I wanted to find some Timberland trainers that are discontinued on the UK website. I used Google search and there they were. In a French business called Hardloop warehouse. I ordered immediately and... Ver más
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Consulta las opiniones de los clientes
The delivery was a little slow. The item which was a ski helmet visor was poorly packaged with a small random bit of paper put in the box offer no protection. Luckily the courier handled the box wit... Ver más
La empresa ha respondido
Great products at great prices. Shipping was swift, arriving ahead of predicted date. Some buyers seem to have not experienced such on-time delivery but that would would seem likely due to product a... Ver más
La empresa ha respondido
Was always wary of purchasing from abroad however, after reading positive reviews I went ahead with the purchase. The product was a De Sold hoodie which I knew would be good quality. As expected, it t... Ver más
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Información sobre la empresa
- Tienda de artículos para deportes al aire libre
- Deportes de aventura
- Tienda de accesorios para bicicletas
- Tienda de deportes
- Tienda de deportes de invierno
Sobre Hardloop
Escrito por la empresa
At Hardloop, we believe that nature and movement should be at the heart of our lives.
That's why, since 2015, whether you're a beginner or a top athlete, we've been sharing our love of good gear and our passion for steep trails with you.
Our mission is to help you find the best gear for your adventures!
We deliver on that promise with the best selection of technical gear and advice from our friendly HardGuides (product experts). Wherever your next adventure takes you, we're here to help you explore.
Nature is our playground and our commitment to the environment is obvious. That's why Hardloop has been a carbon-neutral company since 2015 and advocates for sustainable consumption.
Hardloop, nature as a playground...
Escrito por la empresa
- Find the best equipment to go on an adventure!
- As a committed player, Hardloop has been a carbon neutral company since 2015 and advocates for sensible consumption.
Free delivery from 50 £ - Free return within 100 days
250 technical brands and over 65,000 products in stock
Need advice on choosing your equipment? Our HardGuides are here to help!
Información de contacto
695, Avenue Paul Louis Merlin, 73800, Montmélian, Francia
- +33 1 84 67 14 24
- hello@hardloop.com
- hardloop.co.uk
4,2
Muy bueno
3 mil opiniones
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I was a bit alarmed ordering to uk from…
I was a bit alarmed ordering to uk from eu post brexit but it was quick and easy with no hidden fees or hassle.
27 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Exactly what was ordered
Arrived on time and exactly what was ordered - at a great price - thank you
25 de marzo de 2026
Respuesta de Hardloop
Hello,
Thank you so much for sharing your positive experience! 😊 We're thrilled to know that everything arrived on time and met your expectations. The Columbia Woodburn 2 Waterproof is indeed a great choice for your next outdoor adventure. 🏞️ Looking forward to accompanying you on many more trails!
Best regards,
David – HardGuide
Respuesta de Hardloop
Hello stephen,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear you found great value in your purchase. The La Sportiva Ultra Raptor Ii Leather Gtx is indeed a great companion for any adventure. Looking forward to seeing you conquer more trails soon! 🏞️
Sportively,
Théo – HardGuide
No shipping to the US
No shipping to the US. Had to pay for shipping to the UK and then had to ship it myself to the US.
29 de abril de 2026
Respuesta de Hardloop
Hello,
thank you for sharing your experience! 🙏 Shipping to the US requires complex customs agreements and dollar transactions that we don't support yet to ensure a seamless service. 🌍 We strictly focus on our current zones to guarantee reliable delivery and fair costs for our community. 🏔️ We hope you enjoy your gear on the American trails! 🌲
Sportively,
Sixtine - HardGuide
Very fast delivery for a product that…
Very fast delivery for a product that was a great price.
20 de abril de 2026
Respuesta de Hardloop
Hello,
Thank you so much for your fantastic review! 😊 We're thrilled to hear that your experience was a positive one and that our speedy delivery met your expectations. We can't wait to accompany you on your next adventure! 🏞️
Sportingly,
Guillaume – HardGuide
Good price and super fast delivery to…
Good price and super fast delivery to the UK with lots of updates.
28 de abril de 2026
Respuesta de Hardloop
Hello Cliona,
A huge thank you for your wonderful feedback! 😊 We're thrilled you enjoyed the speed and updates of our service. We look forward to accompanying you on your next adventure! 🌄
Best regards,
Antonin – HardGuide
Respuesta de Hardloop
Hello Tracy,
Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear about your positive experience with us. The Patagonia Womens Micro is truly a splendid choice for any adventure seeker. We hope it enhances all of your upcoming outdoor pursuits! 🏞️
Best wishes,
Romain – HardGuide
Respuesta de Hardloop
Hi Martin,
Thank you so much for your glowing review! 😊 We’re thrilled that the delivery was fast and that the package arrived safely. The Merrell Accentor 3 Sport GTX is an excellent choice for all your upcoming adventures. We look forward to seeing you on the trails! 🌲
Best regards,
Mathilde – HardGuide
Had my Timberland trainers in stock!
I wanted to find some Timberland trainers that are discontinued on the UK website. I used Google search and there they were. In a French business called Hardloop warehouse. I ordered immediately and the delivery was swift. Kept informed French side, up until customs clearance then it was handed over to DPD. I got a 1 hour delivery window. It was £7 for delivery but worth it. I will definitely deal with Hardloop again. Thankyou
23 de abril de 2026
Respuesta de Hardloop
Hello Lisa,
Thank you so much for your fantastic feedback! 😊 It's wonderful to hear you had a smooth experience with us. Your adventurous spirit fuels our passion to keep the trails open and exciting! 🏔 We look forward to being part of your next outdoor adventure.
Best wishes,
Arnaud – HardGuide
Respuesta de Hardloop
Hello Tim,
Thank you so much for your fantastic feedback! 😊 It's thrilling to know that you had a great experience with us. We look forward to accompanying you on your next adventure! 🌄
Best regards,
Théo – HardGuide
Never arrived
Never arrived, company just suggested calling and speaking to the delivery company no support or help. Delivery company don’t know where it is. So no order no support.
23 de abril de 2026
Respuesta de Hardloop
Hello Sarah,
Thank you for your message, and I’m sorry for the difficulties you’ve experienced with your delivery.
Your parcel is showing as delivered to your address. We are currently taking all necessary steps to investigate this situation and find a solution for you.
I remain available if you have any further questions or need more information.
Guillaume - Hardguide
I'll definitely use them again.
These guys did exactly what they promised. This was the only place that could supply my size for a very reasonable price. Delivery was perfect and the item arrived on time and in perfect condition.
22 de abril de 2026
Respuesta de Hardloop
Hello Jayson,
Thank you so much for your fantastic feedback! 😊 I'm thrilled to hear that everything went smoothly with your order. The Merrell Accentor 3 Sport Gtx is indeed a great choice for your outdoor adventures. Looking forward to seeing you again on the trails! 🏞️
Best regards,
Théo – HardGuide
Great price good shipping high quality…
Great price good shipping high quality product
21 de abril de 2026
Respuesta de Hardloop
Hello Oran,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear you enjoyed the great price and fast shipping of your Mammut Ducan Light Hs Hooded Jacket. It's a top-quality gear choice for any adventure you plan, be it on the trails or in the mountains. 🌲 We look forward to accompanying you on many more journeys!
Best regards,
Antonin – HardGuide
Good price great service.
13 de abril de 2026
Respuesta de Hardloop
Hello Donna,
Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear you had a great experience with us. Can't wait to see you on your next adventure! 🏞️
Best regards,
Blandine – HardGuide
Excellent service
Excellent service! Delivered as promised by the date stated. Kept informed along the way with dispatch, delivery notifications. Great value for money and item as described!
20 de abril de 2026
Respuesta de Hardloop
Hello Leon,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear you had a great experience with us. It's adventures like yours that inspire us every day. We hope to see you back on the trails soon! 🏞️
Best regards,
Guillaume – HardGuide
Respuesta de Hardloop
Hello,
Thank you so much for your enthusiasm and positive feedback! 🌟 We're delighted to hear that your order went smoothly. We look forward to seeing you again soon for more outdoor adventures! 🏞️
Best regards,
Guillaume – HardGuide
Respuesta de Hardloop
Hello Gavin,
Thank you so much for your fantastic feedback! 😊 I'm thrilled to hear that your online ordering experience was smooth and delivery quick. The Lowa Zephyr Mk2 Gtx Mid is an excellent choice for your outdoor adventures. Can't wait to see you out on the trails soon! 🏞️
Best,
Romain – HardGuide
Respuesta de Hardloop
Hello Eileen,
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you found great prices and fast delivery with us. Looking forward to your next adventure! 🏞️
Best wishes,
Arnaud – HardGuide
Respuesta de Hardloop
Hello Laura Lee,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that you had an excellent experience. We can't wait to accompany you on your next adventure in the great outdoors! 🏞️
Best wishes,
Camille – HardGuide
Respuesta de Hardloop
Hello David,
Thank you for your message!
I have just opened an investigation with the carrier today, 27/04, to find out more about the whereabouts of your parcel. As soon as we have an update, we will get back to you quickly.
I remain available if you have any further questions.
Guillaume - Hardguide
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