Excellent service went above and beyond what was expected. I ordered wrong cartridges for my printer, only realised when I installed the first 2 and these weren’t recognised. I emailed ink factory... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Ink Factory is an excellent company to deal with. It is easy delivery, quick, comes through letterbox and is great value. I have been busing them for many years and have never had any issues. Would... Ver más
La empresa ha respondido
Ordered them for new printer said they were compatible .. they arrived promptly and are currently being used in my machine. Good quality great price
La empresa ha respondido
Easy to navigate the website and place orders. Ink quality is good and very good prices. Only problem I have is that my printer sill keeps telling me the ink is "low", despite just having replaced t... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Ink Factory
Escrito por la empresa
Serving Customers Online Since 1999
Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!
We are a family run business employing local staff in our warehouse, customer service and marketing departments.
With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.
What We Offer
Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!
We are a family run business employing local staff in our warehouse, customer service and marketing departments.
With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.
What We Offer
- LIFETIME WARRANTY - all of our ink cartridges come with a LIFETIME WARRANTY
- No risk - everything we sell is covered by our 100% Money-back Guarantee
- Inkjet printer ink cartridge refill kits and special printing papers
- Knowledgeable staff for when you need a question answered
- Your own account area, managed online with complete order history
- Safe & secure high grade website encryption (RC4 128bit) verified by VeriSign Inc
- Credit Card details are NOT stored by us after your order takes place
- Place your order over the phone if needed, Monday to Friday
- No quibble free and easy returns procedure
- Our web site is open 24 hours a day 365 days a year to place an order
Why we are UK's preferred choice for Printer Ink Cartridges
Escrito por la empresa
- 100% No Quibble Money Back Guarantee
- All of our products are back by a "100% no quibble money back guarantee" which means if you are not happy with your purchase we will issue a full refund
- Letterbox Friendly
- 95% of our ink cartridges are packaged in a way that will fit a standard UK letterbox. No more having to queue at a Royal Mail sorting office to collect your parcels or re-arrange delivery!
- Same Day Despatch
- All order placed before 3pm are shipped the same working day
- Talk to Real People
- We have a friendly customer service team based in our offices in Lincoln, drop in, email us or call us anytime within our working hours
Información de contacto
10 Newporte Business Park, Bishops Road , LN2 4SY, Lincoln, Reino Unido
- 0333 344 6843
- support@inkfactory.com
- www.inkfactory.com
4,7
Excelente
17 mil opiniones
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Respuesta de Ink Factory
Hi there, Chris! Thanks for the lovely feedback! We’re glad to hear that you were pleased with the fast delivery and found our prices competitive. We truly appreciate your support.
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi there! Thank you for your kind review. We’re happy to know that you were satisfied with the product, pricing, and service. Your recommendation means a lot to our team, and we truly appreciate your support.
-InkFactory Customer Service Team
I have given it a 4 because.....................
I have given it a 4 because being ex-Army, we always say, "Giving a 5 leaves no room for improvement.
1 de septiembre de 2026
Respuesta de Ink Factory
Hi there,
Thank you for your review and for sharing that excellent philosophy!
We're delighted to have earned a 4-star rating, and we completely understand your view that there's always room for improvement. We'll continue working hard to provide the best possible service and perhaps earn that fifth star next time.
Thank you for your service and for choosing InkFactory.
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi there! Thanks for the great feedback! We’re glad everything arrived quickly and that your cartridges are working well. We appreciate you taking the time to share your experience.
-InkFactory Customer Service Team
Respuesta de Ink Factory
Thank you for your review David !
We're pleased to hear that your order arrived on time as promised. Providing reliable service is important to us, and we're glad we could meet your expectations.
We appreciate your support and look forward to serving you again.
Respuesta de Ink Factory
Hi there, Mr. Michael! Thank you for your review. We’re pleased to hear that you were satisfied with our service, received your order on time, and were happy with the product. We truly appreciate your feedback and support.
-InkFactory Customer Service Team
Thank you for your fast delivery.
Thank you for your fast delivery.
The printer is working well.
24 de agosto de 2026
Respuesta de Ink Factory
Hi Luty,
We are so pleased to hear that your delivery was fast and that your printer is working well. Thank you for sharing your positive experience!
-InkFactory Customer Service Team
Ordered delivered good price too
Ordered delivered good price too. Perfect combination for a transaction.
24 de agosto de 2026
Respuesta de Ink Factory
Hi there,
Thank you for the lovely feedback. It sounds like we managed to get the important things right: a straightforward order, good value and a delivery that arrived as expected.
We’re really pleased you felt it was a perfect combination. We appreciate you choosing us and taking the time to share your experience. Hopefully we’ll have the pleasure of serving you again.
-InkFactory Customer Service Team
Excellent service, above and beyond expected…
Excellent service went above and beyond what was expected.
I ordered wrong cartridges for my printer, only realised when I installed the first 2 and these weren’t recognised. I emailed ink factory who offered a full refund on the whole order as long as I sent the unused ones back. Refund received as soon as I provided proof of return tracking id.
The correct cartridges are installed now and work great
13 de julio de 2026
Respuesta de Ink Factory
Hi Ian,
We are so glad to hear about your positive experience with us! It's wonderful to know that our team was able to assist you effectively when you encountered an issue with your cartridge order. We always aim to provide excellent service and ensure our customers are completely satisfied, and we're delighted that the correct cartridges are now working great for you. Thank you for sharing your feedback; it truly motivates us!
-InkFactory Customer Service Team
Item as advertised.
9 de febrero de 2026
Respuesta de Ink Factory
Hi David,
Thanks for taking the time to leave us a review. We’re pleased to hear that the item arrived as expected and matched the description.
We know it’s important to be able to order with confidence and receive exactly what you were expecting, so it’s great to know everything was as it should be. We really appreciate your support.
-InkFactory Customer Service Team
Excellent service & promted delivery
24 de agosto de 2026
Respuesta de Ink Factory
Hi Anthony,
Thank you for your kind feedback. We’re really pleased to hear you were happy with the service and that your order arrived promptly.
We know how frustrating it can be when you’re waiting for printer supplies, so getting orders out and delivered quickly is something we take seriously. It’s great to know everything went smoothly for you.
Thanks again for choosing us, and we hope to help you again soon.
-InkFactory Customer Service Team
Always work on my printer
Always work on my printer. Had other 'compatibles' which didn't!
28 de agosto de 2026
Respuesta de Ink Factory
Hi, David! Thank you for your great feedback. We’re glad our cartridges have been working well for your printer and giving you the reliability you need. It’s great to know you’ve found cartridges you can rely on.
-InkFactory Customer Service Team
Delivered on time and fitted with no…
Delivered on time and fitted with no issues
26 de agosto de 2026
Respuesta de Ink Factory
Hi there, Margaret! Thank you for your review. We’re pleased to hear your order arrived on time and that the cartridges fitted without any issues. It’s great to know everything went smoothly.
-InkFactory Customer Service Team
Great printer cartridges so reasonably…
Great printer cartridges so reasonably priced, great service quick delivery
21 de agosto de 2026
Respuesta de Ink Factory
Hi Karen,
We're so pleased to hear you found our printer cartridges to be reasonably priced and that you experienced great service with quick delivery. Thank you for your positive feedback!
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi! Thank you for sharing your review. We are delighted to hear that your order arrived promptly and matched the description. Your feedback is greatly appreciated.
- InkFactory Customer Service Team
Was exactly what I ordered at a…
Was exactly what I ordered at a reasonable cost and arrived on time
28 de agosto de 2026
Respuesta de Ink Factory
Hi there! Thank you for sharing your experience. We are pleased that the product matched your order, the price worked well for you, and the delivery was timely. We truly value your support.
- InkFactory Customer Service Team
Prompt delivery at prices way below…
Prompt delivery at prices way below Epsom. Great service.
26 de mayo de 2026
Respuesta de Ink Factory
Hey Gerard! Thank you for sharing your experience. We are pleased that your order arrived quickly, the prices were competitive, and that our service met your expectations. We really value your support.
- InkFactory Customer Service Team
Good as usual
21 de agosto de 2026
Respuesta de Ink Factory
Hi Trevor! Thank you for your review. We are delighted to know that everything was good as usual. Your continued support means a great deal to us.
- InkFactory Customer Service Team
Respuesta de Ink Factory
Hi there! Thank you for your review. We are delighted to hear that you would choose us again and that you found our service excellent. Your feedback is greatly appreciated.
- InkFactory Customer Service Team
Delivered with no delay and ink is as…
Delivered with no delay and ink is as good as original
28 de agosto de 2026
Respuesta de Ink Factory
Hey there! Thank you for your feedback. We are delighted to hear that the delivery was without delay and that the ink quality matched the original. Your support means a great deal to us.
- InkFactory Customer Service Team
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