Houseology.com Opiniones 

280
•
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Partner ordered lights to use in house Christmas display over 6 weeks ago, there has been so sign of the lights showing up and when we have contacted the company via email and fb there has been no res... Ver más

Valorada con 1 estrellas sobre 5

Different owners same shabby culture The new guys reached out to us as we previously had a trade account. Having lost money at the collapse and having experienced the worst service and product qua... Ver más

Valorada con 1 estrellas sobre 5

Shocking customer service, never got my order despite repeated emails saying otherwise. Then after four weeks and still waiting to get my money back after repeated emails and calls, no apology or anyt... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I purchased a rug which as most rugs do when new, shed. However several weeks later after vacuuming twice sometimes more times a day it still sheds.... a lot, covering clothes, other furniture within... Ver más

Información sobre la empresa

  1. Tienda de muebles

Información proporcionada por diversas fuentes externas

With everything from designer lighting, furniture and home accessories to cookware and outdoor furnishings, Houseology’s wide collections are curated by a team of professional designers in order to inspire you to create your dream home. As well as thousands of products from over 200 designer brands, the Houseology 'Masterclass' also offers a wealth of interior inspiration, professional advice and design know-how to make sure you have all the knowledge and information you need to make design decisions with confidence. From buying guides to designer interviews, 'Masterclass' is your go-to destination for all things interiors.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

280 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,3

Todas las opiniones

(280)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank you houseology for a very simple…

Thank you houseology for a very simple and professional service the lady I spoke with on the phone was very clear on what I needed to do and the products we bought from you came on time and in the condition you would expect

12 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had to cancel an order due to my own…

I had to cancel an order due to my own mistake. They were very professional and cancelled my order without any hassle and returned my money. Definitely use the website again, fantastic customer service and compatible prices
Mrs Nielsen, Bolton

4 de diciembre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good customer service

My bedside cabinet arrived in a crumpled cardboard box and that combined with a lack of adequate internal protection and the tender mercies of the courier, meant it was broken. However a quick phone call to Laureen brought a quick reaction and as I write, a new unit should be arriving soon with a minimum of fuss. Good service from this lady!

25 de octubre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delano Console arrived broken and Houseology wont do anything about it.

I bought the Delano Console and it arrived broken. Its been over a month now and they just will not take any action, I have tried talking, writing, calling, and they will not solve it. This is just not right towards customers. Will never buy here again.

I sent the pictures Houseology asked for 18 days ago and nothing has happened since.

16 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service throughout the purchasing process. I have ordered a rug from Houseology and I have received a lot of assistance from Tracey, she was very responsive and did a price match when I found the same rug on another website. Jason was overlooking the delivery and the rug arrived few days sooner than expected which was a bonus.Overall good experience, going to shop with them again.

12 de octubre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Return

Great customer service. Friendly and efficient. My only criticism would be that the company charges for delivery and return. If you don’t like an item it becomes an expensive transaction.

2 de octubre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ashton Dobie helped to resolve my…

Ashton Dobie helped to resolve my return very efficiently - and it wasn't very straightforward. Will place further orders with Houseology now I am confident if there is a problem with an item from a supplier, they do sort it out.

2 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pendant refund

I had ordered the wrong size pendant light fitting and was concerned about cancelling my order. I spoke to Jason who was very helpful and reassuring and arranged for my refund. I will happily order again with confidence as Houseology are a good company to deal with.

20 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would like to recommend Houseology…and Lisa

I would like to recommend Houseology for their choice of good quality furnishings and accessories. I ordered the wrong size cushions and didn't realise until I'd placed my order and paid. Lisa dealt with the change in order very professionally and swiftly. She even arranged for the bulk of my order to arrive in time for my birthday even though it fell on the bank holiday weekend. She arranged for the delivery to be received on the Friday. Houseology should be proud to have employees like Lisa! Looking forward to receiving the cushions later this week! I would order again without hesitation.

27 de agosto de 2018
Opinión espontánea

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