The startup was made very easy with great staff. They continue to provide excellent assistance when I reach out with questions. The medication arrives very timely with great before delivery notificati... Ver más
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Consulta las opiniones de los clientes
I researched several online companies when I decided my weight loss journey was a priority. Delilah made the process so easy. All my questions were answered, and I always felt my health and well-being... Ver más
La empresa ha respondido
First week in, already an exceptional experience. Got stuck out of town so 2nd dose will be delayed a few days, but I’m still feeling the benefits from first dose, eating normal sized meals and losing... Ver más
La empresa ha respondido
I haven't gotten my prescription yet but- it's in the way!! . But I can tell you from the very first moment that I sent my order in the customer service has been absolutely amazing. Not only phone cal... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Delilah
Escrito por la empresa
At Delilah, we're revolutionizing women's wellness through personalized weight management care that fits into ambitious lifestyles. Our mission is to help women reclaim their well-being and thrive with loved ones, providing expert guidance and lasting results through evidence-based treatments and comprehensive support.
We understand women's unique health challenges. Our licensed healthcare providers create personalized treatment plans based on your individual health history, lifestyle demands, and specific goals. With Delilah, you receive more than just a weight management program - you get a complete wellness transformation supported by:
- Expert medical supervision from providers specializing in women's health
- Unlimited access to dedicated care teams available to answer questions
- Comprehensive health assessments and complimentary lab work
- Convenient at-home delivery
- Six-month money-back guarantee
Our results demonstrate our commitment to your success. After one year, our members lose an average of 12% of their body weight in the first 6 months, based on data from 1,773 active users who reported their weight weekly.
Success stories like The Guellers, who achieved their health goals together, showcase the life-changing impact of our program.
Join the growing community of professional women who've found their solution with Delilah. Whether you're looking to boost your energy levels, improve your health, or achieve sustainable weight management, our expert team provides the medical expertise, personalized support, and proven solutions you need to succeed.
Your body, your goals, our expertise - start your transformation today with Delilah, the leading provider of personalized women's weight management care.
Información de contacto
5900 Balcones Drive, STE 100, 78731, Austin, Estados Unidos
- +14156495531
- hello@joindelilah.com
- www.joindelilah.com
Sustainable weight loss for busy women
4,2
Muy bueno
291 opiniones
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Horrible Customer Service
So disappointed. I signed up on 4/24. The last thing I heard from them was that my order had been put in. Every time I check in the portal, it shows "Pharmacy Delay." I've reached out several times to find out what's going on, and have not heard a word until I started getting the auto-generated emails about my next shipment. I still haven't received the first shipment! This customer service is really lacking and if Delilah doesn't respond to my requests soon, I'll cancel and ask for a refund. I was really excited about this opportunity, but now I'm just sad.
2 de mayo de 2025
Respuesta de Delilah
We’re truly sorry for the delay and lack of communication — that’s not the experience we want you to have, especially when you were excited to start your journey, Christy. The “Pharmacy Delay” status means we’re still working with our partner pharmacy to fulfill your order, but we understand how important clear and timely updates are. One of our associates will be reaching out shortly to provide more details and ensure we get this resolved for you as quickly as possible. Thank you for your patience — we appreciate the opportunity to make this right.
Same has happened with me
Same has happened with me. No meds but questionnaire on refill. Very confusing
2 de mayo de 2025
Opinión espontánea
Respuesta de Delilah
We completely understand how confusing and frustrating that must feel, and we’re really sorry for the lack of clarity. The questionnaire you received is part of our standard refill process to make sure we’re supporting your needs correctly — but we recognize it can feel premature if the first shipment hasn't even arrived yet. A team member will be reaching out to clarify your order status and help get everything back on track. Thank you for your patience, we truly appreciate it.
Delayed order for no reason
I have paid for first round of medicine. Said delivery between April 30th and May 2nd. Now I am getting an email saying there is a delay at pharmacy because I needed to fill out the survey. I cannot fill it out accurately because I haven't even gotten the medicine. Keep reaching out with no response back. Already paid for the medicine. If this is a reflection of how this company works, then I am concerned.
2 de mayo de 2025
Opinión espontánea
Respuesta de Delilah
We’re really sorry for the confusion and lack of response, Stephanie. We completely understand your concern, especially after already paying and seeing mixed messages. The survey you received is a standard protocol for every order to ensure we’re meeting your needs and keeping treatment safe and effective. That said, we know the timing of that message can be confusing if you haven’t received your first shipment yet. We’re working to improve communication moving forward, and we appreciate your patience as we get this sorted.
Haven’t received medication
I’ve been so excited to get started, but my prescription is delayed and I haven’t even taken my meds yet. They’re now asking me for feedback and progress so they can start my refill, but I haven’t even had the opportunity for my initial dose, and it’s just very confusing. Hoping I can get my meds that I paid for up front soon.
26 de abril de 2025
Respuesta de Delilah
Hey, Rhi! We're really sorry to hear about this, this is not the service you deserve nor the service we aim to provide. One of our Customer Success Associates will reach out to you shortly.
I have not received my medication yet…
I have not received my medication yet due to the delay. The customer service representative has been very helpful in getting it resolved. I will update my evaluation once I start the program.
24 de abril de 2025
Respuesta de Delilah
We're truly sorry about the delay, and we're working hard on ensuring that the medication gets to you on time. This is a miss on our end, and we're really sorry about this. If you have any questions or clarifications, our customer service representatives are ready to help. Thank you for taking the time to review, we really appreciate it!
Not Impressed with Pharmacy Delay on My 1st Prescription
I JUST joined, and I saw a message that the pharmacy is "delayed". I'll give it 2 days, then I plan to cancel, and I expect the money you stole refunded.
Thank you.
29 de abril de 2025
Respuesta de Delilah
We’re really sorry for the frustration, Mystica. “Pharmacy delayed” typically means the pharmacy is working through a backlog, but we understand how that can be alarming. We’re actively working to minimize delays and improve transparency. You're absolutely entitled to clarity and timely service, and we’re here to make sure you get it, Mystica. One of our associates will reach out to you to try and turn this around.
I haven't received anything or answers…
I haven't received anything or answers from customer service.
23 de abril de 2025
Respuesta de Delilah
We’re really sorry to hear this—it’s absolutely not the experience we want you to have. We’d like to make this right and ensure your order and concerns are addressed promptly. We'll be reaching out so we can look into this with urgency.
So far so good just waiting on…
So far so good just waiting on prescription to arrive
30 de abril de 2025
Respuesta de Delilah
Hi Mardie,
Thank you so much for the 4-star rating! 😊 Just wanted to let you know that your prescription is now being processed by our pharmacy, and it’ll be on its way to you before you know it! We’re excited to continue supporting you on your journey. Feel free to reach out if you need anything—we’re always here to help!
Excuses Excuses
First I am charged twice, second they said they don’t have prefilled med, however I said vials are fine. They won’t confirm if I’m getting my refund. And having to email 4-5 different people is absurd. Their customer service is terrible and slow.
Pretty sure this should be flagged as a scam. Save your time and money
26 de abril de 2025
Respuesta de Delilah
Hi Kansas,
I’m so sorry to hear about your experience! Our team has already reached out, and we’re hopeful we can connect soon to find a solution that works for you. Thank you so much for your patience—we truly appreciate it and are here to help in any way we can!
Respuesta de Delilah
Hi Kristine,
We’re so sorry to hear about your experience, and we truly appreciate your patience. Our team has already reached out, and we’re excited to connect with you soon to find a solution that works. Thank you again for your understanding!
Haven't received anything
Haven't received anything. Was supposed to get RX on Monday, now it is delayed with no expected arrival date in sight. Maybe after I received what I've paid for, I can review the product
24 de abril de 2025
Respuesta de Delilah
Hi Shanti,
We deeply sorry for the frustration this has caused. Our team has already been in touch, and we’re hopeful we can work together to resolve everything quickly. Thank you for your patience and for giving us the chance to make things right!
The person
The person, Kerry Nelson was very knowledgeable and experienced with the medication.
29 de abril de 2025
Respuesta de Delilah
Hi Linda,
Thanks so much for your review! We’re really happy to hear that Kerry Nelson was able to help you with her knowledge and experience. We’ll be sure to pass along your kind words to her. If you need anything else, don’t hesitate to get in touch!
Very helpful staff
The people staffing, communications via text messages, we’re extremely helpful and went to great links to make my experience pleasant.
27 de abril de 2025
Respuesta de Delilah
We're so happy to hear our team made your experience a positive one, Debra! We’re always here to support you and are grateful you chose us to be part of your journey. Let’s keep up the great momentum together!
Delilah Is The Best
I love Delilah Health! I have lost almost 20lbs in 8 weeks and I'm feeling so much better. My mobility is better, my confidence is better, and I'm excited to see more results! I have had almost no side effects and my body is responding really good to the medication! Thank you Delilah Health!
29 de abril de 2025
Respuesta de Delilah
Super happy to hear about this, Chasi! We're excited to be with you on this journey, and here's to even more progress in the upcoming weeks! :)
Got my money then ghosted
Communication was great until the minute the money came out of my account. “Pharmacy Processing” for days and then when I asked the person I was previously speaking to while signing up why it was taking so long, I was told someone would reach out soon and no one has.
30 de abril de 2025
Respuesta de Delilah
Hi Samantha,
I’m truly sorry for the experience you’ve had. Please know this is not the service you deserve, nor is it the standard we strive to provide. Someone from my team will be reaching out shortly to help make things right. Thank you so much, and I hope you have a great day.
Respuesta de Delilah
We're super happy to hear about this review, Holly! Should you have any questions, just send us a message, we'd be glad to help :)
Do not trust this company
Do not trust this company. I have an existing trizepatide prescription and was looking for more budget friendly ways to access my compounded medication. The onboarding for this app was lightning speed but hit a major stall. My prescription now says “Pharmacy Delay” with no updates. No one returns Help Support tickets or answers the phone number. The sales team member that onboarded me isn’t even replying.
Come to find out a lawsuit was charged against them last week and I’m out the money I paid for the 3-month bundle. Pretty sure it’s a scam at this point.
29 de abril de 2025
Opinión espontánea
Respuesta de Delilah
Hi Corinne, we're truly sorry to hear about your experience and the frustration it has caused. This is not the experience we aim to provide, and we take feedback like this very seriously.
While there have been some recent industry-wide challenges affecting pharmacy timelines, we remain committed to transparency and resolving issues as quickly as possible. A member of our Customer Success team will be reaching out shortly to review your case and ensure you’re taken care of. We appreciate your patience and the opportunity to make things right.
Can't contact company
Can't contact company. They do not seem to monitor the email address they list. Not easy to find either!
Upset they charged me twice before even seeing if I was eligible for the treatment!
Seems very unprofessional and potentially a scam
29 de abril de 2025
Opinión espontánea
Respuesta de Delilah
Hi Nic,
Thank you for your feedback, and I’m really sorry to hear about the difficulty you had reaching us. I want to let you know that someone from our team has already reached out to you, and we’re here to address any questions or concerns you might still have. If you haven’t had a chance to connect yet, I’d be happy to hop on a call this week to make things right for you. We truly value your experience, and I’m looking forward to resolving this! Thank you again, and have a great day!
Incredible responsiveness all around
Incredible responsiveness all around! Very kind and assuring service. I feel very happy with my choice to move to Delilah and that’s partly due to my research but mainly bc of the customer service.
24 de abril de 2025
Respuesta de Delilah
Hi Erin,
Wow, thank you for such a thoughtful review! We’re beyond excited to hear that your research and our customer service played a role in your decision to move to Delilah. It means a lot to us that you feel so positive about your choice, and we’re thrilled to have been part of your journey. If there’s anything else you need or if there’s anything we can do to make your experience even better, we’re always here with a smile!
The practice is misleading
The practice is misleading, and I requested cancellation immediately
25 de abril de 2025
Respuesta de Delilah
Hi!
I’m really sorry to hear you feel this way, and I completely understand your frustration. This is certainly not the service you deserve, and it’s not the experience we aim to provide. I want to assure you that we operate with integrity, and we’re committed to making things right. Someone from our team is already reaching out to address your concerns and help resolve this situation as quickly as possible.
Thank you for your patience, and we truly appreciate your understanding.
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