This company is completely…
This company is completely untrustworthy and, in my opinion, should not be allowed to continue operating. They repeatedly attempted to take money from my account on an almost constant basis, with attempted transactions occurring daily and sometimes multiple times within the same day.
Fortunately, my bank and credit card provider identified the activity as suspicious and immediately blocked the transactions before any further loss occurred.
It is deeply concerning that a company operating in this manner is still permitted to trade in this country. I would strongly urge anyone affected to report the matter to their bank, credit card provider, and any relevant consumer protection agencies immediately in order to protect their funds and seek reimbursement where possible.
Based on my experience, I believe consumers should exercise extreme caution when dealing with this company.”
Respuesta de Infocheck
Dear Customer,
We are sorry to hear about your experience.
However, we would like to clarify that Infocheck Chile (infocheck.cl) is not related to Infochecker.com or infocheck-help.com.
Our company operates exclusively in Chile under the domain infocheck.cl, does not provide services internationally, does not process international subscriptions or recurring charges, and does not operate in English.
Unfortunately, we have received several complaints from users who mistakenly believe that charges associated with Infochecker.com correspond to our company due to the similarity between the brands.
We understand the confusion this situation may generate and respectfully suggest contacting Infochecker.com directly in order to review your case with the corresponding company.
Since this review appears to refer to a different company unrelated to Infocheck Chile, we would greatly appreciate if you could consider removing or updating the review on Trustpilot to avoid further confusion for other users.
Best regards,
Infocheck Chile