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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

iLoveKickboxing is incredible! The trainers are so friendly, motivating and upbeat. The workout is challenging and a ton of fun. I can’t wait to go back for another class!

Valorada con 5 estrellas sobre 5

Started using Hotfrogs digital presence its nice to have all my citations in one place, it has really helped my SEO ranking for my website.

Valorada con 5 estrellas sobre 5

The competition in any businesses is inevitable. To prevent wrong perceptions about a service, make sure you heard the right information you need to.

Información sobre la empresa

  1. Agencia de marketing online

Escrito por la empresa

Hotfrog, som nu er en del af Locafy Ltd (Nasdaq: LCFY), fortsætter med at operere som Hotfrog Pty Ltd, samtidig med at virksomheden udvikler strategiske partnerskaber inden for annoncering og data. Hotfrog er til stede i 44 lande og understøtter mere end 69 millioner virksomheder. Platformen giver små og mellemstore virksomheder værktøjer til at nå nye kunder globalt. En Hotfrog-profil gør det muligt for virksomheder at fremhæve deres unikke produkter og services, samtidig med at de forbedrer deres online synlighed gennem effektiv søgeordsbaseret teknologi. Med brugervenlige rapporteringsværktøjer og dokumenterede fordele for synlighed er Hotfrog fortsat en af de mest effektive platforme for virksomheder, der ønsker at styrke deres digitale tilstedeværelse og komme i kontakt med flere kunder.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(28)

4 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Do not do business with them

I signed up for a yearly fee of $89.95 and they are now taking $19.95 out of my account every month and i get the bank to do charge backs, to get my money back.
They have blocked me too on their facebook page, because i asked them to fix it.
They don't call, email or what to solve it whatsoever. All they do is lie to you.
I can't believe an Australian company can get away with what they are doing.
Happy to take down the post, when they reimburse me. Clearly their complaints department is in Denmark.

28 de julio de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand why you were upset.

We'd like to clarify that this review was posted several years ago, and the company has changed ownership twice since then. The issues described also relate to our former Denmark operation, whereas today our business is primarily focused on Australia and the United States.

Since then, we've made significant improvements to our billing processes, customer support, and account management. The experience you described is not representative of how we operate today, and we're committed to providing transparent service and responsive support for all of our customers.

Valorada con 1 estrellas sobre 5

SCAMMERS Read previous reviews all true

Scammers were told they could take one $10 cahrge out as a trial
They decided to start taking out $19.95 a month and keep doing it
Every month we call and have to try get credit
Dont trust them and REPORT THEM to ITS ILLEGAL
Dodgy they Blocked me from Facebook like it was a big SECRET what they were doing
Wheels are in motion Expect a call

6 de junio de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand your frustration.

We'd like to note that this review was posted several years ago, and the company has changed ownership twice since then. The issues described relate to a previous period and do not reflect how we operate today.

Since then, we've introduced significant improvements to our billing practices, account management, and customer support to ensure customers receive clear communication and prompt assistance. We appreciate your feedback and remain committed to providing transparent, reliable service.

Valorada con 1 estrellas sobre 5

Liars!!!!

I signed up for a 6 month advertising special for $19.95, with no additional charges. They charged me the $19.95, then 2 days later $39.95 and 2 days after that another $19.95. I was supposed to be charged $19.95 for 6 months, instead was charged $79.85 in 4 days. Please don't do business with them, you'll be sorry if you do.

24 de mayo de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand why you were disappointed.

We'd like to clarify that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've made significant improvements to our billing systems, customer support, and account management to ensure charges are clear, transparent, and any issues are resolved promptly.

The experience you described does not reflect how we operate today. We appreciate you sharing your feedback, and we're committed to providing a much better experience for our customers.

Valorada con 1 estrellas sobre 5

Scammers

The worst company to deal with, took my credit card, charging me twice a month. No reply and email back I've been trying for the last month with no response. Do not deal with these people. They are scam.

16 de mayo de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand why you were frustrated.

We'd like to note that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've made significant improvements to our billing processes, customer support, and account management to ensure issues are handled quickly and transparently.

The experience you described does not reflect how we operate today. We appreciate your feedback and remain committed to providing honest, reliable service and responsive support for all of our customers.

Valorada con 1 estrellas sobre 5

Double Charging Small businesses

I signed up for a Google Adwords Campaign through Hotfrog Australia.
Was sent a price quotation saying there was a one off fee to Hotfrog and no ongoing monthly fees to Hotfrog. Only Google.
After 2nd month noticed Hotfrog had charged me again.
After 3rd month noticed they had charged me again through Hotfrog and again through their other company Aiims.
So I was being sneakily charged twice a month when I was quoted no on going fees.
I have now cancelled my account with them and am trying to recover the money. Very difficult when they do not return emails or phonecalls now.
Whatch out for this scam.

14 de marzo de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand why this was frustrating.

We'd like to clarify that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've made significant improvements to our billing practices, customer support, and account management to ensure pricing and subscriptions are communicated clearly and any enquiries are addressed promptly.

The experience you described does not reflect how we operate today. We appreciate your feedback and remain committed to providing transparent service and responsive support for all of our customers.

Valorada con 1 estrellas sobre 5

This is an scam dont trust this

I signed for a free account at Hotfrog.com then later I enter my credit card as I wanted to up-grade to a paying account which is call premium. After I enter all my credit card information I got a message saying you are not a premium account. But then I check and my credit card information was not way to be found, then I an email since they dont have a phone line. Next morning I noticed the charged of $20.00 on my account and the account I have did not reflected any changes and again my credit card dont show anywhere. I sent a second message to the company and now I am nervous thinking that my credit card can fall into anyones hands specially with a businesses overseas. Please do your self a big favor don't sign or register your credit card information at any place unless you do your home work, check for reviews before you jump. This advise will save you a lot of trouble, don't lern the hardway.

6 de enero de 2016
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience and understand why this would have caused concern.

We'd like to note that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've made significant improvements to our billing systems, payment processes, and customer support to ensure account upgrades and payment enquiries are handled securely and transparently.

The experience you described does not reflect how we operate today. We appreciate you sharing your feedback, and we're committed to providing a safe, reliable service and responsive support for all of our customers.

Valorada con 1 estrellas sobre 5

Dårlig service

En hjemmeside med forkerte oplysninger... De har skrevet mit private mobiler nummer ind under et firma jeg ikke kender noget til... har skrevet til dem for over 1 år siden og så nu igen idag om de ikke vil være så venlige at fjerne mit mobil nummer.. Men jeg har intet respons fået på dette... pænt irreterende at alle mulige ringer til mig samt inkasso firmaer der tror jeg er en virksomhed.. Fjerner selvfølgelig denne anmeldelse når de har fjernet mit nummer..

11 de febrero de 2013
Opinión espontánea
Logotipo de Hotfrog DK

Respuesta de Hotfrog DK

We're sorry to hear about your experience, and we completely understand how frustrating it must have been to receive calls intended for someone else.

We'd like to note that this review was posted several years ago, and the company has changed ownership twice since then. Since that time, we've significantly improved how listing updates and support requests are handled to ensure issues like this are resolved as quickly as possible.

We sincerely apologise for the inconvenience you experienced, and we're committed to maintaining accurate listings and providing responsive support for all users.

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