John Clark Motor Group - John Clark Alpine Opiniones 

25
•
TrustScore: 4 sobre 5

4,1

Abbotswell Road, AB12 3AD Aberdeen, Scotland, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were made very welcome and the Sales Executive, Allan Bell, was very knowledgeable and put us at ease from when we arrived. He arranged a test drive for the vehicle we were interested in. We were v... Ver más

Valorada con 5 estrellas sobre 5

Courteous and professional from start to finish. No hiccups or hassles just bish bash bosh and it was done. Engaging and polite staff with excellent communication skills. Thank you for a stress free p... Ver más

Valorada con 5 estrellas sobre 5

Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperw... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding . Mark and the Aberdeen Service Depart... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario de motocicletas
  5. Estación de inspección de automóviles
  6. Mantenimiento y reparación de automóviles
  7. Servicio de automóvil

Escrito por la empresa

John Clark Motor Group is an award winning dealer group based in Scotland. We represent Alpine, Audi, BMW, CUPRA, MINI, BMW Motorrad, MG, Jaguar, Land Rover, Nissan, SEAT, ŠKODA, Volvo, Volkswagen and Commercial vehicles. We have dealerships in Aberdeen, Dundee, Edinburgh, Elgin, Dunfermline, Kirkcaldy & Perth, John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees. We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.

John Clark Motor Group

Escrito por la empresa

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Información de contacto

  • Abbotswell Road, AB12 3AD, Aberdeen, Scotland, Reino Unido

4,1

Muy bueno

TrustScore: 4 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(25)

1989 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We were made very welcome and the Sales…

We were made very welcome and the Sales Executive, Allan Bell, was very knowledgeable and put us at ease from when we arrived. He arranged a test drive for the vehicle we were interested in. We were very happy and purchased the car. Excellent service.

9 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Enquired about an Alpine

Enquired about an Alpine. Got a generic cut and paste email from Alexander Pritchard. Spent 20 minutes replying with details of my part exchange so i could get a valuation and he didn’t even bother to reply. This was on Friday. Its now Tuesday evening and i bought a car from their competitors this afternoon. Poorly run or poorly staffed company.

17 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Courteous and professional from start…

Courteous and professional from start to finish. No hiccups or hassles just bish bash bosh and it was done. Engaging and polite staff with excellent communication skills. Thank you for a stress free process….. Cheers Hamish.

9 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Market Leading Service

We were a little apprehensive about making a long-distance purchase for a new car; however, after our local Alpine dealer were unable to help us, we contacted John Clark. Where we were looked after by Allan Bell, who was so professional & pleasant to deal with, we concluded a deal within hours and from that initial call to the after delivery follow up, the service has been exemplary. Consequently, I would have no hesitation in recommending Allan and John Clark, the location doesn't matter, it's the quality of service does, and we got the very best - thanks Allan.

25 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Aberdeen Alpine on the button.

Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding .
Mark and the Aberdeen Service Department were also great in a pre delivery check over of the car and a separate check for a possible electronic gremlin.
Could not wish for more…

31 de diciembre de 2025
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning, Brian.

Thanks for taking the time to leave such a fantastic review. We’re delighted to hear you were so pleased with the warranty repair and partial respray of your Alpine A110 Légende, and that the results from Grant and the team at the Aberdeen Bodyshop were outstanding.

It is also great to know Mark and the service team provided excellent support with the pre-delivery check and investigating the electronic issue. We really appreciate your kind feedback and we’ll be sure to pass your comments on to everyone involved. Thank you again for your support.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperwork done, lovely touch with chocolates & champagne.
It was a 600 mile trip for us to collect the car but definitely worth it.

7 de octubre de 2025
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Afternoon, Brian.

Thank you for your review of John Clark Alpine. We’re thrilled to hear that Lewis Thompson provided such great customer service and made your Alpine purchase a refreshing and straightforward experience. It’s fantastic to know everything was ready for you on arrival and that the chocolates and champagne added a special touch to the occasion.

Travelling 600 miles is no small journey, so we’re delighted it was well worth it. We’ll be sure to share your kind words with Lewis and the team. We truly appreciate your feedback and look forward to welcoming you back to John Clark Alpine in the future.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

First Class Customer Service.

Went to showroom on Tuesday to collect car for daughter.Did not bring correct paperwork to complete purchase and found I had in fact lost driving licence.The Sales Person, Allan Bell then went to great lengths to complete the process involving considerable extra work for him.We left with the car and considerable appreciation of his efforts.

18 de marzo de 2025
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Allan and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Valorada con 5 estrellas sobre 5

I just purchased my new car from…

I just purchased my new car from Aberdeen Renault and I cannot fault the quality of service that I received. Stuart was brilliant, there was no hard sell which I really hate.
He made the whole experience very pleasant with no stress as he talked me through the whole process which gave me peace of mind. He was extremely knowledgeable about all the models available which made choosing my car a lot easier.
I was kept up to date by calls and emails so always knew exactly what was happening, great customer service.
I really had a seamless sales experience and Stuart could not have been more helpful.
Thank you.

22 de enero de 2025
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning,

Thank you for sharing your fantastic experience! We’re thrilled to hear that Stuart provided you with such exceptional service at Renault Aberdeen . It’s wonderful to know that his knowledgeable, no-pressure approach made the process stress-free and pleasant for you. Keeping you updated throughout your journey is something we take pride in, and we’re so pleased you found it helpful. Enjoy your new car, and if you need any further assistance, we’re always here to help!

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Would like to thank Josh at John Clark…

Would like to thank Josh at John Clark motor group
(Nissan Aberdeen) he was very helpful and professional when dealing with myself in the purchase of my vehicle
The car is in excellent condition and the delivery to Bristol was painless would highly recommend this dealership

6 de diciembre de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Afternoon, Keith.

Many thanks for your review and feedback, which I will ensure is passed on to Josh and the management team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Sales staff are very friendly and…

Sales staff are very friendly and really helpful. I would recommend them to anyone wanting to buy a car

23 de noviembre de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning, Wendy.

Thank you for your lovely feedback! We're thrilled to hear that our sales staff at Alpine Aberdeen provided such friendly and helpful service. Your recommendation means a great deal to us, and we’re here to assist you anytime. Please don’t hesitate to reach out if there’s anything we can do for you in the future!

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Exceptional service

In a world where you get told, through a sucking in of air... I give you the exception...John Clark Alpine. Rocked up today in my car, no appointment nor booking. Met Stuart in the car park about to do a handover. . "How can I help". New number plates need fixing please. Stuart asks me to take a seat. Minutes later and some Alpine chat, job done. Thank you. A rare breed of customer service.

23 de octubre de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Afternoon, Andrew.

Thank you for your amazing review of Stuart and Alpine Centre Aberdeen! We're thrilled that he was able to provide such excellent service, even without an appointment. It's our goal to provide exceptional customer service, and we're delighted to hear that Stuart was able to deliver on that promise.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Representative dealt with me in a very…

Representative dealt with me in a very good fashion

1 de agosto de 2024
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning, Stan

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 4 estrellas sobre 5

Only problem I had was that I should of left and came back

Only problem I had was that I took a sit and wait service appointment as the lady said it would take just over one hour and I sat there far three hours , but I had a couple of coffees which was Nice and the staff were sound..

16 de julio de 2024
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning Richard,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Valorada con 5 estrellas sobre 5

Excellent service

Was good they even cleaned her

26 de julio de 2024
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning Angela,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Valorada con 5 estrellas sobre 5

Nice and friendly staff made us feel…

Nice and friendly staff made us feel most welcome

28 de junio de 2024
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning Kevin,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Valorada con 5 estrellas sobre 5

Service John Clark have always provided an…

John Clark have always provided an excellent service to me over many years & my recent experience maintained that standard.

3 de julio de 2024
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning Raymond,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Valorada con 5 estrellas sobre 5

SupppppperB

19 de junio de 2024
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Valorada con 5 estrellas sobre 5

The best car buying experience I've ever had

This was the best car buying experience I have had. Michael was fantastic at keeping me informed all of the way through the purchase, sending video updates and making the whole process highly personable, not transactional, which has been my experience elsewhere. When Michael was unavailable the rest of the team were incredibly helpful too. Even though I live 400 miles away in Staffordshire the delivery process was very smooth and bang on time. There is not one thing I would change about the experience. Thank you Michael.

21 de mayo de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Alpine

Respuesta de John Clark Motor Group - John Clark Alpine

Good Morning Trevor,

Many thanks for your review and feedback, which I will ensure is passed on to Michael and the mangement team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más