Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that... Ver más
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Localización
Cambiar localizaciónWellington Road, West Tullos, AB12 3EW Aberdeen, Altens, GB
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Consulta las opiniones de los clientes
Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience... Ver más
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I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with... Ver más
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We always get great help & service from John Clark. SMS & updates on what's happening with the vehicle & sound advice too. We foolishly had a Bosch turbo replaced at the Bosch centre - which wasn't... Ver más
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Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de motocicletas
- Estación de inspección de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Escrito por la empresa
Located on Wellington Road in West Tullos we are just a ten-minute drive from Aberdeen city centre and very close to the A90, making us easily accessible from anywhere in the east of Scotland. With state-of-the-art facilities at our dealership and service centre, bringing your BMW motorcycle to us will mean you can take advantage of our MOT testing service, pre-season checks, body repairs and maintenance work, as well as new tyre fittings. All of our expert technicians have been directly approved by BMW and we only used approved BMW parts, so you know that your motorcycle will be getting exactly what it needs. Come and visit us today to and our friendly staff will be on hand to help you. Alternatively, give us a call or submit an online enquiry form and we will get back to you with a quote as soon as we can. We look forward to seeing you soon.
John Clark Motor Group
Escrito por la empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Información de contacto
Wellington Road, West Tullos, AB12 3EW, Aberdeen, Altens, Reino Unido
- 01224 335 577
4,0
Muy bueno
166 opiniones
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Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very helpful.
27 de marzo de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Dennis,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
BMW X1 - Excellent customer service
From booking of service appointment through online check-in, service personnel were very professional and helpful. Online process easy to follow. I had a couple of issues with the car that were added to the service list and required the car service date to be pulled forward by a week, This was accommodated without any delay. The costs for the repair were communicated to me for approval, prior to work commencing. Car service was completed, car cleaned and car released to me at the time advised. New service plan activated after discussion with JC rep. Very smooth operation, timings were accurate so I didn't have to waste time waiting at any stage the process. Overall excellent customer service.
19 de marzo de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Greg,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Fantastic service
Fantastic service , Nick made the whole process so easy. He was welcoming and no pressure at all . Highly recommend
19 de marzo de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Rachel,
Many thanks for your review and feedback, which I will ensure is passed on to Nick and the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Bike Service & MOT
Received a call asking if my bike could be serviced and MOT'd a day earlier than planned. No issues from my side so the bike got picked up with the courtesy van and dropped off again the same day. Good communication and friendly staff.
14 de marzo de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Colin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Warranty repairs
Initially they told me there was nothing wrong with the car which later proved to be wrong, after discussing the issues a few times over the phone / email and finally they acknowledged there was faults with the car and that they would assign the job to one of their master technicians and touch they seemed to have rectified the problems now, time will tell but overall they do quite a good job on the service desk regarding communication with you considering how busy they normally are.
29 de febrero de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Hi Gary,
Thank you for taking the time to send in a review - I am sorry to hear that your warranty repair wasn't as seamless as it could have been, unfortunately it looks like you may have selected the wrong dealership. Your review has come through to BMW Motorrad Aberdeen and we only deal with Motorbikes - as your feedback mentions a car - I think you might have dealt with the BMW Aberdeen team? Is there any way for you to change the location on your review so that the correct team see your feedback?
Many thanks,
Kate
My motorcycle was in for a recall…
My motorcycle was in for a recall issue, ( nothing Major ) it was all done within 90 minutes or so, had a lovely latte whilst I waited for for my motorcycle and before i knew it I was getting the key handed back to me telling me that the job had been done.
6 de marzo de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Afternoon Wayne,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Stick with JCMG instead of 3rd party garage
We always get great help & service from John Clark.
SMS & updates on what's happening with the vehicle & sound advice too.
We foolishly had a Bosch turbo replaced at the Bosch centre - which wasn't installed properly, but John Clark fixed the issue.
22 de febrero de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Afternoon Bruce,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Service with ease!
Managed to fit me in for a service with 24 hours notice, slick way of dropping off car now. Lots of good communication throughout the process of servicing my car and when it was ready to pick up.
1 de marzo de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Friendly service and vehicle completed…
Friendly service and vehicle completed ahead of schedule
21 de febrero de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Greig,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Car went in for a recall
Car went in for a recall, all work was done as expected and on time. Technician carried out and vedioed a car health check, which I found very helpful in understanding the condtion of the car.
5 de febrero de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Mark,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Great place to buy my next car.
Great experience from start to finish even the staff were great couldn't fault anything keep up the good work.
3 de febrero de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning George,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
John Clark Motorad Aberdeen unparalleled service
John Clark Motorad Aberdeen, always go above and beyond.
My bike had a recall and they came and collected my bike, did the job and delivered it back to me the following day. Superb!
7 de febrero de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Jason,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Service as usual
5 de febrero de 2024
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Stephen,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
The guys were great
The guys were great. Knew what I wanted and kept me updated throughout the process.
4th bike I've bought there and I'll be back for my 5th.
30 de diciembre de 2023
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Ally,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
HiR18B
Hi, nice professional service, the seller is always very helpful and can answer any questions about motorcycles. This is my 3rd motorcycle purchased in this garage.
7 de febrero de 2024
Opinión espontánea
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Called a couple of times to book a…
Called a couple of times to book a service with collection for my bike and left a message for a call back but didn't get a call back. Then booked online and call back was fairly prompt.
15 de enero de 2024
Poor communication and had to leave my…
Poor communication and had to leave my car in the garage for 5 days in total to get a sensor fitted not impressed at all.
21 de diciembre de 2023
Respuesta de John Clark Motor Group - BMW Motorrad Aberdeen
Hi Mr Ritchie,
Thank you for taking the time to provide us with feedback, unfortunately your review has come through to BMW Motorrad Aberdeen who deal solely with bikes. As you have referenced a car, we were wondering if there is an option at your end to update the location of the garage you did visit so that your review goes through to the correct team to look into?
Kind regards,
Kate
John Clark Motor Group
Bmw Recall
For me, this is very professional service. Twice my car was fine, everything was fine. The contact with me and the car report were perfect
19 de diciembre de 2023
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