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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a renewed apple IPad from this company the company sent it to my address the carrier DPD decided to send it to a pickup shop without notifying the company or me the customer, had I not of... Ver más

Valorada con 5 estrellas sobre 5

I ordered this iMac on Friday 3rd September 2021 shoed its to arrive by the 13th, to my pleasant surprise it came today 6th September next working day! its in immaculate condition, packed extrem... Ver más

Valorada con 5 estrellas sobre 5

I received my refurbished Apple iMac from IT Trade in record time, in fact earlier than expected! It was in a like-new condition, neatly packed, and in perfect working order. And it arrived not only w... Ver más

Valorada con 5 estrellas sobre 5

Pretty satisfied with this purchase. Bought this macbook last December and still does the job nicely as expected (even on demanding tasks). No scratces or dents at all. The product came as described i... Ver más

Información sobre la empresa

  1. Tienda de ordenadores y accesorios

Información proporcionada por diversas fuentes externas

Macbook, iPads, iPhones,


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

723 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Responsive and helpful

I ordered a refurbished IPad from this company, when it arrived there was a slight issue, however I emailed the company and they sorted it very quickly with minimal fuss. I would recommend.

22 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service from this company

Great Service from this company, The iMac came within 3 days of ordering and well packaged. The Mac itself was in Factory condition, not a mark on it, I was expecting Catalina before it arrived but to my delight it had macOS Big Sur ready for download, I cannot praise IT TRADE high enough. Thank you Guys for this wonderful product.

18 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Having shocking service from this…

Having shocking service from this company AVOID, the first iPhone 7 never worked properly then the battery completed died after 10 months, useless. Sent off under warranty and now 10 weeks later, the phone they returned useless and doesn’t work, arguing that not under warranty anymore even though not fixed my own phone, so clearly under warranty still and took out another 6 months anyway. I have returned broken phone, and nothing back, total conmen, sell dodgy phones that don’t work 😡😡😡😡😡

4 de julio de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor customer service

Poor customer service - first time I ordered a mac from them, it had and issue and they were reluctant to exchange it. Then it was exchanged only to develop another fault 5 months later. Paid for it to be repaid and on the day it was returned it was terribly packed with scratches and dents on the mac that weren't on it when I sent it for repairs. I immediately made the complaint on the same day it was returned and IT Trade Service said I should pay for the mac to be sent back to them for analysis (money I won't be getting back)
In conclusion, I will advice anyone buying from IT Trade Service not to hold their breath - expect the unexpected and your order may be a hit or a miss

20 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

If it seems too good to be true...

My wife bought two Apple Watches via a Wowcher deal last year, and put them away for our kids for Christmas.
Their delight was soon soured when we found neither worked.
After many emails they agreed to effect warranty repair, so I sent them off (at my cost)... a few days later they arrived back.
One did now work, but only had limited battery life (like an hour), the other was in the same condition I'd sent it in!
Since January we've traded numerous emails, but they refuse to accept any responsibility or offer a refund.
I am now in the process of submitting to the small claims court, as I don't believe they should get away with it.
Hopefully their shady business will come under some scrutiny, we'll get our money back (plus costs), and we'll never have to hear from them again.

11 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs!

I bought a Apple Imac from them and its been nothing but problems ever since. The first one they sent was broken, the screen was cracked and then the second one they sent had no operating system on it. Although they did eventually fix the problem it took nearly 6 weeks of chasing them to even get a reply more than "its with the technicians". Before I sent it back to them I spoke to apple who told me it was a 2008 model which they no longer support. Now this was not mentioned in the advert when I bought the computer, but they refuse to take any responsibility for this or even offer a partial refund due to it going past the initial 14 day period.
I believe this company to be con artists and I wouldn't touch them with a barge pole. Unless you are after nothing but headaches, falsely advertised products and lack of customer care and communication, I would avoid them at all costs.

7 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely awful!

Absolutely awful!! Refurbished iMac delivered BROKEN!! Screen cracked and glass everywhere!! Not package correctly. Won’t respond to emails. Won’t answer the phone. I’m hundreds of pounds out of pocket!! STAY AWAY AT ALL COSTS!!!!!!!!!!!!!!!!!

6 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

My friend bought an IPad 5 months ago…

My friend bought an IPad 5 months ago it arrived and didn’t work she sent it straight back and waited months for it to come back in the meantime they told her to buy a new battery which she paid £70 for it eventually came back last month not working so she has sent it back now they don’t respond to telephone calls or emails she simply wants a refund including the money she wasted on a battery

4 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Product

I had been looking at the website for these refurbished Apple Mac Products for sometime and concerned it was too good to be true.
I decided to take a chance and purchase one for my daughter.
Delivery was approximately 7 to 14 days. It arrived in 2.
Very well packaged and we could not believe how good it looks considering it is refurbished. My daughter loves it and it is excellent value for money and can not recommend this company enough.
Many Thanks
Mel G

27 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently purchased an Apple MacBook…

I recently purchased an Apple MacBook Pro, item came as described and in excellent condition. I would definitely buy from them again. The whole process of buying and the item being shipped was fantastic.

15 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was a bit apprehensive ordering my…

I was a bit apprehensive ordering my Mac via Woucher but when it arrived,very quickly,I was very impressed and whilst I am still in the set up mode,I continue to be impressed.I would certainly recommend this company.

2 de abril de 2021
Opinión espontánea

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