Staff professional and helpful. Service and timing belt completed on time and communication good. `I felt they lacked some knowledge around the VW California - after being notified that a roof fault... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónGlasgow Road 107, Clarkie's Campers, EH12 8LH Edinburgh, Scotland, GB
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Consulta las opiniones de los clientes
Chip shortages and Ukraine conflict led to an extended delivery time … VW themselves were terrible at providing updates but John Clark kept us informed and remained friendly but professional. Deliver... Ver más
La empresa ha respondido
Great all round experience
Excellent service from Michael Deane was very polite and friendly organised the vehicle to come 170 miles to Cleveland will definitely recommend them to anyone Andy
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de motocicletas
- Estación de inspección de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Escrito por la empresa
At Clarkie's Campers in Aberdeen and Edinburgh, our VW California vans offer excellent comfort & space. Book your camper holiday with us, and we'll have everything ready when you come to collect it. We'll chat through the stuff you need to know and answer any questions. Then you're off – let the good times roll! Our Edinburgh rental office is based around 25 minutes from Edinburgh Airport. We also offer a free collect and drop off service to and from the Airport.
John Clark Motor Group
Escrito por la empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Información de contacto
Glasgow Road 107, Clarkie's Campers, EH12 8LH, Edinburgh, Scotland, Reino Unido
- 0131 473 9300
3,9
Muy bueno
6 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Staff professional and helpful.
Staff professional and helpful.
Service and timing belt completed on time and communication good.
`I felt they lacked some knowledge around the VW California - after being notified that a roof fault was at least £1600 to repair, which `I am currently considering, they were unable to turn off the warning alarms - which I` resolved with a 5 minute internet search after returning home.Also a squeaking drivers door due to a lack of grease was not resolved during a major service and I had to stop at Halfords to buy grease on the way home!
27 de abril de 2023
Respuesta de John Clark Motor Group - Clarkies Campers Edinburgh
Good Morning,
Thank you for taking the time to leave us a review.
I'm sorry to hear of your recent experience. Could I please ask you to email me with the details of which site you visited and your contact details. I will then pass this onto the relevant management team to review. My email address is: linsey.mackie@john-clark.co.uk
Many Thanks,
Linsey
Delayed Delivery Handled Well
Chip shortages and Ukraine conflict led to an extended delivery time … VW themselves were terrible at providing updates but John Clark kept us informed and remained friendly but professional. Delivery and handover were excellent.
23 de enero de 2023
Respuesta de John Clark Motor Group - Clarkies Campers Edinburgh
Good Afternoon Chris,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great service
Excellent service from Michael Deane was very polite and friendly organised the vehicle to come 170 miles to Cleveland will definitely recommend them to anyone Andy
9 de septiembre de 2022
Opinión espontánea
Absolute awful service
Absolute awful service, put deposits down in 2019 for 2 vehicles, was told they were ordered but delayed due to covid which I fully understood, only then to be told the vehicles had never been ordered. 3 years down the line still no vehicles, avoid at all costs
30 de abril de 2022
Opinión espontánea
Respuesta de John Clark Motor Group - Clarkies Campers Edinburgh
Good afternoon,
Thank you for your Review and feedback which is important to our business. If I could as you to email me directly with the name of the dealership I will ensure this is passed to their Head of Business and Franchise Director. My email is: julie.jamieson@john-clark.co.uk.
Kind regards.
Julie
Good service and attention to detail
Good service and attention to detail. Volvo car as expected is amazing.
21 de enero de 2021
Respuesta de John Clark Motor Group - Clarkies Campers Edinburgh
Dear Andrew, Thanks for posting a 5 star review, we appreciate your feedback. Kind Regards, Tom
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