I appreciate as a business you need to make money on a sale. However when you make £1500 commision as a result of my finance, alongside any profit from the car sale itself, you could at least honou... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCrossgates Road, Halbeath, KY11 7EG Dunfermline, Scotland, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The whole experience at VW Specialist Cars Dunfermline, from reserving a vehicle online, test driving it, securing the deal and financing to collection day was completely flawless! and all achiev... Ver más
La empresa ha respondido
Your staff Amy and Ross were excellent both extremely knowledgeable and both a credit to your company. They told me what I needed to know answered everything I asked, both are people I would want to m... Ver más
La empresa ha respondido
David Anderson was an absolutely great salesman that went out his way and above and beyond to help me. Couldn’t recommend him more! Many thanks again an amazing experience all down to his work.
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de motocicletas
- Estación de inspección de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Escrito por la empresa
Specialist Cars Dunfermline located just off the M90, is ideally placed to provide approved used Volkswagen vehicles and aftersales in Dunfermline. We stock approved used cars, business vehicles, and a wide selection of models – ensuring that we can meet each personal driving requirement with a tailored solution. Our spacious and welcoming showroom has a variety of Volkswagen approved used models on display, and we additionally stock a number of non-franchise approved used cars that have been extensively pre-tested for quality. Once you've selected any vehicle from us, we'll support you with a reassuring number of services and repair facilities. Our dealership incorporates a bodyshop and MOT centre, giving you quick and convenient solutions when your vehicle needs maintenance. We only use genuine parts in fixing issues and faults with your vehicle, fitted by one of our qualified technicians.
John Clark Motor Group
Escrito por la empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Información de contacto
Crossgates Road, Halbeath, KY11 7EG, Dunfermline, Scotland, Reino Unido
- 01383 669900
4,9
Excelente
485 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards
John
A great experience and a touch of class.
The staff were extremely helpful and the salesman was easy to work with through the whole process. Colin made it very simple and answered all my questions. I never felt pressured at any time.
1 de febrero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Colin and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards
John
Overall Good Service
I appreciate as a business you need to make money on a sale. However when you make £1500 commision as a result of my finance, alongside any profit from the car sale itself, you could at least honour the 6 month road tax thats on the car, as opposed to making me pay for this. This is why I scored lower than 5 stars.
However no complaints regarding my dealings with David Pugh. David provided good professional service, and was always available to answer any queries I had when purchasing my car.
31 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards
John
Fantastic Experience
A great experience with Andrew Gamble as always, happy with our new car.
26 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
John
My experience was fantastic!
8 de junio de 2025
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
John
A pleasure to deal with
A pleasure to deal with, helpful staff, a nice environment making you feel welcome.
31 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Colin was very efficient and helpful…
Colin was very efficient and helpful and kept us informed from start to finish.
31 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Colin and the management team at Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
John
10/10 would recommend
Worked with David (and Ross) - he was incredibly responsive to all the questions I had, made sure that I got the car I wanted in a way I needed to get it fastest, and I genuinely could not be happier about the entire experience! Being a young woman, it's not uncommon to be scoffed at (which happened in other places lol), but that never happened with David, and I never felt taken advantage of - I was pretty much taken care of every step of the way, even if the issues were tangential to the actual car purchase.
23 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to David and Ross at Volkswagen Dunfermline. We are delighted that your experience has been a positive one. Kind Regards, John
Colin was excellent and made the…
Colin was excellent and made the process of buying my car very simple!
22 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Colin and the management team at Volkswagen Dunfermline. We are delighted that your experience has been a positive one. Kind Regards, John
Colin in dunfermline was easy to deal…
Colin in dunfermline was easy to deal with.
25 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Colin and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John
How a car sale should be
How a car sale should be. David was excellent keeping the communication up and we had the car in 48 hours. Excellent work and very happy with the car.
26 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Volkswagen Dunfermline. We are delighted that your experience has been a positive one. Kind Regards, John
Top Class Service
Your staff Amy and Ross were excellent both extremely knowledgeable and both a credit to your company. They told me what I needed to know answered everything I asked, both are people I would want to meet again when I buy another car
22 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning, George.
Many thanks for your review and feedback, which I will ensure is passed on to Amy, Ross, and the management team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Flawless experience from start to finish
The whole experience at VW Specialist Cars Dunfermline, from reserving a vehicle online, test driving it, securing the deal and financing to collection day was completely flawless! and all achieved within two days. The sales team were all very relaxed and I felt no pressure to purchase at all.
The car was presented in fantastic condition and had obviously been through their ‘Approved Used’ process as new discs & pads had clearly been replaced.
I would definitely recommend!
16 de enero de 2026
Opinión espontánea
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning, Ian.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Listened to what was important
Listened to what was important, and carried out process efficiently.
18 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning, David.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The service was excellent and I…
The service was excellent and I couldn’t ask for a better sales manager who knows a hell of a lot about VW!
14 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great garage with a great experience due to David Anderson
David Anderson was an absolutely great salesman that went out his way and above and beyond to help me. Couldn’t recommend him more!
Many thanks again an amazing experience all down to his work.
11 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning, Jessica.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
First experience at John Clark motor group
After seeing the car that took my interest I contacted the receptionist who had a welcoming manner informed me it was still available I went to access the car the sales chap explained everything regarding the vehicle arranged a test drive all other details were discussed/trade in and the purchase was completed he explained/kept me informed at every stage if I called returning calls were promptly returned had good experience and happy with my purchase thanks.
10 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Friendly and attentive service
Friendly and attentive service. Made the whole process easy and stress free.
10 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Was a fantastic experience
Was a fantastic experience. Were fantastic to talk to and very helpful to get stuff sorted! Best experience I’ve had buying a car and would absolutely go back next time
10 de enero de 2026
Respuesta de John Clark Motor Group - Specialist Cars Dunfermline
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.