Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The engineer arrived as expected. He was polite, quiet, but informative and answered my questions honestly. When finished, he commented on the good condition of my boiler. When asked, he explained the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your colleague was polite and professional when I asked him questions. It took him only around 45 minutes to complete the service. He was happy with the work he had done and spoke enthusiastically ab... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Honestly an absolute joke of company, they renovated most of South Ayrshire,, we complained to housing and frew,, the state they left our house in after 2.5 years we still finding the damage they have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The gentleman that done the service on boiler was very able to complete the task no problem & i was kept informed of the pm apointment by text which was always a good idea

La empresa ha respondido

Información sobre la empresa


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 26% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Annual gas maintenance

The engineer arrived as expected. He was polite, quiet, but informative and answered my questions honestly. When finished, he commented on the good condition of my boiler. When asked, he explained the work required to fit a heat pump.

20 de abril de 2026
Opinión espontánea
Logotipo de Jamesfrew

Respuesta de Jamesfrew

Thank you William, for your 5-star review.

Valorada con 5 estrellas sobre 5

Positive feedback

Good all round professional job with no complaints whatsoever.

Thank you

20 de abril de 2026
Opinión espontánea
Logotipo de Jamesfrew

Respuesta de Jamesfrew

Thank you Richard, for your 5-star review.

Valorada con 5 estrellas sobre 5

Another positive experience.

Engineer was very pleasant and carried out his task politely, speedily and efficiently.
The first rate experience I have always enjoyed in my dealings with this business.

20 de abril de 2026
Opinión espontánea
Logotipo de Jamesfrew

Respuesta de Jamesfrew

Thank you William, for your 5-star review.

Valorada con 4 estrellas sobre 5

Service was great

Service was great, staff very friendly, customer service very obliging

20 de abril de 2026
Opinión espontánea
Logotipo de Jamesfrew

Respuesta de Jamesfrew

Thank you Ms Barnardt, for your positive review.

Valorada con 5 estrellas sobre 5

First class service

Highly recommend James Frew. Always accommodating when arranging an appointment and engineers are always friendly and efficient. First class service.

20 de abril de 2026
Opinión espontánea
Logotipo de Jamesfrew

Respuesta de Jamesfrew

Thank you Miss Cormack, for your 5-star review.

Valorada con 5 estrellas sobre 5

The gentleman that done the service

The gentleman that done the service on boiler was very able to complete the task no problem & i was kept informed of the pm apointment by text
which was always a good idea

20 de abril de 2026
Opinión espontánea
Logotipo de Jamesfrew

Respuesta de Jamesfrew

Thank you J R, for your 5-star review.

Valorada con 1 estrellas sobre 5

After 11 weeks installing 4 radiators I…

After 11 weeks installing 4 radiators I am still waiting for 1 to be fixed it has been a nightmare the tin lid was on Thursday when a workman arrived as 1 radiator was leaking and removed the radiator and did not cap the fitting and left saying that he would not refit it as he would have to get a joiner to put a piece of wood behind where the radiator was to be installed as he did not cap the radiator there was water everywhere and I phoned but was cut off as it was after 5 pm so I had a go on the website to report the problem which gave me the same phone number that cuts you off I then when back on the website again and demanded that someone come out right away as my porch was flooded I received a phone call this time to say that a engineer would be with me shortly which he was and he capped the radiator but after he left there was still water coming from the radiator so I had to stay up all night to keep emptying the container when I phoned and spoke to the manager he assured me that Martin the engineer would be there to fix the problem which he did after the other 3 could not so I would certainly not recommend this Company for installing radiators

17 de abril de 2026
Opinión espontánea
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Respuesta de Jamesfrew

Please call our office on 01294 468113 to resolve this issue. Warm Regards

Valorada con 5 estrellas sobre 5

High quality customer service was delivered.

High quality customer service was provided on the day. Callum the staff member provided excellent friendly, informative and respectful service and carried out his duties quickly and effectively.
I have always had the highest quality service throughout my contract with Frew Services and would recommend them to family and friends.

17 de abril de 2026
Opinión espontánea
Logotipo de Jamesfrew

Respuesta de Jamesfrew

Thank you Irene, for your 5-star review.

Valorada con 5 estrellas sobre 5

Great service

Great service, very professional, friendly and skilled thank you

15 de abril de 2026
Opinión espontánea
Logotipo de Jamesfrew

Respuesta de Jamesfrew

Thank you Zoheb, for your 5-star review.

La experiencia Trustpilot

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