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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Company of thieves and con artists. They steal from their suppliers and don't pay back! One of the absolute worst companies to ever operate in the middle east, the people in charge of this joke of a c... Ver más

Valorada con 1 estrellas sobre 5

وصيت على هدية لوالدتي بعيد ميلادها قالب ميك وورد وبلالين انا في بريطانيا وحبيت ابسط امي وافاجئها لكن بتحكيلي انه موظف التوصيل كان كتير سيء معهم وتعامل معهم بمنتهى ال rudeness، والب... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When you are living abroad yet want to make your love ones feel like your close to them and that their birthday’s are remembered. Thank you joi Gifts!! I had such wonderful experience👌 Their Produ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing! Joi is such a great way to express your gratefulness to other person. Joi is giving excellent customer service support, wide variety of items to choose with and a one-stop gifting shop online... Ver más

Información sobre la empresa

  1. Tienda de artículos para fiestas

Escrito por la empresa

Joi Gifts is the MENA region's first full-service mobile platform for physical gifts. Joi Gifts was born out of the belief that the world can be made a happier place, one gift at a time. Joi gifts was born out of the belief that we can make the world a happier place, one...


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(142)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible service, unreliable

Terrible service completely unreliable. Placed an order for Valentine’s Day on the 6th of February. No response to WhatsApp and no delivery made on Valentine’s Day. recieved a call saying order will be delayed but until midnight no delivery was made. Worst part is the order was already paid for.

14 de febrero de 2023
Opinión espontánea
Logotipo de Joi Gifts

Respuesta de Joi Gifts

Dear Vaishali, we are truly sorry about this experience. The team has already reached out to you and we will be investigating internally. We take all reviews seriously and will use this as an opportunity to improve our services in the future. Thank you again for taking the time to share your experience with us and we hope you would come back and give us the opportunity to offer you an awesome experience.🙏

Valorada con 1 estrellas sobre 5

Terrible service.

Terrible service. Delivery for a special occasion was done at end of the end post multiple follow ups. This is the second time the delivery is delayed beyond the 3 hour window. It's highly embarrassing for both the sender and receiver to be receiving the gift so late. Possibly joi should stop advertising delivery slots as service levels don't measure to their commitment

17 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order did not arrive

Ordered a balloon. It didn’t arrive. I had to contact the company to be told it was delayed beyond a 5 hour time slot! No other explanation given. Too late to order from elsewhere. My first and last experience with this company.

21 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience: I made an order few days earlier to crucial occasion with clear instruction on delivery timing and asked them to call if there’s any issue. Midnight before the delivery date, I received a call about extra charges. I paid, but still they wouldn’t deliver at preferred time. I changed my order with available item to still get it on time, but they didn’t come. Extremely disappointed with Joi

24 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

شكرا لكم

شكرا لكم . الطلب كان جميل ونفس الصور ووقت التوصيل 👍🏻👍🏻👍🏻👍🏻👍🏻♥️

30 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience!!

Had a great experience with the site, loves the variety of options and their friendly customer assistance team

20 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very bad service and unprofessional team

I wish i read the reviews before I placed my order. Very unprofessional and very very bad service!!! I ordered a bouquet that was looking big and with more roses in the original picture (picture 1) It was delivered in a bad condition, flowers were not fresh and less roses (picture 2). I raised a complaint and they replaced it with the same one but with one extra flower in the middle ( picture 3). Whoever was in the Whatsapp chat was trying to convince me that it was the same as the picture. And to add on they asked my friend to return the old bouquet which this guy in the chat denied and said that he didn’t ask her!!! ( picture 4). I called to speak to a manager or to someone who can really help and educate this unprofessional guy behind the chat , another guy or maybe same one asked me to tell him my complaint so he can transfer me to the right person again very unprofessionally and with an attitude he said of course they took the old bouquet since they replaced it and he cant transfer me cz they dont have this option!! Such a liar and a bad company that doesn’t do trainings for its uneducated employees!!! Don’t let them rob you!! There are plenty of good gift places out there!!

15 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent, have ordered various items - cheese board, cakes, flowers, fruit arrangements

Excellent service and quality of products also when a delivery was incorrect they sorted it ASAP free of charge

Highly recommend

3 de junio de 2022
Opinión espontánea
Logotipo de Joi Gifts

Respuesta de Joi Gifts

Thanks for your review Siriol.

Valorada con 5 estrellas sobre 5

Perfect for all occasions

The recipient is so happy with the gift.

15 de mayo de 2022
Opinión espontánea
Logotipo de Joi Gifts

Respuesta de Joi Gifts

Thank you for your review Cleoreyl! We are very glad to know we have contributed to help spread happiness to your recipient🙏.

Valorada con 5 estrellas sobre 5

Joigifts was very responsive and really…

Joigifts was very responsive and really ensured that we got the items the way we want it. Delivery was also quick. A big shoutout to Romeo as well, he was so helpful and made sure that we did not have any problems ordering.

6 de mayo de 2022
Opinión espontánea
Logotipo de Joi Gifts

Respuesta de Joi Gifts

Thank you for your review and your wonderful feedback.🙏

Valorada con 5 estrellas sobre 5

my friend moved to dubai from the UK…

my friend moved to dubai from the UK and i wanted to send him a present for his birthday (i'm based in london). This website was PERFECT, it was easy to order, pick a slot, wasn't too expensive, huge range of options an all easy to figure out. I sent him a little hamper and after confirming the order had to last minute change the delivery slot- the customer service were unbelievably responsive and sorted everything out within a few minutes (never experienced that sort of service in the UK lol). My friend sent me pictures when it arrived in dubai and it surpassed expectations- really luxurious thoughtful finishes, very happy with it and my friend in dubai was elated <3 thank you

1 de mayo de 2022
Opinión espontánea
Logotipo de Joi Gifts

Respuesta de Joi Gifts

Thank you for this wonder review Jay! We are so happy to know you and your friend have enjoyed your Joi Gifts experience:)

Valorada con 5 estrellas sobre 5

Thank you Joi Gifts

Thank you Joi Gifts, you have been so helpful to me. For the record, my husband enjoyed the presents and was really surprised! The customer service and the assistance of the agents were highly recommended. Satisfied client here. Again, thank you!☺️

26 de abril de 2022
Opinión espontánea
Logotipo de Joi Gifts

Respuesta de Joi Gifts

Your review made our day AJ! We hope we always meet your expectations:)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Punctual delivery! 👍🏻👍🏻👍🏻

25 de abril de 2022
Opinión espontánea
Logotipo de Joi Gifts

Respuesta de Joi Gifts

Thanks for your review Cleo! We look forward to seeing you back soon:)

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