listings are managed and reviewed, and we take reports of inaccurate or misleading business information seriously. While no platform is perfect, we're committed to maintaining the quality of our directory and acting on reports where appropriate.

We appreciate your feedback, as it helps us continue improving the experience for everyone.

Valorada con 1 estrellas sobre 5

I could not find my listing or any…

I could not find my listing or any evidence that hotfrog exists

15 de abril de 2020
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

Thanks for your feedback. We're sorry to hear you couldn't find your listing.

This review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've made significant improvements to the platform and continue to help businesses strengthen their online presence across Australia and the United States.

If you're still looking for your business listing or need a hand finding it, we'd be happy to help. We appreciate you taking the time to share your experience.

Valorada con 1 estrellas sobre 5

They are a scam

They are a scam. I authorised one transaction and they take money out every month with no way to contact them. I have no way to stop payments except to cancel my credit card. Horrible unethical company. Surely illegal? Stay away!!!!!

21 de septiembre de 2018
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand why that would have been upsetting.

We'd just like to note that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've made significant changes to our processes, including customer support and billing practices, to ensure they are clear, transparent, and easy to manage.

The experience you described does not reflect how we operate today. We appreciate you sharing your feedback, and we're committed to providing a much better experience for all of our customers.

Valorada con 1 estrellas sobre 5

Stay Away! Unauthorized charges non-stop

Same problem as everyone else. They keep charging my credit card after cancelling, and never respond to support or email inquiries.
I finally called my bank, Wells Fargo: It took about 10 minutes and they blocked the charges and will be refunding the money, yay!
What a slimy company...

18 de septiembre de 2018
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience, and we understand why you were frustrated.

We'd like to mention that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've introduced significant improvements to our customer support and billing processes to ensure cancellations and account management are handled clearly and efficiently.

The experience you described is not representative of how we operate today, and we appreciate you sharing your feedback. We're committed to earning our customers' trust through transparent service and responsive support.

Valorada con 1 estrellas sobre 5

Kept billing me after I got rid of…

Kept billing me after I got rid of their crap service which did nothing for my business.

9 de abril de 2018
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We are sorry for your recent bad experience but it is important to note that Hotfrog has recently been acquired by Moboom Limited. This acquisition will allow Hotfrog to provide you with a wider range of products useful to you and your business and even better service.

As a result of this change of ownership, you may have noticed some changes such as your monthly subscription fee is now being charged by Moboom, on the same pricing and terms and conditions as you have received before.


While we are trying hard to ensure that we are fixing any issues in our process, sometimes it takes hearing from a customer such as yourself to alert us to something that we may be missing.

As always, we appreciate your continued support and understanding. Should you require immediate attention please email me at legal@hotfrog.com

Valorada con 1 estrellas sobre 5

This company is one of the worst i have …

This company is one of the worst i have dealt with as no way to reach. I sugned up only because 1 payment of $19.95 was what i believed
I then had money debited without authorisation.
I emailed 5 times over 2 months with ZERO reply and no way of reaching.
Stay away!!!

14 de agosto de 2017
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We are sorry for your recent bad experience but it is important to note that Hotfrog has recently been acquired by Moboom Limited. This acquisition will allow Hotfrog to provide you with a wider range of products useful to you and your business and even better service.

As a result of this change of ownership, you may have noticed some changes such as your monthly subscription fee is now being charged by Moboom, on the same pricing and terms and conditions as you have received before.


While we are trying hard to ensure that we are fixing any issues in our process, sometimes it takes hearing from a customer such as yourself to alert us to something that we may be missing.

As always, we appreciate your continued support and understanding. Should you require immediate attention please email me at legal@hotfrog.com

Valorada con 1 estrellas sobre 5

DONT GO NEAR HOTFROG OR AIIMS

-if you like terrible service
-if you want your content written by non-english speaking people
-if you like to stress!
-if you want to be ignored!
-if you like to waste your money! - THIS IS THE COMPANY FOR YOU!!!
Do yourself a huge favour - and avoid this company at all costs!
They will set up a direct debit - then take your money - but provide no service!
But they refuse to answer calls or emails.
Refuse to cancel our direct debit
MY NEXT EMAIL IS TO THE OMBUDSMAN!

19 de diciembre de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to read about your experience and understand why you felt frustrated.

This review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've made significant improvements to our customer support, communication, and billing processes to ensure issues are handled promptly and transparently.

The experience you described is not the standard we strive for today. We value every customer and are committed to providing responsive support and clear account management. Thank you for taking the time to share your feedback.

Valorada con 1 estrellas sobre 5

This company is a scam

They have been direct debiting our credit card for the last 1 year. It was supposed to be for 6 months at $19.95pm. There is no way of calling them, they dont reply to emails so you are basically stuck unless you call the bank to dispute the transaction and change your credit card. Now I have to wait a week for the new credit card details and contact all 15 other companies that debit my credit card to update my details with them.

22 de noviembre de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand how frustrating that must have been.

We'd like to note that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've introduced significant improvements to our billing processes and customer support to ensure subscriptions, cancellations, and account enquiries are handled clearly and promptly.

The experience you described does not reflect how we operate today. We appreciate you sharing your feedback, and we're committed to providing transparent service and responsive support for all of our customers.

Valorada con 1 estrellas sobre 5

HOTFROG: Don't trust this company

I pre purchased a google ad campaign with this company while my website was being built. Once my site was built they did not return my phone messages. They did not reply to their site's inquiry form and all the emails I tried to send to support bounced with errors.
I regret saying this but I believe they may be one of those off shore scamming companies.
Lost a lot of $$$.
DO NOT USE THIS COMPANY! You will lose $$$.

19 de noviembre de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand why you felt disappointed.

We'd like to clarify that this review relates to several years ago, and the company has changed ownership twice since then. Since that time, we've made substantial improvements to our customer support, communication, and service delivery to ensure customers can easily reach us and receive the assistance they need.

The experience you described does not reflect the way we operate today. We appreciate your feedback, as it helps highlight how important responsive service and transparency are to our business.

Valorada con 1 estrellas sobre 5

Hotfrog.com.au is a scam!

I signed up for a 6 month premium $19.95 plan. After 6 months this amount however just continued to be deducted from my account. I contacted them to get them to reverse the charges and to remove my credit card details from the system. They said it must have been a system error and were referring it to the Finance Dept for review. They never got back to me. The money just kept on being deducted from my account. I contacted them again today and they said that I should have logged in to my account and cancelled it. They however assured me when I signed up it was only for 6 months. I did not authorise any additional payments and asked them to remove my bank account from their system which they did not do. Don't be caught out by them! There are many other providers out there!

7 de septiembre de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand why this was so frustrating.

We'd like to note that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've made significant improvements to our billing systems, subscription management, and customer support to help ensure account changes and cancellations are handled clearly and efficiently.

The experience you described does not reflect how we operate today. We appreciate you taking the time to share your feedback, and we're committed to providing transparent billing, responsive support, and a much better experience for our customers.

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