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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If only there was a half a star that was deserving! They can’t and won’t control the crowd or how people are managed, man handled, groped and despite being to their attention you get blanket stares as... Ver más

Valorada con 1 estrellas sobre 5

Ridiculously long wait; I’ve had beautiful food, in a proper restaurant, delivered faster. All was lukewarm, and the chips inedible. Shoulda gone to… anywhere else! Plus the constant bing bong as ord... Ver más

Valorada con 1 estrellas sobre 5

Masakra. Gorszego jedzenia nie jadłem. Burger bardzo mały względem ceny. Chicken strips małe kawałki i bardzo suche (odgrzewane kilka razy) ,loaded fries with chicken bardzo mała porcja ( frytki odgrz... Ver más

Valorada con 5 estrellas sobre 5

I feel sorry for some customers who left unsatisfactory feedback :( I visited Jollibee Leicester City about 4x. ( I live In Northampton, so its quite far just to go for a burger!) But distance do... Ver más

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Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

97 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(97)

19 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

First and last time

My wife and I were at meadowhall in Sheffield and decided to try jollibee for the first time. Overall we were both very disappointed and would not return. The beef burger meal was dreadful. The burger is so small and the patty so thin that we first thought that they had mistaken our order and given us something from the kids menu. The coke did not taste like coke. It tasted very diluted and flat. The mini loaded fries upgrade are an absolute joke and is extremely poor value for money. Suffice to say this was the first and last time going to jollibees or should I say sadbees.

12 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was so excited to try Jollibee and…

I was so excited to try Jollibee and was disappointed. The service was fine as was the wait time. I bought a three piece Jolly chicken deal to takeway. I did not open the box but to my surprise I got two wings and the bony back part of the chicken. This was unacceptable. Even the random fried chicken shops give better pieces. I am not a wing fan and there was no option to choose my pieces. The chicken itself was okay but not splendid.
Not again for me.

15 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am not an expert on fried chicken but…

I am not an expert on fried chicken but I know when it's under cooked or reheated the next day! The batter was still raw when I had mine and it has been very inconsistent. I had a 3-piece meal and the fried chickens taste different from each other. Chickenjoy used to bring joy but this is just an embarrassment folks. Get your things sorted out or I will be one of your many customers who won't be coming back.

31 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hired a bunch of kids to do the job

Hired a bunch of kids to do the job. They don't care customer waiting. Work extremely slow. Not taking order over the counter. Only self order over the machine. Customers waiting impatiently for orders and they chat happily. Waited for 15 minutes and found out that they forgot my orders. Had to wait for another 10 minutes for my order not even an apology. Can you just hire staff who are more professional? Worst restaurant experience EVER!!!

3 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very deceiving

Very deceiving! I place an order of a bucket meal of 8 pcs and when I get is mixed of old new fried chicken inside disgusting.They can poison people if they doing this every time. Need to be consistent in everything they do.To be honest thier food is great but luck of consistency sometimes.Staff need to know and training about HACCP

18 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Food is great there’s no doubt

Food is great there’s no doubt. Problem is the service.. I was waiting for my number to be called and when it did, the male standing on the counter didnt bother to help me or at least ask if i wanted to help as I have ordered a lot. Then when me and my family started checking our orders downstairs, multiple items missing. I have to go up and explain that it is missing a lot of things and again the male didnt bother to help. His face shows that he dont like to work at all, not smiling. Very far from what a real jollibee customer service is. I hope they will improve this in the future.

14 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting Liverpool city centre branch

Liverpool city centre branch - Has to be the worst fast food place I've ever experienced and me and my 2 kids had to spit the food into a napkin and bin £28 worth of food. Chicken fillets where overcooked and rubbery. Chicken pieces had strange taste on them. Behind the counter was dirty. Floor had a piece of chicken been dropped and several staff walking past it. Staff dropped drinks cup on the floor and just kicked it under the machine. Litter everywhere. Gravy watery. Ordered spicy sauce for 50p which covered 1/5th of the tiny pot it came in.
Disgusting in every way.

11 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed!!

Very disappointed!
They gave me a wrong order and there is a lot missing.. no rice, no spaghetti and even the gravy and they gave me the bucket of very spicy chicken which I cannot eat!!!
I’ve waited for almost an hour for a rubbish food!! I’m paying for the food I want to eat not for the food you want to give us to eat!!!

11 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Step up your focus on customer service…

Step up your focus on customer service - What’s often missing is a smile, a key element of customer service and business interactions. SORRY BUT I NEED TO SAY THIS...NO ONE IS SMILING AND VERY UNFRIENDLY STAFFS!!! NEED MORE TRAINING!

7 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waited over an hour for food

Waited over an hour for food. Half the order was missing when I checked and staff attitude is rude and indifferent. Food was dry and inedible and ended up asking for a refund. Zero organisation and customer service skills.

30 de junio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Food is great

Food is great, staff are lovely, but the place is very untidy. The toilets stink and there’s always toilet paper on the floor. The tables are never cleaned or wiped down so most of the time you have to do it yourself with a napkin. Other than that, the seats are comfy. A lot of times a young server will come over and hover over you and wait as they get you to do a review from their little scanner thing.

27 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not the first time..

Not the first time... Today, I have ordered for 3 pc chicken joy, fries, peach mango pie, spaghetti and diet coke. The delivery person arrived on time. When the paper bag was handed to me, I told the rider not to go because I would want to check my order infront of him as the bag seems so light... Just what I thought! No fries, no peach mango pie and no diet coke... I am demanding for a full refund! Disappointing and inefficient service!

19 de mayo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I came here to introduce my friends to…

I came here to introduce my friends to some good fried chicken I had when this shop first opened and to my utter disappointment, this place has deteriorated within a few months (?) We all didn't enjoy our Chickenjoys. Even the chicken burger was missing lettuce! It was just chicken and sauce! You've become so LAZY, Jollibee. This is utterly unacceptable.

12 de mayo de 2024
Opinión espontánea

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