Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency... Ver más
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Consulta las opiniones de los clientes
Absolutely fantastic company, item purchased was too small rang up to arrange exchange & they put one aside until the return was received, they then posted new item back out all within a few days - am... Ver más
Purchased a spare battery at a great price, unfortunately Royal Mail misplaced it, now kicks in Inglesports super customer service. When they knew I needed the battery for a headtorch I was going to... Ver más
Absolutely a joke of a company send my package with no signed for option just dump on my door step and leave and guess what get home no package and to be told tough luck basically.£140 pound out of p... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos para deportes al aire libre
- también en la categoría
- Deportes de aventura
- Escalada en roca
- Tienda de deportes
- Tienda de deportes de invierno
- Tienda de ropa y equipos para actividades al aire libre
Escrito por la empresa
Inglesport - Caving and Climbing gear specialists: Buy the best Climbing and Caving equipment from Inglesport. Fast UK and Worldwide delivery options available on top exclusive brands. Everything you need for your next big adventure.
Información de contacto
The Square 11, LA6 3EG, Ingleton, Reino Unido
- www.inglesport.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Poorly Fenix swapped out no quibble by Fenix- Handled by Inglesport..
Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency lighting in the form of a glow in the dark duck in case the Fenix fails again! Top service from Inglesport and Fenix much appreciated !
Absolutely fantastic company
Absolutely fantastic company, item purchased was too small rang up to arrange exchange & they put one aside until the return was received, they then posted new item back out all within a few days - amazing customer service. Thank you :-)
Excellent customer service, above and beyond
Purchased a spare battery at a great price, unfortunately Royal Mail misplaced it, now kicks in Inglesports super customer service. When they knew I needed the battery for a headtorch I was going to use in an ultra marathon I was entered in, they pulled out all the stops and organised an incredibly fast replacement that arrived in time. Loads of fantastic and supportive communication and I cannot recommend the company highly enough.
The range of products and pricing is top notch and add in good old fashioned excellent customer service and you have a winner. I will certainly be returning. Thank you
Very good service from Inglesport
Very good service from Inglesport. I telephoned on Saturday to enquire about a product seen on their website, following which I placed my order online. The item was delivered via Royal Mail the next day despite it being Sunday. A quality item sold at a good price. Would purchase from Inglesport again.
Fantastic service
I inadvertently ordered the wrong size jacket which arrived in less than 24 hours. I ordered a replacement in the correct size and returned the wrong size. The replacement jacket was again delivered within 24 hours and the refund received within 48 hours of the wrong jacket being returned.
Excellent service and I will have absolutely no qualms about using this company in the future and recommending it to others.
Great Advice and amazingly fast delivery
I ordered a caving undersuit and a battery belt after getting some really good advice from one of the shop staff. I placed the order at 11:31am on Saturday and it arrived Sunday morning less than 24 hours after the order was placed. It was postage free due to the total cost of the two items which was an added bonus. Very pleased with the advice and service. Thank you.
Refused legitimate return - poor service and misleading listing
I purchased a RAB jacket from Inglesports that was unsuitable (the hood kept blowing down). When I returned it, they flat-out refused the refund, claiming the jacket was 'designed to fit over a helmet'—a detail completely missing from their listing. When challenged, they just shrugged it off and blamed the manufacturer for the description.
They forced me to open an Amazon A-to-Z Guarantee claim to get my money back (which Amazon granted instantly). This seller attempts to circumvent UK consumer laws and takes no responsibility for their listings. Save yourself the stress and buy from a seller who actually supports their customers.
Order has not been delivered!
Fantastic place for all your climbing…
Fantastic place for all your climbing needs and at really good prices too. Staff are amazing and have really gone above and beyond
Setting an example to other clothing retailers
Delivery within 48hrs of placing the order due to spending the required amount.
Speedy reply to emails.
Received a refund only hrs after they got a product back I exchanged for a different size. Didn't have to wait days or weeks like other companies.
Amazing - really recommended!!
Amazing! I bought a Lifestraw bottle from them and got free express delivery (as my order was over £50) and it came as promised next day, item was packaged well, and product was a great price. I had an issue where I put my email address in wrong and the customer service was spot on, they helped with no hesitation and were super friendly over the phone. Really recommended!!
I ordered a carabiner on Saturday
I ordered a carabiner on Saturday, from your site rather than Amazon. I am really impressed that it’s arrived this morning , and in a biodegradable packing . Thanks so much!
Would order again
I recently had a great experience buying a headtorch—outstanding price, and you can never complain about free shipping! I’d happily order from them again. Their range of products is really well-stocked and surprisingly varied, going well beyond just climbing and caving gear. Definitely a company I’d recommend!
Great service
I ordered a jacket at a great price from Inglesport. It was sent promptly and I received emails keeping me updated. Unfortunately it did not fit but the returns service was very straightforward and the money refunded within a few days.
I’ll definitely be looking to use them
In the future.
Excellent service and a great price!
Great special offer price on my RAB jacket, and super-fast delivery too! Another very happy customer.
Reliable
My Rab Positron Pro arrived today and fits like a glove. Got it at a better price than I could find anywhere else, along with a 10% discount code. Will certainly be using them again.
Great products for a very competitive…
Great products for a very competitive price. Super fast delivery too. Ordered a Rab jacket of Friday and it arrived Sunday.
Ordered direct from the Inglesport website and delivery was via Royal mail. Didn't even know the worked on a Sunday. Very happy
Excellent service
Ordered a sleeping bag on Sunday afternoon and it arrived on Tuesday. Communication was great, keeping me informed of the delivery. Excellent service!
Ordered a men’s medium sized Rab…
Ordered a men’s medium sized Rab Valiance Waterproof Down Jacket on Sunday 15th September 2024, jacket arrived Tuesday 17th September 2024. Very impressed with this company as a first time buyer and will definitely be doing business with them again, Thanks :)
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