From enquiry to the delivery of goods very good Went to office and they carefully went through all of my requirements and all the products they offer with no pressure, took my rough drawings and th... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Some years ago I purchased panels, trellis, post's and caps and was very impressed with the quality and excellent delivery service. So much so I had no hesitation and was confident the products would... Ver más
La empresa ha respondido
The gates are of a high quality and having the Hinges and door furniture prefitted made all the difference I have shown these to my installer and he recommends them now to his customers.
Easy to deal with, although the payment system when paying over the phone always seems pretty slow and ‘clunky’ for the Jackson’s staff. Nice easy collection and good value shavings which is very much... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros para vallas
- Contratista de cercas
- Vivero
- Tienda de insumos para paisajismo
- Maderera
Sobre Jacksons Fencing
Escrito por la empresa
Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.
Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.
To calculate everything you need for your fence installation, use our handy fence builder tool.
Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.
Premium Fencing & Gates, Made in Britain
Escrito por la empresa
- Designed for life
- Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.
25 Year Guarantee
No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed.
Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.
Información de contacto
Stowting Common, TN25 6BN, Ashford, Reino Unido
- 0800 096 6130
- sales@jacksons-fencing.co.uk
- www.jacksons-fencing.co.uk
4,7
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 76% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Jacksons Fencing
Thank you for your review, we're delighted to hear you're happy with the quality. If there is anything we could have done to make it a five-star experience, please do let us know. Thank you again.
Respuesta de Jacksons Fencing
Thank you for your review. We're delighted to hear that you experienced good teamwork from our team. If there is anything we could have done to make it a five-star experience, please do let us know.
Once again your quality checking is sub standard.
Once again your quality checking is lacking as one panel was scratched in a couple of of slats but as I was cutting one panel short I didn't bother wasting time following my previous experience with your customer service.
In addition, (fortunately the same panel) one of the screws missed the target splitting the slat with a second screw inserted to fix it in place, leaving the spurious screw in place.
17 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your feedback, and we are sorry to hear about the issues you experienced with the panel.
Please accept our apologies for the scratches and for the mistake with the screws. We really appreciate you taking the time to let us know, as it helps us identify where things have gone wrong and improve our processes. We will be looking into this with the team to try to prevent a repeat in future. If you do happen to have any photos of the issues, we would be grateful if you could share them with us. We completely understand that this may no longer be possible, but anything you can provide would help support our investigation.
In relation to the screws, these are typically fired in using a nail or screw gun. It is possible that this was done twice in quick succession by mistake, and either went unnoticed or was not rectified at the time. This is something we will raise directly with the production team.
Thank you again for your honesty. We do take this seriously and will use your feedback to improve.
Kind regards,
Jacksons Fencing
Excellent communications with the…
Excellent communications with the company when I needed help. Great product looks great.
13 de abril de 2026
Respuesta de Jacksons Fencing
Thanks so much for your feedback! We're glad you’re happy with the product and our service.
Good all round service and product.
6 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your five-star review! We’re really pleased you’re happy with both the service and the product.
Respuesta de Jacksons Fencing
Thank you for your great feedback! We’re glad you’re happy with the product and the service.
Well made gate
Was very pleased with wooden side gate and the efficient delivery. Even the handyman fitting gate commented on the sturdiness and asked for Jacksons details to recommend to a neighbour.
6 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your wonderful feedback! We’re so pleased you’re happy with the gate and delivery.
Business and Domestic Customer for 18 Years
It was so easy to order. Customer support was excellent, friendly and helpful. Very good value for money for a good quality product. Delivery to our difficult address was on point, on time and delivered with care by a friendly driver.
13 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your wonderful feedback and for choosing us over the years! We’re delighted to hear you found the ordering process easy and our team helpful.
Everything from ordering to delivery…
Everything from ordering to delivery was excellent
13 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your feedback! We’re delighted you thought everything was excellent.
Why I use Jacksons
I've used Jacksons several times for fencing, pergolas and other items. Their products are far superior to most other suppliers, with high quality timber and a good preservative system. I find their website and their communication excellent, and although delivery times are longer than some others, if you plan ahead it is well worth the extra lead-in time. The only downside is the cost of delivery which makes ordering significant amounts at a time the only cost effective option and not being able to obtain stock from a local supplier.
6 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your five-star review and for choosing us time and again! We’re really pleased you rate our quality and service so highly, and we appreciate your feeback.
Second to none. Quality, service, price.
The quality of these panels are second to none, very very strong. Exceptional compared to anything else on the market, price slightly higher than average but worth every penny and expected with such quality. Was absolutely delighted with them. Isaak was great throughout and also the delivery driver was lovely. Already had 4-5 people stop me to ask where I got my panels from. Couldn’t recommend them enough.
13 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your fantastic feedback! We’re thrilled you’re so happy with the quality and service, and we’ll be sure to pass on your kind words to Isaak and the delivery team.
Good quality product
5 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your five-star review!
Respuesta de Jacksons Fencing
Thank you for your kind feedback, we’re really pleased to hear you’re happy with the quality and finish of the product.
We’re sorry to hear the delivery experience wasn’t ideal. This is not something we typically hear about our delivery service, so we’ll certainly look into this further, particularly to ensure the driver is supported appropriately and that loads are manageable and delivered safely.
Your comments are appreciated and will help us review our process to maintain the level of service we aim to provide.
Thanks again for taking the time to share your feedback.
Helpful staff when ordering
Helpful staff when ordering. Very helpful delivery driver
Bit pricey but quality product
10 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your five-star review! We’re so pleased to hear you're happy with the quality of the product and that our team and delivery driver were helpful throughout.
Quality products
Quality products, well packaged and delivered with no damage which is rare these days
9 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your fantastic feedback! It’s wonderful to know this stood out to you. We really appreciate your support.
Respuesta de Jacksons Fencing
Thank you for your feedback! We're so pleased to hear you’re happy with the excellent quality of our product.
Good delivery service.
30 de marzo de 2026
Respuesta de Jacksons Fencing
Thank you for your five-star review.
Superb quality and knowledge
Superb quality and knowledge, can't go wrong with Jackson's fencing.
8 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for the great feedback! We’re delighted to hear you’re happy with both the quality and service, we really appreciate your recommendation.
Delivery of 3.66m lawn edging boards.
Received a call from delivery driver, saying his lorry was too long to turn into the village. I suggested a different turning and walked to meet him. That turning was also too tight and he was already loading the boards onto his forklift. He successfully delivered the boards with the forklift and was very helpful.
14 de abril de 2026
Respuesta de Jacksons Fencing
Thank you for your wonderful feedback! We’re pleased our driver was able to make the delivery work and provide helpful service. We really appreciate your support.
The keen gardener
I was delighted to find that you would deliver to Derbyshire as I know from experience what a quality product you provide. Also surprised at how competitive the price was with such a long guarantee.
The fencing looks great.
31 de marzo de 2026
Respuesta de Jacksons Fencing
Thank you for your lovely feedback! We’re delighted you chose Jacksons Fencing again and that you’re pleased with both the quality and value of the fencing.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.