John Clark Motor Group - John Clark SEAT Aberdeen Opiniones 

113
•
TrustScore: 4.5 sobre 5

4,5

Craigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, Scotland, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Daughters 1st car It being my daughters 1st car she was very excited and they experience that she had from entering the garage and being looked after by the staff was great and made the process spe... Ver más

Valorada con 5 estrellas sobre 5

Absolutely first class service from salesman from start to finish. He was helpful and informed me all the way. I would highly recommend John Clark Seat Aberdeen to all.

Valorada con 2 estrellas sobre 5

Decent showroom but unfortunately the customer service in sales side is poor. Went to look at a few cars, no refreshments offered. Trade in prices are well below cap value. Sales person said to sell c... Ver más

Valorada con 5 estrellas sobre 5

Thor Standen provided an excellent sales experience and has continued to provide post sales support. I purchased a pre-reg SEAT Ibiza for my daughter and I am pleased I went to Aberdeen for this purch... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario de motocicletas
  5. Estación de inspección de automóviles
  6. Mantenimiento y reparación de automóviles
  7. Servicio de automóvil

Escrito por la empresa

John Clark SEAT Aberdeen, part of the well-known John Clark Motor Group is located on the south side of the city on Craigshaw Road, West Tullos Industrial Estate. Whether you are a new or returning customer, we are happy to welcome you to our fully-equipped showroom in Aberdeen. We have a full range of New and Approved Used SEAT and SEAT Cupra cars in stock to test drive. If you are looking for a SEAT car to serve your business, our award-winning SEAT corporate service will help you choose, buy and maintain your fleet whether it’s a small business or a large corporate fleet. Visit our SEAT dealer in Aberdeen today and begin your SEAT journey, we are open seven days a week for your convenience.

John Clark Motor Group

Escrito por la empresa

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Información de contacto

  • Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Scotland, Reino Unido

  • 01224 402960

4,5

Excelente

TrustScore: 4.5 sobre 5

113 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(113)

1992 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Customer Service

From the initial contact to the handover buying my new Cupra Terramar from John Clark Seat Cupra was a great experience. Thorfinn Standen was extremely helpful throughout the process with his friendly attitude and experience

16 de octubre de 2025
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Thorfinn and the management team at CUPRA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful people.
Go above and beyond to help and ensure your car is fully set up before you leave.
Highly recommend

20 de octubre de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Valorada con 3 estrellas sobre 5

I found the experience ok but felt like…

I found the experience ok but felt like I was being pressured into buying a car the first day I spoke to the salesman. I know that they work on commission and want cars sold but I was not ready to make a decision so quickly. I found there were a few unprofessional comments made at times which I did not appreciate. The issue I had was with payment. I had made it clear when I was purchasing the car that another person would be paying the deposit at the time of collection and I would be paying the monthly instalments. We had had an issue previously so wanted to make sure that was ok. I wad told this was fine. Then when the day came to pay the deposit I was told it had to be paid by a card in my name or else the car couldn't be released and we would have to wait for a disclaimer form to say I was happy for someone else to pay the deposit which could have taken until the following week to get sorted. I had to then travel home to get my credit card to pay for this but if we had been told on purchase that this was the case then there we could have been prepared. Can this be changed in future? That another person can pay a deposit without a disclaimer or be told at the time of purchase that the deposit has to be paid by the same person as the instalments.

2 de octubre de 2025
Valorada con 5 estrellas sobre 5

First class service from the staff at…

First class service from the staff at Seat both Kevin and Kabir were most helpful a credit to your company

2 de octubre de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon, Richard.

Many thanks for your review and feedback, which I will ensure is passed on to Kevin, Kabir, and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 3 estrellas sobre 5

Good/bad/excellent

The initial enquiry and agreement over price was dealt with very competently by Kevin. I was then passed to others to complete paperwork and make arrangements for payment and admin prior to collection - this was handled badly. I was given wrong bank details and did not receive replies to my telephone calls. After complaining I was passed to Tyler for the collection day arrangements - and he was very professional and empathetic, taking time to deal with my limited knowledge of smart phones and computers.

2 de octubre de 2025
Valorada con 5 estrellas sobre 5

Dealt with Kevin Heath who provided…

Dealt with Kevin Heath who provided expert knowledge of the car and associated products designed to keep our new car in its best condition.

Business was conducted in a swift and professional manner and our new car was ready to pick up at the agreed date and time.

29 de septiembre de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon, Hamish.

Many thanks for your review and feedback, which I will ensure is passed on to Kevin and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Very happy experience

Tyler and the team made buying my first brand new car as easy as could be! I was very happy with my experience and Tyler answered any questions I had and consistently kept me up to date. Being able to do the majority over email was ideal for me being a couple hours away from the dealership. Couldn’t be happier!

28 de septiembre de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon, Philip.

Many thanks for your review and feedback, which I will ensure is passed on to Tyler and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Very smooth experience from start to…

Very smooth experience from start to picking up my car

22 de septiembre de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Stacey.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

One of the best sales experiences I’ve…

One of the best sales experiences I’ve had in a while.
Out of all the car showrooms we visited Marcel was the best sales executive we dealt with.

10 de septiembre de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon, Alex.

Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from salesman.made everything easy to understand would recommend John Clark seat for anyone buying a new car

14 de septiembre de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon, Graham.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Great experience 100/100

Marcel czurylo was extremely helpful throughout the hole process of getting my new car. The deal I got was outstanding and Marcel along with Stuart the manager made it happen. I can’t give them enough credit for their outstanding customer care/service. The day I picked up my car Marcel made everything go so smoothly and had all the time to help me with finalising everything and explaining/showing how things worked in the car

3 de septiembre de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Paul.

Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Ellie the sales executive was a delight…

Ellie the sales executive was a delight to deal with. She was very pleasant, informative and most helpful.
She made the process stress free and almost enjoyable.

27 de agosto de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Dorothy.

Many thanks for your review and feedback, which I will ensure is passed on to Ellie and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Would definitely recommend doing business with Tyler.

Although I wasn’t able to purchase the Seat Leon Cupra due to budget constraints, Tyler McLean was incredibly helpful throughout the entire process. At no point did I feel pressured into making a decision, and I truly appreciated his transparency, patience, and professionalism." Would definitely recommend doing business with Tyler.

25 de agosto de 2025
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Tyler and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Great service from start to finish from…

Great service from start to finish from Thor at John Clark Seat Aberdeen.

Very helpful and informative when first looking at car, purchasing the car was easy and everything explained in detail, kept updated along the way with how car was getting on and when it was likely to be ready, handover process nice and smooth. Absolutely love the car no issues at all and would really recommend Thor if looking for your next car!

14 de agosto de 2025
Opinión espontánea
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Louise.

Many thanks for your review and feedback, which I will ensure is passed on to Thor and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Good service

The staff was friendly and was very patient, answering all my questions.

2 de agosto de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Brilliant staff

Brilliant staff. Staff very helpful in helping me choose my new car totally recommend the place to go for a new car.

2 de agosto de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Paul.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Highly recommend Marcel to anyone…

Highly recommend Marcel to anyone looking for a car and an stress-free buying experience. Was very helpful during handover and showed me everything I needed to know. I’ll definitely be back in the future! Thanks again

9 de julio de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Eva.

Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 5 estrellas sobre 5

Excellent service and very helpful…

Excellent service and very helpful including a hire car until the car was ready.

2 de julio de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Kristofer.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 4 estrellas sobre 5

Friendly

Friendly, knowledgeable staff who gave me sufficient information and was able to answer my questions

27 de junio de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Juniper.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Valorada con 4 estrellas sobre 5

Sales good 👍 valet poor.

Sales people are very friendly and helpful couldn't do enough for me,helping me understand the car I purchased.
Unfortunately the car valet was definitely not up to scratch 😕 far to many missed bit's not cleaned properly,which was a definite anticlimax to driving away a Shinny new car.

2 de junio de 2025
Logotipo de John Clark Motor Group - John Clark SEAT Aberdeen

Respuesta de John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Robert.

Thank you for your feedback and for highlighting both the positives and areas where we can improve. We're really pleased to hear that our sales team were friendly, helpful, and took the time to make sure you were confident with your new car.

However, we're truly sorry to hear that the valet did not meet your expectations. We completely understand how disappointing it can be when the final presentation of your new car doesn’t reflect the excitement of the moment. Your comments have been shared with our team to ensure we review our preparation standards and make improvements.

Thank you again for your honest feedback. If there’s anything more we can do to assist, please don’t hesitate to get in touch.

Best Regards,
Erin

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