IDFC FIRST Bank Opiniones 

193
•
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

IDFC First Bank is a good bank, but the loan management team lacks understanding. If they speak Bengali anywhere in the country, they should at least understand that our national language is Hindi, no... Ver más

Valorada con 1 estrellas sobre 5

How many customers think this senseless👇🏻 IDFC collected Annual Fee on the credit card blocked permanently. They said it was blocked but not closed hence can be collected. In both the case... Ver más

Valorada con 1 estrellas sobre 5

IDFC bank loan recory or loan department bahut kharb bank hai. Es bank nai mujhe barbad kar diya hai . Mai emi nhi paya mujhe harrisment kiya ja rha hai costumer care complain karne k bad bhi unhe koi... Ver más

Valorada con 1 estrellas sobre 5

very cheap services provided by customer care services litreally get irriated with continous phone calls for emi even after payment has been done they continously call for payment & talk very rudely.n... Ver más

Información sobre la empresa

  1. Banco privado

Escrito por la empresa

About IDFC FIRST Bank Introduction: IDFC FIRST Bank's vision is to build a world-class bank in India that's guided by ethics, powered by technology, and a force for social good. IDFC FIRST is a new age bank that works in the best interest of its customers. Customer-First Philosophy: The Bank has a customer-first philosophy and offers high-quality products to our customers. In any product we launch, we bring something special to our customers. For instance, the Bank is the first and only bank in India that offers Zero fees for 28 essential services on Savings Accounts including for ATM cash withdrawals, IMPS, RTGS, NEFT, Cash Deposits at branches, Cash withdrawals at branches, SMS Alerts, Cheque book, Demand Drafts, Pay-order, duplicate statements, etc. IDFC FIRST Bank is the first bank to offer monthly credit in savings accounts. The bank’s credit cards have unique features such as lifetime free, never-expiring rewards points, zero interest on cash withdrawal at ATMs and low APR, so customer incur less fees on our Credit Cards. Ethics First: The Bank believes that income earned unethically is not worth earning. The Bank applies a "Near and Dear" Test in all product design, so that the employees of the Bank serve only such products to customers that they'd want for their own loved ones. Transformation: IDFC FIRST Bank has transformed from infrastructure to retail banking in four years since merger, increasing CASA ratio from 8.7% to 46.8% (December 31, 2023). Total Customer Deposits have increased by 4.5X from Rs. 39,602 crores at the time of merger as of December 31, 2018, to Rs. 1,76,481 crores as of December 31, 2023. The Bank has set up 897 branches and 1,136 ATMs. Financial Performance: The Bank recorded a PAT of Rs. 2,232 crore (~US$ 269 million) in 9M-FY24, with strong Capital Adequacy of 16.73%. The Bank has a long history of nearly 14 years (including period of Capital First) of maintaining high asset quality, with Retail, Rural & SME book currently having Gross NPA of only 1.45% and Net NPA of 0.51% as of December 31, 2023. Overall Gross NPA including infrastructure is 2.04% and Net NPA is 0.68%. ESG Goals: The Bank is highly committed to ESG. The Bank has high governance scores, the business lines naturally support social goals, and efforts are ongoing to achieve environmental goals.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,3

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(193)

76 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

pls dont take any products or crdt card…

pls dont take any products or crdt card from idfc banks ..total fraud ...i have faced the issues a lot ....i have to pay emi ..nd it was late for the month ...nd also i have infrmd that 1st itself nd main branch begumpet offc ..eventhough they are calling countienesly.also i have gave a response tooo ..but they are coming home nd making calls again and again nd making harassment nd feels lot of pressure tooooo .....nd main thing they add a bounce charges nd penalty chrges nd extra charges heavily

21 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have loan from IDFC they are frauds…

I have loan from IDFC they are frauds ... 2nd maintained amount date EMI paid online for their request later again after that same month they have bounce on 10again for the money EMI...
They double emi taking fraud Bank in one month....
Others avoid this Bank for your Futures they will spoil your cibil and take double of EMI earlier when your check is bounced they said for this situations... intreste rate are very high...

10 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

IDFC bank is too bad service and…

IDFC bank is too bad service and cheating with me 😭😭😭😭😭 😭😭😭😭😭😭😭😭😭😭😭😭😭 every month 03 EMI date but not cutting . Tooo bad I heartly too bad. Every month same repeat every month cheque bounce.my account 02 date deposit money. but not cutting amount 03 date why.
I am single mother to kids.

10 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t open NRE/NRO account with IDFC First Bank

Customer service and management of this bank is worse than other banks. I opened my NRE/NRO account as someone suggested to me. But I found this bank not even close what they advertising on every platform. First of all I faced problem with account opening. Then I had to chase the bank to find out my account detail kit. When account was open than they started forcing to put money in the account to maintain min balance. I was on travelling for a month so I couldn’t do the transaction so they put debit restrictions on my account. When this issue resolved then I thought everything is fine. After 4 months when I need to transaction on emergency basis than I find out that again debit restrictions put on my account. And this debit restriction is because they said I have not submitted my original document to bank. But 4 month ago I personally handed over the original document to one of the IDFC first bank branch. Also mail send to the concern personal with complete detail on the same time from that branch but what I found is the lack of management and irresponsible professionalism in this bank no one took responsibility. Bank management saying *“ we apologising for that we couldn’t checked this thing before because our mails are auto deleted from the IDFC first bank mail box. So we can’t check your mail now when u have send it to us. Also we couldn’t remove the debit restrictions until we receive dispatch no from IDFC bank personal who received your document ”*. Now From last 4 days I’m chasing the bank to remove the debit restriction but no response on call/msg/call back from relation manager/customer service. This is ridiculous, very unprofessional , pathetic device from IDFC first bank.

1 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very bad customer service

Very bad customer service, special address verification team..
I had applied credit card for 2 times cibil 780+ and office address verified but didn't get a Card due to bank internal policy.

14 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pathetic customer service

I planned to open a new saving account in panjim Goa branch .i have account in several banks.But aftersee all my experience suddenly change my mind when I went to the bank with my brother to resolve some cheque issues.
Trust me I will never ever go to the bank im my future.and I suggest my brother to close the idfc account immediately.no proper training how to deal with the customer which is basic things. Rest are horrible.

19 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely worthless service

Absolutely worthless service. Their senior CASA manager and their staff are equally clueless about the process and the timeframes of various services. It's been 8 days and they haven't been able to open my NRE account. They don't communicate at all. When I follow up they come up with a new excuse every day.
CRAP bank with zombie staff

19 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The bank staff are unprofessional and…

The bank staff are unprofessional and not to be trusted. I was dealing with Ali and Mr.Roshan Parab, Elite Banker – NRI Engagement, Thane branch. I had mentioned my requirement and they promised that the account will be opened as per that. Without my consent they went ahead and opened my account and now not been answering to my msgs and calls.

15 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never go to IDFC

It is one of the best banks manned by the worst employees determined to fail.
What they offer and what materialise are vastly obtuse.

27 de diciembre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

Dear Mr. Jojo, we are concerned to hear about your recent experience with us. We prioritize transparency and strive to provide exceptional service to all our customers. Your feedback is valuable to us, and we are committed to investigating the issues you have raised thoroughly to prevent such occurrences in the future.

Valorada con 1 estrellas sobre 5

The customer service experience has…

The customer service experience has been extremely disappointing, especially as an NRI. The lack of professionalism and responsiveness is unacceptable, and resolving even simple issues feels like a struggle. I expected much better service and support, but unfortunately, this has been the worst experience I've had with any service provide

9 de diciembre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

Dear Keerthi, we are concerned to hear about your recent experience with us. We prioritize transparency and strive to provide exceptional service to all our customers. Your feedback is valuable to us, and we are committed to investigating the issues you have raised thoroughly to prevent such occurrences in the future.

Valorada con 1 estrellas sobre 5

Ek number ka gatiya bank hain na coustomar…

Ek number ka gatiya bank e na coustomar care ka number lagta hain na koi problem solve karte hain. Bus interest interest dalte rehte hain. Main advance mein apni emi karva di fer meri kisht due bata rahe hain.

2 de diciembre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

Dear Mr. Dinesh, we are concerned to hear about your recent experience with us. We prioritize transparency and strive to provide exceptional service to all our customers. Your feedback is valuable to us, and we are committed to investigating the issues you have raised thoroughly to prevent such occurrences in the future.

Valorada con 1 estrellas sobre 5

Con Bank for NRIs ....IDFC FIRST

This is a " CON BANK for NRIs. "
DON'T GO BY FAKE AMBASSADOR s to promote IDFC CON BANK. And NRIs PIOs and OCIs globally need to think Ten Times when banking with IDFC BANK.
REKYC not due as claimed by the same agent twice in Oct n Nov 2024 and a mail
was sent by the very same agent "CONFIRMING" the same !!! yet my NRI account is FROZEN ? !!!
Incompetent and Unprofessional Team Leaders Umaima Kasu and more recently Pramod Ram worst the NRI Head Zia who have ZERO ACCOUNTABILITY ? to customers woes ?
RBI need to step in and stop the rot with these banks harassing customers especially IDFC CON BANK at the earliest.

10 de octubre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

We are concerned to hear about your recent experience with us. We prioritize transparency and strive to provide exceptional service to all our customers. Your feedback is valuable to us, and we are committed to investigating the issues you have raised thoroughly to prevent such occurrences in the future.

Valorada con 1 estrellas sobre 5

Beware of private banks for NRI…

Beware of private banks for NRI accounts. They lure you in with promises of benefits but later hit you with hidden charges, including a 5% cut on total transactions. They aggressively push unnecessary services, claiming tax benefits and favorable exchange rates, which turn out to be false. Avoid opening NRI accounts with private banks. Opt for Indian government-authorized banks like SBI or Union Bank for transparency and peace of mind.

22 de octubre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

Dear Mr. Umesh, we are concerned to hear about your recent experience with us. We prioritize transparency and strive to provide exceptional service to all our customers. Your feedback is valuable to us, and we are committed to investigating the issues you have raised thoroughly to prevent such occurrences in the future.

Valorada con 1 estrellas sobre 5

Very very poor

Very very poor. I made a gold pledge before 7 months, and today I went to release the gold. I reached the Kalady branch this morning at 10 a.m., and still 11:32 a.m. I am waiting at the branch for the same. As per the cashier, the regular cashier is on leave and the temporary cashier has no access in this branch, and as per the cashier, it is his more service if any other cashier you cannot release today.

I spoke with the manager, and the answer is very disappointing.As a financial office, your guys are doing very wasteful service.

very bad experience. I will not make any transactions with this company.

18 de noviembre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

Dear Mr. Afsal, we are concerned to hear about your recent experience with us. We prioritize transparency and strive to provide exceptional service to all our customers. Your feedback is valuable to us, and we are committed to investigating the issues you have raised thoroughly to prevent such occurrences in the future.

Valorada con 1 estrellas sobre 5

idfc sends emi due email to non coustomers

it is pathatic that idfc bank sending me EMI due emails when i am not even its coustomer. what kind of unethical branding practice is this?

5 de noviembre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

Dear Mr. Suresh, we are concerned to hear about your recent experience with us. We prioritize transparency and strive to provide exceptional service to all our customers. Your feedback is valuable to us, and we are committed to investigating the issues you have raised thoroughly to prevent such occurrences in the future.

Valorada con 1 estrellas sobre 5

very bogus

very bogus, customer care, advisor,and very bad behaviour for clients, Mr. Sagar Purohit.

23 de octubre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

Dear Mr. Rupesh, we are concerned to hear about your recent experience with us. We prioritize transparency and strive to provide exceptional service to all our customers. Your feedback is valuable to us, and we are committed to investigating the issues you have raised thoroughly to prevent such occurrences in the future.

Valorada con 5 estrellas sobre 5

I opened the NRE account process was…

I opened the NRE account process was brilliant
It was just a month ago the service provided by
simran kaur Nagi branch Vijay Nagar Jalandhar
Her attitude toward the foreigner was the BEST.

1 de octubre de 2024
Opinión espontánea
Logotipo de IDFC FIRST Bank

Respuesta de IDFC FIRST Bank

Thank you for taking the time to share your positive feedback with us. We strive to provide seamless and efficient banking solutions to meet the diverse needs of our customers. Your appreciation of our zero-fee banking services and the savings it has facilitated is truly gratifying.

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