John Clark Motor Group - John Clark Škoda Dundee Opiniones 

210
•
TrustScore: 4.5 sobre 5

4,3

11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!

Valorada con 5 estrellas sobre 5

Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario de motocicletas
  5. Estación de inspección de automóviles
  6. Mantenimiento y reparación de automóviles
  7. Servicio de automóvil

Escrito por la empresa

John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.

John Clark Motor Group

Escrito por la empresa

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Información de contacto

  • 11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, Reino Unido

  • 01382 619200

4,3

Excelente

TrustScore: 4.5 sobre 5

210 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(210)

1989 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Eric was more than helpful

Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!

25 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well-trained staff

Andrew Stewart was polite and professional throughout the whole process of choosing and purchasing a VW Approved Polo for my wife.

12 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Decent price but poor customer service

Unfortunately my experience was a combination of an unfortunate error compounded by a lack of caring.
Once I purchased my car, it took three weeks to turn around to having it ready to drive away. On the day I was due to collect the car, I drove from Edinburgh to Dundee, then waited 20 mins to be seen by staff , then to be told the car was not ready, so it was a wasted trip/time/petrol etc. It then took another two days for the car to be ready, resulting in additional insurance to purchase (which was never refunded, although this was offered). There wasn’t really any effort to make up for the mess up , no goodwill gesture etc.
On the plus side, the car is what I wanted and the price was decent.

26 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Got a new Škoda from them mileage seems…

Got a new Škoda from them mileage seems to be wrong tryed phoning them various unhelpful comments phone Škoda uk car now going somewhere else

18 de septiembre de 2026
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Hi David, sorry to see your 1 star review. I can see you made contact but have not booked in to discuss your cars mileage going up too quickly? If you would like us to check this then please get back in touch to make a booking. Happy to help the odometer functionality for you.

Valorada con 5 estrellas sobre 5

Buying a Karoq

Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After the test drive it was plain sailing. We never felt under pressure and Lewis gave us time to make our decision. Thanks to all at John Clark Dundee.

7 de septiembre de 2026
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Hi David, thanks for your 5 star review - much appreciated. I'm glad you had a great experience with Lewis - enjoy your new Karoq - you know where we are if you need anything!

Valorada con 1 estrellas sobre 5

2 hour 45 min round trip to view a car…

2 hour 45 min round trip to view a car which had been in “excellent condition” as per walk round video on the 17th August 2026. Car had several noticeable chips on several different parts, around 10 separate chips all over the bonnet on the 18th August. Total waste of time wouldn’t recommend this dealer for used cars. Was told they could potentially be touched up but with the amount of chips the bonnet would require a respray which they were not willing to do.

18 de agosto de 2026
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

We are truly sorry to hear about your disappointing experience and the wasted journey. We understand your frustration regarding the condition of the car not matching your expectations from the video. We are reviewing our inspection processes to ensure the accuracy of our vehicle descriptions. We appreciate you bringing this to our attention.

Valorada con 5 estrellas sobre 5

Bought my new car from John Clark in…

Bought my new car from John Clark in Dundee. I dealt with Kirk and Kaide who were both very attentive and reachable when I had any queries. Everything went to plan with no problems whatsoever.

30 de junio de 2026
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Thank you for the 5-star review. Its great to hear that both Kirk & Kaide communicated well and were attentive to your queries. I hope you continue to enjoy the car, if you have any other queries in the future, we`d be delighted to help out in any way we can.

Thanks again
Tom

Valorada con 1 estrellas sobre 5

John Clark Skoda Dundee

John Clark Skoda Dundee, what can i say about this place, AVOID, AVOID, AVOID!! If i could give zero stars i would. Travelled all the way down from Aberdeen to look at a car, put a deposit down which is more than what was required, exact words were if we were serious enough to buy the car then a larger amount of deposit was required, which we didn't hesitate and put down, only for them to go and sell the car to someone else!!!! When we phoned to tell them when we were coming to collect the car, they then told us that there was a major fault that developed with the car and it was going to auction and it wouldn’t be fair to sell us the car.
On further investigation, the said car has been road taxed, MOT’d and has had a new V5 issued against the car, question is, why would the garage mot the car before going to auction and more so how did it even pass its MOT with a major fault!!! Road tax, only the new owner can do this NOT the garage, so clearly the car has been sold on to someone else, and all this days after we put a deposit down.
Have tried to reclaim my deposit which they say is 100% refundable!! Well this seems to be a lie also, as I've provided the card details that was used to put a deposit down, only for them to now completely blank me with no response!!!
Now going to have to seek legal advice.
Absolutely disgraceful.

5 de julio de 2026
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

We are truly sorry to hear about your experience and the significant frustration this situation has caused. We understand how disappointing it must be to travel a long distance, place a deposit on a vehicle, and then encounter such issues. We are concerned to learn about the discrepancies regarding the car's status and the difficulties you've faced in reclaiming your deposit. Please be assured that we are taking your feedback very seriously and are actively investigating the details of your case to understand what went wrong - if you would like me to investigate please email in to john.fallon@john-clark.co.uk. We appreciate you bringing this to our attention.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service

17 de abril de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Thank you for the fantastic 5-star review, Moira! We're delighted to hear you received great customer service from the team at John Clark Holdings.

We really appreciate you taking the time to share your feedback and hope to see you again in the future!

Lesley

Valorada con 5 estrellas sobre 5

David Anderson was very helpful and…

David Anderson was very helpful and very friendly.

14 de abril de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

Great service from start to finish.

Great service from start to finish.

1 de abril de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, big thank you to Jenna, car is great!

27 de marzo de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jenna and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

Service was good

Service was good, Rachael was a great help throughout

18 de marzo de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Rachael and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

Used car purchase

Good communication and efficient paperwork process for buying the exact second hand car we wanted. John worked with us to arrange a convenient and straightforward hand over of the car, as well as the part exchange of our old car. Very pleased with the service and the car!

21 de marzo de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to John and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

Good communication and friendly staff

Good communication and friendly staff

14 de marzo de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

15 de marzo de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

Fabulous service from start to finish

Fabulous service from start to finish. I spent most of the time dealing with the used sales department over the phone due to my location, all of the guys were super helpful and provided me with answers very efficiently, nothing was a hassle. I collected my car on Saturday, Ross & Russell made the handover a very pleasant experience. I’d genuinely have no issue recommending this Branch in the future. Thank you again

7 de marzo de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Ross, Russell and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

Outstanding service from your salesman

Outstanding service from your salesman, Steven Rodger. Our new Skoda Karoq was prepared perfectly and is a joy to drive.
Steven was very informative and took account of all our requirements.
The handover was well targeted to our understanding and needs. Steven was patient and happy to repeat any information we were unsure of.

8 de marzo de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Steven and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 5 estrellas sobre 5

First time customer of John Clark Skoda, impressed by how professional the service was.

First time customer of John Clark Skoda and my first new Skoda. The experience was very smooth and professional, with the sales person able to answer all of our questions about the vehicle, arranged a very low stress test drive and put together a good deal to get us the car that we decided on.

Handover of the new Skoda and taking my existing car in part exchange was another smooth and pleasant transaction and we drove away happy.

6 de marzo de 2026
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Skoda.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Valorada con 1 estrellas sobre 5

Don’t buy a car if you want after sales

We bought our car through John Clark, it was very long winded for a car in stock, it took two or three weeks of chasing people for even a delivery date. Since we got the car they haven’t forwarded any warranty details or the boot badges we were promised, no one replies now we’ve bought the car which I find terrible customer service for a supposedly large main dealer.

17 de diciembre de 2025
Logotipo de John Clark Motor Group - John Clark Škoda Dundee

Respuesta de John Clark Motor Group - John Clark Škoda Dundee

We are truly sorry to hear about the difficulties you experienced with your car purchase and the subsequent lack of follow-up regarding your warranty details and boot badges. We understand your frustration with the delayed communication and unfulfilled promises. We are taking your feedback seriously and will investigate these issues to improve our service. Please feel free to contact me on john.fallon@john-clark.co.uk to discuss.

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