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Hot Tub Village Opiniones 

148
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from the moment we placed our order with Tony & when Nick, Steve & Ryan came & installed our hot tub. Our only slight issue was that one of the strip lights on one corner wasn't li... Ver más

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Valorada con 5 estrellas sobre 5

Both of you have been so helpful. Right from before we even purchased the hot tub you advised us on where it should be positioned. Installation was done on time with information pack given and know... Ver más

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Valorada con 5 estrellas sobre 5

Buying a Hot Tub for us was a bit of a mine field, so the information offered by Tony was so helpful, genuine and without any pressure to buy. This gave us great confidence, we had no need to look any... Ver más

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Valorada con 5 estrellas sobre 5

Would like to say a big thank you to Helen & Tony plus the rest of the staff from the shop & the installation guys. From the moment we visited the showroom at Stonham chatting with Kris about the... Ver más

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Información sobre la empresa

  1. Tienda de jacuzzi
  2. también en la categoría
  3. Centro de bienestar
  4. Piscina
  5. Servicio de reparación de jacuzzis
  6. Tienda de saunas

Sobre Hot Tub Village

Escrito por la empresa

Welcome to Hot Tub Village

Your award-winning hot tub superstore in Suffolk.

At Hot Tub Village, we are proud to be an award-winning Jacuzzi® retailer, offering premium-quality hot tubs at competitive prices. Whether you are looking for a luxurious hot tub, a revitalising swim spa or a relaxing sauna, our experienced team will help you find the perfect choice for your home.

Experience Unmatched Relaxation

Explore our extensive range of hot tubs and swim spas at our Suffolk showroom. You can also book a wet test and experience the rejuvenating benefits of Jacuzzi® hydromassage jets firsthand.

A Family Business Passionate About Customer Care

As a family-run business, we take pride in delivering exceptional customer service and meticulous attention to detail. From expert advice and professional installation to dependable aftercare support, we are committed to making your hot tub experience nothing short of excellent.

Visit Our Suffolk Showroom

Our showroom is open seven days a week, all year round.

Alongside our impressive selection of hot tubs, swim spas and saunas, we stock a wide range of accessories and water-care chemicals. We also provide professional servicing and ongoing support to help keep your spa in excellent condition.

Come and visit Hot Tub Village and let us help you create your own haven of relaxation.


Información de contacto

Discover Your Perfect Jacuzzi®

Visit our Suffolk showroom and explore hot tubs, swim spas and saunas.

4,9

Excelente

TrustScore: 5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(148)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company, great team!

Fantastic customer care and support throughout the purchasing process and beyond.

19 de diciembre de 2018
Opinión espontánea
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Respuesta de Hot Tub Village

Hi John, many thanks for your great review, it's much appreciated. Tony & Helen

Valorada con 5 estrellas sobre 5

Satifyed Customer..

Fantastic company to deal with,from start to finish,and they look after you after everything is completed. Very good deal on price etc. Cannot speak highly enough of Helen & Tony.

12 de diciembre de 2018
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Respuesta de Hot Tub Village

Hi Ray, many thanks for your fantastic review. Tony & Helen

Valorada con 5 estrellas sobre 5

Both of you have been so helpful

Both of you have been so helpful. Right from before we even purchased the hot tub you advised us on where it should be positioned. Installation was done on time with information pack given and knowing their was help at the end of the telephone line during the very hot spell was invaluable. Re-ordering products was easy on line and delivered within two working days. Absolutely great.!

12 de diciembre de 2018
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Respuesta de Hot Tub Village

Hi Michael & Pauline, many thanks for your great review. It's much appreciated. Tony & Helen

Valorada con 5 estrellas sobre 5

Jacuzzi Hot tub

Helen and Tony were very helpful when we purchased our first proper hot tub. We had a blow up one before so this was a completely different purchase and they were both very helpful. Delivery and set was excellent. We had lots of included items, one being a lovely bottle of Prosecco and 2 plastic champagne flutes. We were shown how to set up all the chemicals etc. Excellent service. Thank you both very much.

10 de diciembre de 2018
Opinión espontánea
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Respuesta de Hot Tub Village

Hi Lindsey, many thanks for your lovely review. Tony & Helen

Valorada con 5 estrellas sobre 5

Large range of Jacuzzi's in stock.

Very efficient family firm with a large stock of Jacuzzi hot tubs. We chose one and had very good advice through all the process of getting hard-standing and electrics installed. The tub was delivered to exactly the right spot behind the house.
The after sales service has also been very good, lovely people to deal with.

10 de diciembre de 2018
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Respuesta de Hot Tub Village

Hi Nick, many thanks for your great review. Tony & Helen

Valorada con 5 estrellas sobre 5

Helpful

Helpful, knowledgeable and friendly
Would recommend this company to anyone
Plus the hot tub is great fun

10 de diciembre de 2018
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Respuesta de Hot Tub Village

Hi Kay & Mike, many thanks for your lovely review. Tony & Helen

Valorada con 5 estrellas sobre 5

If you are thinking of purchasing a hot…

If you are thinking of purchasing a hot tub and you would like the ultimate experience of expertise and customer after sales service then look no further than Helen and Tony.
Nothing has been to much trouble no question unanswered.
We purchased our hot tub 6 months ago and have not looked back since.

9 de diciembre de 2018
Opinión espontánea
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Respuesta de Hot Tub Village

Hi Trevor, many thanks for your fantastic review. Tony & Helen

Valorada con 5 estrellas sobre 5

Top notch tubbers!

Superb service throughout - from initial enquiry to installation. We discussed our requirements in a friendly & unpressurised manner & identified the perfect Jacuzzi to meet our needs. The whole process was professional, efficient & courteous. Very happy to strongly recommend the Hot Tub Village, Stonham Barns.

9 de diciembre de 2018
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Respuesta de Hot Tub Village

Hi Chris, many thanks for your great review. Tony & Helen

Valorada con 5 estrellas sobre 5

Mr Gary Ingram

I brought my hot tub about a year ago could not have been happier with Tony and Helen they got everything sorted installed set it up perfect.
Also i have recently had a leak and they have sorted it all out would advise anybody wanting to buy a hot tub go to hot tub village very professional

7 de junio de 2018
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Respuesta de Hot Tub Village

Hi Gary
Many thanks for your kind review. It's very much appreciated.
Regards
Tony & Helen

Valorada con 5 estrellas sobre 5

We are very pleased with the hot tub village service

Very pleased with the buying process, information and installation of our hot tub. Thank you hot tub village

5 de noviembre de 2017
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Respuesta de Hot Tub Village

Hi David
Many thanks for your lovely review. We hope you are enjoying using the not tub.
Regards
Tony & Helen

Valorada con 5 estrellas sobre 5

Great Customer Service

Great Customer Service. Very helpful, friendly, efficient

2 de noviembre de 2017
Opinión espontánea
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Respuesta de Hot Tub Village

Hi Kathy
Many thanks for the great review. I hope all the family are enjoying the hot tub!
Tony & Helen

Valorada con 5 estrellas sobre 5

5 stars brilliant

5 stars : Tony and Helen were very helpfull,nothing too much trouble,would definitely recommend anyone who wants to purchase a Hot Tub these are the guys to see

31 de octubre de 2017
Opinión espontánea
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Respuesta de Hot Tub Village

Hi Teresa
Many thanks for your lovely review. I hope you and David have been enjoying using the hot tub!
Tony & Helen

Valorada con 5 estrellas sobre 5

Excellent customer service

Our Hot Tub was purchased from Hot Tub Village. They were very helpful and any problems rectified as soon as possible. Their customer service both during the purchase and after is excellent

6 de septiembre de 2017
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Respuesta de Hot Tub Village

Hi Sue,

many thanks for your kind review. I hope you are continuing to enjoy the hot tub!

Helen

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