John Clark Motor Group - John Clark Dacia Opiniones 

257
•
TrustScore: 4.5 sobre 5

4,6

Abbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mathew from Dacia Aberdeen was very helpful and pleasant. We had an amazing experience in store and our vehicle is exactly what we need Aftercare is also great and would like o say thank you for ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Arnold Clark just yesterday Everyone was busy...no attention come what may... Eventually James Westwater had a bit of time to spare I trusted him implicitly and laid my situation b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks to Scott at Dacia Aberdeen. I bought my new Duster and had it delivered in just 4 days. He had the right approach and great attitude with care consideration and attention to detail. After s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely salesman was very helpful in explaining the process, and getting the best deal within my budget, will be back when getting a new car again and will look for James.

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario de motocicletas
  5. Estación de inspección de automóviles
  6. Mantenimiento y reparación de automóviles
  7. Servicio de automóvil

Escrito por la empresa

John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.

John Clark Motor Group

Escrito por la empresa

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Información de contacto

  • Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, Reino Unido

  • 01224 677800

4,6

Excelente

TrustScore: 4.5 sobre 5

257 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(257)

2005 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Can't thank Sam and Gavin enough!

From the moment I came in I was totally taken care of by Sam. Super helpful and professional and managed to get me exactly what I wanted. The communication has been brilliant and I know that I can always goes back to Sam if I ever need any support with the car. Gavin was also helpful and professional, and was a great help with finalising all the forms. Thank you both so much, I love the car!

16 de mayo de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Kirsty,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Excellent service/ efficient,friendly…

Excellent service/ efficient,friendly and professional.

9 de mayo de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Hi Alison,

Thank you for sharing your positive experience!

If you ever need anything else from us, please feel free to give us a call or stop by.

Kind regards,

Ryan

Valorada con 5 estrellas sobre 5

Scott Arthur was brilliant from start…

Scott Arthur was brilliant from start to finish and made the entire process so easy!
Thank you:)

3 de mayo de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Susannah,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,

Ryan
John Clark Motor Group

Valorada con 5 estrellas sobre 5

Superstar

Was helping with them recommendations for the car I am very happy with the romania rar recommended of everyone this company

15 de abril de 2024
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Daniel,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

They had the car I wanted in the…

They had the car I wanted in the shortest timeframe, even though several other dealers across the UK were advertising availability.
They were good and accommodating also.

5 de abril de 2024
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Francis,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dacia.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Staff review

I had a fantastic experience with John Clark Motor Group in Aberdeen. The staff was polite ,welcoming & very professional in what they do . There was a warm atmosphere as soon as you enter the building.

7 de marzo de 2024
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Mark,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Great Service

Great staff, very efficient and thouragh. Can’t fault the Dacia team at John Clark, completely hastle free.

29 de marzo de 2024
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Mike,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,

Ryan
John Clark Motor Group

Valorada con 5 estrellas sobre 5

Professional…

James salesman was very professional and explained everything to me and was very helpful from start to finish
The young lady at reception was very professional and helpful even made me a cup of tea and was very attentive

17 de enero de 2024
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Andrew,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Customer service was excellent from…

Customer service was excellent from first visit until we picked up
Our new car, after sales never let us down either

22 de febrero de 2024
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Alexander,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Positive and friendly experience from…

Positive and friendly experience from Scott

17 de marzo de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Zann,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Excellent service

From the moment I decided to test drive a Dacia Sandero to actually purchasing a new one with '24 plates', I have received excellent service from the team at Dacia Aberdeen, in particular from Scott Arthur. Scott has throughout this time worked hard to help me find the 'right' car and has provided a service which could not be bettered.

1 de marzo de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Afternoon Nigel,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Scott Arthur was fab in Aberdeen at…

Scott Arthur was fab in Aberdeen at helping us out.

9 de marzo de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the team at Dacia Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Valorada con 4 estrellas sobre 5

Quick efficient friendly service

Quick efficient friendly service
1 star off only cos wasn't initially told that Saturday car service was possible, however a courtesy car would have been available if I had went for a day during the week so all round good service.

18 de febrero de 2024
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 1 estrellas sobre 5

Overall experience was very poor

Overall experience was very poor. Repair took a long-time. Seemed disorganised and no information.

22 de enero de 2024
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Abz, thank you for taking the time to leave us feedback about your experience with us.

We would like to have a better understanding about your experience. Please reach out to us at 01224 677800 at your earliest convenience and we will do our best to resolve this with you.

Valorada con 5 estrellas sobre 5

James Allan was absolutely fantastic

James Allan was absolutely fantastic, friendly and professional throughout the whole process.
Got us the best possible deal.
Great asset to the company

10 de febrero de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Hamish,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 2 estrellas sobre 5

Waiting for parts/communication

We are STILL waiting for an essential part for our car to arrive. The car was pulled in to get work done on something that was still under guarantee. They identified this part was needed but to date it’s still not arrived. I continually call to chase this up (they don’t phone me) to be told it’s still on order. They are not doing anything to put pressure on this or seeing if they can get from somewhere else. Terrible communication.

22 de diciembre de 2023
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Hi Ms Bruce, thank you for taking the time to provide feedback regarding your experience with us.

We apologise that we have not met your expectations on this occasion and we understand your frustration regarding the lack of information provided. While we strive to be as informative as possible at all times, we primarily rely on information supplied directly from the manufacturer.

We believe that someone from our team has reached out to discuss this matter with you. However, if you have any outstanding queries or require further assistance, please do not hesitate to contact us directly on 01224 677800.

Kind regards,

Hayley Ironside
Senior Service Advisor

Valorada con 5 estrellas sobre 5

Absolutely great service

Absolutely great service, super quick response to phone calls and emails. Very helpful and answered any questions promptly. Scott Arthur was absolutely great and would highly recommend. First class service.

18 de enero de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Afternoon Kiaran,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then plea se do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Stuart at John Clark Motor Group was…

Stuart at John Clark Motor Group was extremely helpful in purchasing my car. Gave me loads of time and answered all my questions. Great service!

14 de enero de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Gillian,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then pleas e do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

My Duster's MOT

Had my car's MOT done recently and it was a great service. Waited whilst it was done and it passed. No advisories but was helpfully advised to watch my back tyres.

29 de diciembre de 2023
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Afternoon Glenda,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then plea se do not hesitate to contact us.

Kind Regards,
Eva

Valorada con 5 estrellas sobre 5

Scott Arthur

8 de enero de 2024
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark Dacia

Respuesta de John Clark Motor Group - John Clark Dacia

Good Morning Sid,

Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.

If we can be of assistance in the future, then please do not hesitate to contact us.

Kind Regards,
Eva

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