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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been shopping at Izabel London for a few years now. I have to share that the quality and design of their clothes are amazing. Their customer service is also excellent which makes the whole proc... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Jacket came damaged.I paid for second day delivery, came 3 days after being lost in tranzit. When sent it back for return I have asked they will regund my delivery as they did not do what they said th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

797 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Good value

Lovely dress that fits well and comfortable to wear.

1 de febrero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Beverley, Thank you for your lovely feedback. So glad to hear you are happy with your purchase. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.

Valorada con 5 estrellas sobre 5

great service and delivery.

1 de febrero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Jean, Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.

Valorada con 1 estrellas sobre 5

No refund received

Item received fine. Didn’t fit so returned item. There was acknowledgment of return and refund would be received 5/10 working days 11days on still no refund!
Come on Isabel this is not good

1 de febrero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Carol, Thank you for your review. We are so sorry to hear that you are yet to receive your refund. We have notified our customer service team and they have emailed you regarding this matter. Kindly please check your email and revert back to our team as soon as possible so they can investigate into your pending refund. Many thanks, Kind regards, Izabel Team.

Valorada con 5 estrellas sobre 5

Pleased with purchase

Good product with good delivery

1 de febrero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Darryl, Thank you amending your review. We are pleased to hear you are in receipt of your order and you happy with your purchase. Thank you for shopping with Izabel London. Uf you require any further assistance please do not hesitate to email our customer care team on info@izabel.com. Many thanks. Kind regards, Izabel Team

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery. The coat fits perfectly and is beautiful thank you!

1 de febrero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Valued customer, Thank you for your lovely feedback. So pleased to hear you are happy with our services ans your purchase. Thank you for shopping with us. We hope to receive future orders from you. Many thanks, Kind regards, Izabel Team.

Valorada con 5 estrellas sobre 5

Excellent service and great prices and…

Excellent service and great prices and value for,oney

1 de febrero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Marilyn, Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.

Valorada con 5 estrellas sobre 5

Service was really good

Service was really good, delivery time spot on

1 de febrero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Margaret,

Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.

Valorada con 5 estrellas sobre 5

I love winter collection

5 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Mryam, Thank you for your lovely feedback. So pleased to hear you love our winter collection. Thank you for being an Izabel fan. Kind regards, Izabel team.

Valorada con 5 estrellas sobre 5

Your stuff actually fits me!

Decent prices for unusual clothes that actually flatter my body type (rather than looking really baggy and sack like), which I struggle to find anywhere else on the high street. The fabrics are usually good quality too and feel comfortable. Delivery is quick and easy.

5 de enero de 2020
Opinión espontánea
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Respuesta de Izabel London

Dear Eleanor, Happy New Year! Thank you for your lovely feedback and the 5 stars. We are so glad to hear we are able to cater to your style :). Thank you for being a shopper with Izabel London. Hope to receive future orders from you. Many thanks Izabel Team

Valorada con 5 estrellas sobre 5

The items I have bought so far have…

The items I have bought so far have been really good quality and cheap to buy. The fit is good too. Delivery is fab. Cannot fault you.

4 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Ruthy, Happy New Year! Thank you for the awesome 5 star review. We are so glad to hear you are happy with your purchase and the delivery service. Thank you for shopping with Izabel London. Many thanks Izabel Team

Valorada con 5 estrellas sobre 5

Quick delivery

4 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Caz, Happy New Year! Thank you for the awesome 5 star. Glad to hear you are happy with our delivery service. We look forward to your next order with us :). Many thanks Izabel Team

Valorada con 3 estrellas sobre 5

My order was lost by Hermes and this…

My order was lost by Hermes and this spoilt it but it was quickly sorted and another order was sent out thanks

3 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Lynne, Thank you for your feedback. Apologies to hear your parcel was lost by Hermes. We are glad to hear our team were able to short this incident out quickly. Thank you for being an Izabel Shopper and we apologies for any inconvenienced caused due to the lost parcel. We hope this does not prevent you from shopping with us in the future. Kind regards, Izabel Team.

Valorada con 5 estrellas sobre 5

Lovely collections for izabel

2 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Reema, Happy New Year! Thank you for the awesome 5 star review. Very glad to hear you are like our Izabel collection. We look forward to your next order with us :). Many thanks Izabel Team

Valorada con 5 estrellas sobre 5

Love the brand and clothes

2 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Lorraine, Happy New Year! We love your positive review. Thank you for the awesome 5 star review and shopping with Izabel London :). We hope to receive many more future orders from you. Many thanks Izabel Team

Valorada con 5 estrellas sobre 5

Great service

The ordering was easy, the delivery of my order was so quick. I’m more than happy with my goods too. I ll be ordering more from Isabel.

2 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Miss McDonnell, Happy New Year! We love your positive review. Thank you for the great 5 star feedback and shopping with Izabel London. :). We hope to receive many more future orders from you. Many thanks Izabel Team

Valorada con 5 estrellas sobre 5

Ordered a dress for New Year’s Eve on…

Ordered a dress for New Year’s Eve on the 22nd of December, and received it on the 27th (great service considering the bank holidays). The dress came, fit perfectly (size guide was accurate) and was exactly as seen on the website. Excellent quality of the price. Will shop here again 5 stars.

1 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Paula, Thank you so much for the 5 star review. We are super pleased to hear you are happy with your purchase and our services. Thank you for being an Izabel shopper :). We hope to receive many more future orders from you. Many thanks Izabel Team

Valorada con 5 estrellas sobre 5

Lovely shop that sells flattering affordable clothes

Lovely shop that sells flattering and stylish clothes at an affordable price. Especially for women who are more mature but don’t want to look frumpy or have clothes that are shapeless.

1 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Katherine,

Happy New Year! Thank you so for your lovely feedback. We are so glad to hear we are able to cater to your style :). Thank you for being a shopper with Izabel London. Hope to receive future orders from you. Many thanks Izabel Team

Valorada con 1 estrellas sobre 5

Was very disappointed as the dress was…arrived with security tag. All the hassle with regards to returning it getting refunded

Was very disappointed as the dress was perfect arrived on time but had security tag on. Now in process of returning it back before I get refunded. They cannot not do a straight exchange. This has put me off for reordering the dress.

1 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Harsha, Thank you for your feedback. Apologies to hear you received your item with a security tag. We have spoken to our customer care team and they had advised us that they have been in touch with you regarding this unfortunate incident and is in the process of being resolved. We sincerely apologise for this situation. Our team will have this matter resolved shifty. If you require further assistance please do not hesitate to reply to this message. Kind regards, Izabel Team.

Valorada con 5 estrellas sobre 5

Excellent products

Excellent products, great prices and speedy service and delivery

1 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Debbie, Thank you for your great feedback. We are so please to hear you are happy with your purchases and our services. Thank you for shopping with Izabel London. Wishing you a happy new year. Hope to receive future orders from you. Many thanks Izabel Team

Valorada con 5 estrellas sobre 5

Gorgeous dress!

Wonderfully speedy delivery.
Beautiful dress!...LOTS of lovely compliments made last night.(NYE)
Thankyou x

1 de enero de 2020
Opinión espontánea
Logotipo de Izabel London

Respuesta de Izabel London

Dear Marion, Thank you so much for the 5 star review. We are so glad to hear your are happy with your purchase :). Thank you for leaving a great feedback. Wishing you a happy new year. Hope to receive future orders from you. Many thanks Izabel Team

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