John Clark Dundee has been our default dealer for the past 15 years. Service and courtesy has been flawless, and it has been a pleasure to deal with all the staff. Any concerns, no matter how slight... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónKings Cross Road, Dundee, DD2 3PT Dundee, Scotland, GB
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Consulta las opiniones de los clientes
Recently visited John Clark, Kings Cross Rd Dundee. Was helped by Robbie from parts who went above and beyond to help us when we had trouble with a charging point. He sourced the part which was de... Ver más
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Recently purchased an R1250RS from here. Ryan westwater provided a very good service, answering all my questions, quite a few, providing a walk around video and put my mind at ease about making the pu... Ver más
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Been a customer since 2015 ,when I bought my first BMW S1000rr, and now on my second S1000r, always been treated well including all servicing too. Topped off recently with an invitation to take part... Ver más
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Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de motocicletas
- Estación de inspección de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Escrito por la empresa
John Clark Tayside is an Authorised BMW Motorrad Dealer, offering a wide range of high-quality new and used bikes as well as a range of maintenance services to keep your BMW bike in pristine condition. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the surrounding area because of our close proximity to the A9 and M90. You can come and visit our showroom today to get a closer look and feel for the full range of BMW bikes. Our BMW motorbike experts will be on hand to talk you through our current stock and can book you in for a test ride today. The BMW Approved Service Centre we have on site will be available to you throughout your ownership and we guarantee to only use approved BMW parts should we need to replace anything on your bike. To find out more information and ask any questions, come and visit us today at our showroom. We look forward to welcoming you soon.
John Clark Motor Group
Escrito por la empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Información de contacto
Kings Cross Road, Dundee, DD2 3PT, Dundee, Scotland, Reino Unido
- 01382 815 993
4,1
Muy bueno
232 opiniones
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Well looked after from check-in until…
Well looked after from check-in until car was ready.
16 de noviembre de 2022
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Great service.
11 de noviembre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good afternoon,
Many thanks for your review and feedback which is very much appreciated and will be passed on to our team.
Kindest regards,
Julie
Thank you Lee.
12 de noviembre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good afternoon,
Many thanks for your review and feedback which is very much appreciated and will be passed on to our team.
Kindest regards,
Julie
First class service
10 de noviembre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good morning,
Many thanks for your review and feedback which, is very much appreciated and I will ensure this is passed on to our team.
Kind regards,
Julie
Professional Claim Process and repair
Service Department advisor managed my accident damage claim quickly and arranged a speedy repair once my insurance company had approved the claim
9 de septiembre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good morning,
Thank you for taking the time to leave us a review, I will be sure to pass this onto the team.
Kind regards,
Linsey
Difficult to make contact
Car pick up service and standard or workmanship all very good.
Extremely hard to make contact with Service team. Car was collected on a Monday morning and I tried calling on Tuesday for an update. Had to call over 5 times throughout the day before phone was answered (and I let it ring for a very long time each time). Finally got through to a lady who said she would get an update for me - didn't happen.
Same on Wednesday. Over 5 long unanswered calls. Tried general number for Tayside and they transferred me to a line that wasn't answered. When I finally got through at 1530 on the Wednesday I was told "oh your car is ready now".
It is poor that phones are never answered, but also poor that when a car is in for a Warranty repair that I was given no indication of how long car would be in, or a proactive update after having the car in for a day to let me know when you might expect it to be finished.
26 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good morning,
Thank you for taking the time to leave us a review. I have passed your comments onto our management team to review asap for you.
Kind regards,
Linsey
1st class service
no problems car going really well now what else can i say. Would like a newer model but undecided which fuel system to take
1 de noviembre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good morning,
Thank you for taking the time to leave us a review. I will be sure to pass your feedback onto our team.
Kind regards,
Linsey
Excellent service
Excellent service. Friendly and efficient snd kept me informed.
1 de noviembre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good morning,
Thank you for taking the time to leave us a review. I will be sure to pass your feedback onto our team.
Kind regards,
Linsey
Made very welcome and they are very…
Made very welcome and they are very helpful. My car was also in great condition when i picked it up.
18 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good afternoon,
Thank you very much for taking the time to leave us a review, it is greatly appreciated. I will pass your comments onto our management team.
Kind regards,
Linsey
Communication very poor
Communication very poor, almost non existent even after numerous phone calls and email requests after initial discussions about follow up warranty work.
I seriously doubt i will return to use this branch again
15 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good morning Mr Coull,
Many thanks for your review and feedback which I will of course pass on to out team.
Kind regards,
Julie
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.
Kind regards,
Linsey
Work completed as agreed with the…
Work completed as agreed with the agreed time scale
25 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Mr De Vos,
Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.
Kind regards,
Linsey
Great service all round.
20 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good Morning Mr McCue,
Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.
Kind regards,
Linsey
Went in for a recall egr.
Went in for a recall egr.. no warning lights on dash . Had car 4 years with no problems . Miraculously they had car for five hours and car comes back with an EML on saying it needs DPF replaced. It might be a one in a million coincidence but very doubtful. Phoned to ask for an explanation but they are not in the slightest interested. Wish I'd never put the car in for the recall now.
25 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good morning,
Many thanks for your review and feedback which is appreciated and I will ensure to pass this on to our team.
Kindest regards,
Julie
The whole experience was painless apart…
The whole experience was painless apart from the lack of a courtesy car.
That said, you did good!
21 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.
Kind regards,
Linsey
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.
Kind regards,
Linsey
Continually Disappointed
JC Dundee. Communication is appalling. Almost no updates without prompting. Professionalism is lacking compared to other BMW dealers. Sadly but really do not rate this branch. Still waiting for deposit. Still waiting for call re touch up pen. Same old, no communication. Last time I was in I heard 4 separate apologies to 4 separate customers. Sorry but there it is.
18 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good afternoon,
Many thanks for your Review and feedback which, is appreciated and I will ensure to pass this on to out team.
Kindest regards,
Julie
Everything carried out as required
17 de octubre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.
Kind regards,
Linsey
New bike purchase from John Clark Tayside
Good communication from dealer with regards to order progress. This is my 2nd new bike purchase from John Clark and have found them to be professional at all times.
29 de septiembre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.
Kind regards,
Linsey
Very professional and welcoming
Very professional and welcoming. Would highly recommend for buying or servicing your vehicle.
1 de septiembre de 2022
Respuesta de John Clark Motor Group - BMW Motorrad Tayside
Many thanks for your review and feedback which is always appreciated.
Please be assured I will pass this on to the team.
Kind regards,
Julie
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