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Hot Tub Village Opiniones 

148
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from the moment we placed our order with Tony & when Nick, Steve & Ryan came & installed our hot tub. Our only slight issue was that one of the strip lights on one corner wasn't li... Ver más

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Valorada con 5 estrellas sobre 5

Both of you have been so helpful. Right from before we even purchased the hot tub you advised us on where it should be positioned. Installation was done on time with information pack given and know... Ver más

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Valorada con 5 estrellas sobre 5

Buying a Hot Tub for us was a bit of a mine field, so the information offered by Tony was so helpful, genuine and without any pressure to buy. This gave us great confidence, we had no need to look any... Ver más

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Valorada con 5 estrellas sobre 5

Would like to say a big thank you to Helen & Tony plus the rest of the staff from the shop & the installation guys. From the moment we visited the showroom at Stonham chatting with Kris about the... Ver más

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Información sobre la empresa

  1. Tienda de jacuzzi
  2. también en la categoría
  3. Centro de bienestar
  4. Piscina
  5. Servicio de reparación de jacuzzis
  6. Tienda de saunas

Sobre Hot Tub Village

Escrito por la empresa

Welcome to Hot Tub Village

Your award-winning hot tub superstore in Suffolk.

At Hot Tub Village, we are proud to be an award-winning Jacuzzi® retailer, offering premium-quality hot tubs at competitive prices. Whether you are looking for a luxurious hot tub, a revitalising swim spa or a relaxing sauna, our experienced team will help you find the perfect choice for your home.

Experience Unmatched Relaxation

Explore our extensive range of hot tubs and swim spas at our Suffolk showroom. You can also book a wet test and experience the rejuvenating benefits of Jacuzzi® hydromassage jets firsthand.

A Family Business Passionate About Customer Care

As a family-run business, we take pride in delivering exceptional customer service and meticulous attention to detail. From expert advice and professional installation to dependable aftercare support, we are committed to making your hot tub experience nothing short of excellent.

Visit Our Suffolk Showroom

Our showroom is open seven days a week, all year round.

Alongside our impressive selection of hot tubs, swim spas and saunas, we stock a wide range of accessories and water-care chemicals. We also provide professional servicing and ongoing support to help keep your spa in excellent condition.

Come and visit Hot Tub Village and let us help you create your own haven of relaxation.


Información de contacto

Discover Your Perfect Jacuzzi®

Visit our Suffolk showroom and explore hot tubs, swim spas and saunas.

4,9

Excelente

TrustScore: 5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(148)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quality products and professional service!

It has now been two years since I purchased a Spa Crest hot tub from Hot Tub Village. Both Tony and Helen offered a very friendly, professional and personal service since my very first visit to the shop. I'm a strong believer in paying a little extra for quality items and in my two years I have had no problems with my hot tub whatsoever. Due to the high quality build, I have also not noticed an impact with my electricity bills despite having the hot tub on 24/7 all year round and it being used quite regularly. Tony and Helen are always quick to respond to any queries and will go out of their way to help if they can. I would strongly recommend buying from Hot Tub Village if you are looking for a quality hot tub with great customer service.

31 de agosto de 2017
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Hi Bradleigh,

Thank you for your great review. It was a pleasure having you as our very first customer !

Helen and Tony

Valorada con 5 estrellas sobre 5

Highly recommended

Sales and after sales service are second to none
Cant recommend highly enough

30 de agosto de 2017
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Thank you Sue for your very kind review.

Helen and Tony

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, Thank you. :-)

29 de agosto de 2017
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Thank you Steve for the great review.

Helen and Tony

Valorada con 5 estrellas sobre 5

After a wary start with my Jacuzzi J …

After a wary start with my Jacuzzi J 210 I couldnt be more thrilled with the tub. Not only does it do what it says on the can but looks good as well. The customer service from Tony and Helen at Hot tub Village is first rate, nothing is too much trouble including home visits. Would highly recommend this product.

29 de agosto de 2017
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Thank you Marion for the lovely review. Pleased to hear that you are enjoying the Hot Tub.

Helen and Tony

Valorada con 5 estrellas sobre 5

Great service from start

Great service from start to finish and the staff are fantastic have already recommended and will continue to do so !!!

28 de agosto de 2017
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Thank you Mathew for the great review and your recommendations.

Helen and Tony

Valorada con 5 estrellas sobre 5

Hot Tub Village Helen & Tony

Extremely polite, helpful and informative

Very pleased with my Hot Tub thank you

Attentive after sales service too!

25 de agosto de 2017
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Hi Mark Thank you so much for the great review. Helen & Tony

Valorada con 5 estrellas sobre 5

Top company would recommend to anyone

Top company would recommend to anyone. Great service and lovely people to deal with.

25 de agosto de 2017
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Hi Lee Thank you for the lovely review, much appreciated. Helen & Tony

Valorada con 5 estrellas sobre 5

Recommend 100%

Firstly I would like to thank Helen and tony for all there help and assistance in delivery and installation also sorting out the 0%fianance !!! After sales and help with chemicals also spot on , we had viewed other hot tubs and found them to be a lot more expensive , we are very happy with the service provided by hot tub village and recommend them
100% it's a nice place to relax and chat with the family without distraction 😎

23 de agosto de 2017
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Hi Dean,

Thank you for the great review, glad the family is enjoying the hot tub!

Helen and Tony.

Valorada con 5 estrellas sobre 5

Friendly and professional service

Friendly and professional service, and an excellent product. Happy to recommend

23 de agosto de 2017
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Hi Mike,

Thank you for the great review.

Helen and Tony

Valorada con 5 estrellas sobre 5

Personalised service

A hot tub is an expensive buy and there's a lot of info to take on, so we considered our purchase carefully. We're glad we chose Hot Tub village. They have been very supportive throughout, even delivering chemicals to our door on Xmas eve!

23 de agosto de 2017
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Hi Stephen,

Thank you so much for your great review.

Helen and Tony

Valorada con 5 estrellas sobre 5

Exemplary service, superb products and lovely people

I cannot fault the excellent service that we received from Tony and Helen at Hot tub village. We visited several times and were 'thoughtful' and took our time over our purchase decision. They were informative and helpful throughout and we never felt rushed or pressured to buy.

Delivery and installation all went well and the personal touches of a hamper and the initial support and information on maintenance was exemplary. Helen was always at the end of a phone to offer advice.

After sales service has also been excellent. We love our hot tub and I would strongly recommend Hot tub village.

22 de agosto de 2017
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Hi Jane,

Thank you so much for your lovely review, so pleased you are enjoying the hot tub!

Helen and Tony

Valorada con 4 estrellas sobre 5

It was very good service the only …

It was very good service the only problem I have is that the explanation was mind blowing initially but the after care is brilliant

22 de agosto de 2017
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Respuesta de Hot Tub Village

Hi Jill,

Thank you for the great review. Apologies if we made the information mind boggling on the initial set up with the chemicals etc!
Please don't hesitate to contact us if you need any assistance at all.

Helen and Tony

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great products, and nice people....

22 de agosto de 2017
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Dear Stewart,

Thank you so much for your kind review.

Helen and Tony

Valorada con 5 estrellas sobre 5

Excellent service

We had a few initial problems with our hot tub after installation but these were speedily resolved by Tony and Helen. They were so helpful and went out of their way to deliver an excellent service. We are delighted with our hot tub which is continuing to provide many hours of relaxation a year on from our purchase.

22 de agosto de 2017
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Hi Debbie,

Thank you so much for the great review.

Helen and Tony

Valorada con 5 estrellas sobre 5

Brilliant service and advice both pre …

Brilliant service and advice both pre and post sales. Helen and Tony were incredibly supportive and went way beyond a level or service I would expect.

22 de agosto de 2017
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Hi Mark,

Thank you so much for your great review.

Helen and Tony

Valorada con 5 estrellas sobre 5

Excellent knowledge of products being …

Excellent knowledge of products being sold, instalation process was very competent. Friendly staff, nothing was too much trouble during purchase.

22 de agosto de 2017
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Hi Chris,

Many thanks for your kind review.

Helen and Tony

Valorada con 5 estrellas sobre 5

I would definitely recommend this …

I would definitely recommend this company to purchase your hot tub from, they are very friendly and reliable to help with any problems you may come across . We have had our hot tub a couple of years and they have always been very helpful with any issues we have had.

22 de agosto de 2017
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Respuesta de Hot Tub Village

Hi Jane and Debbie,

Thank you so much for the kind review.

Helen and Tony

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