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Julia Jones Opiniones 

239
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We made a random visit to the Company's showroom in Mochdre and were fortunate to meet both owners who were very attentive and informative about their products without being pushy. We then made a... Ver más

Valorada con 5 estrellas sobre 5

Great service and product. We wanted to make sure delivery would be on time, the owners asked when we wanted it, and delivered even earlier. Assembly was also smooth. The quality of the sofa bed is gr... Ver más

Valorada con 5 estrellas sobre 5

Great advice on products and all at a good price. Comms re delivery were great and my sunbeds arrived on time well packaged and exactly as ordered. Cant recommend JJ enough for their products, produ... Ver más

Valorada con 5 estrellas sobre 5

We are delighted with our Nardi table and chairs purchased from Julia Jones. From placing the order through to delivery, the communication has been excellent and the whole process was handled very p... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de mobiliario para jardín
  3. Tienda de mobiliario para salones
  4. Tienda de muebles de exterior
  5. Tienda de sofás
  6. Tapicería

Sobre Julia Jones

Escrito por la empresa

Julia Jones - specialists in made to order furniture
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.

Specialising in furniture for the design conscious client who values quality & service -

Fama upholstery, & Nardi outdoor furniture

We have the only dedicated Fama showroom in the UK, where we showcase Fama's innovative sofa and armchair designs.

At Julia Jones, we blend our passion for quality furniture with personalised customer service. Rob & Zeta will help you create your perfect pieces to suit your needs. We offer nationwide delivery and assembly service, with an extensive selection available to view in our showrooms.

Open 7 days by appointment only.

Contact Rob and Zeta to book an appointment to view and discuss your next furniture pieces. VISIT US shop Fama shop Nardi

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(239)

103 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My second Fama chair

My second Fama chair. Julia Jones have all the styles and fabrics to choose from. You couldn’t find a better store.

12 de junio de 2026
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Respuesta de Julia Jones

Many thanks for your feedback and I am so pleased you are happy with your fab new Kylian chair. It looks perfect in position. Many thanks again for your order. Zeta

Valorada con 5 estrellas sobre 5

Very good service

Very good service

8 de junio de 2026
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Respuesta de Julia Jones

Thats great, what we strive for every time. Many thanks again for your order, Zeta.

Valorada con 5 estrellas sobre 5

The product was as expected of a very…

The product was as expected of a very high quality. The team at Julia Jones were very good communicators - I asked a question and got a response quickly. They knew I had a deadline for delivery and they made sure my sofa bed arrived on time. For me it was an expensive purchase but I cannot fault their service. I also reached out pre online purchase and they mocked up different designs for me which really helped me. I have looked online at their shop for many years and they did not disappoint

6 de junio de 2026
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Respuesta de Julia Jones

Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your fab new Fama Bolero sofa bed and the service you received from start to finish. Many thank again for your business, Zeta.

Valorada con 5 estrellas sobre 5

Great customer service

We purchased six chairs from this company and had exceptional service from Zeta Jones - first class communication, responsive about delivery dates and the chairs are just great.
Thank you
Peter Belfield

6 de junio de 2026
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Respuesta de Julia Jones

Thats brilliant, many thanks for your feedback. It is great to hear. Zeta

Valorada con 5 estrellas sobre 5

We love our chairs

We love our chairs, actually much better than we expected. They are perfect for what we want. Fantastic customer support. Zeta was amazing and went above and beyond to help us with our delivery when we had to change the date. Zeta kept us up to date with everything throughout the whole process. Great company, highly recommend

29 de mayo de 2026
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Respuesta de Julia Jones

Many thanks for your feedback. I'm so pleased to hear that you love your chairs and that we were able to make the delivery process as smooth as possible. Our personal service allows us to respond quickly when plans change, and we're delighted we could help. Many thanks again for your support, Zeta.

Valorada con 5 estrellas sobre 5

Strong customer care

I was overseas and Zeta and Rob guided me patiently through the whole process of purchasing what turns out to be the perfect choice for my living room. Care and attention is what you will get alongside a great product.

2 de junio de 2026
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Respuesta de Julia Jones

Many thanks for your review. It was a pleasure helping you choose the right sofa while you were overseas. Although you weren't able to try it in person, we were confident from our conversations and understanding of what you were looking for that the Hector would be a great fit for your space. Many thanks again for your order. Zeta

Valorada con 5 estrellas sobre 5

Excellent service …

The original query was handled promptly, the order arrived in the U.K. on time. There was a problem that was down to the carrier but it was resolved quickly. Zeta kept us informed throughout the whole process.

1 de junio de 2026
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Respuesta de Julia Jones

Many thanks for your feedback. We're glad your order arrived on time and that the carrier issue was resolved quickly. Our personal service means we can respond promptly and efficiently when issues arise. Many thanks again for your business. Zeta

Valorada con 5 estrellas sobre 5

Really very good

Really very good - Zeta in particular offered outstanding service .

1 de junio de 2026
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Respuesta de Julia Jones

Many thanks for your feedback. Your support and comments are greatly appreciated, Zeta.

Valorada con 5 estrellas sobre 5

Great communication and god products

Great correspondence keeping us up to date with progress on delivery and personal attention from Zeta . Great outdoor chairs too

28 de mayo de 2026
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Respuesta de Julia Jones

Many thanks for your feedback and I am so pleased you are happy with your fab new Doga dining and relax chairs. Many thanks again Zeta.

Valorada con 5 estrellas sobre 5

Great selection

Great selection, precise product description, nice and easy communication, delivery in time.

28 de mayo de 2026
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Respuesta de Julia Jones

We are so pleased you are happy with your fab new Nardi Folio set and we hope you get lots of enjoyment out if it this summer and for many more to come. Many thanks again for your business. Zeta

Valorada con 5 estrellas sobre 5

Amazing

Amazing! Zeta and Rob are so helpful and the sofa is beautiful. I couldn’t recommend Julia Jones more!

16 de mayo de 2026
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Respuesta de Julia Jones

We are so pleased you are happy with your fab new Indy sofabed in position and thank you so much for your very kind comments. Many thanks again Zeta

Valorada con 5 estrellas sobre 5

Excellent family business

Very impressed overall with my first experience of purchasing furniture from Julia Jones. Customer service was excellent; helpful, timely, professional and clear communication at all times.
Very happy with the Fama armchair that I purchased, fantastic choice of fabrics and so great to order a bespoke piece of furniture, the website was easy to navigate too. So happy with the chair, its of great quality, comfortable to sit in and a work of art in its own right.
The delivery service was excellent also with the team showing the same level of professionalism and efficiency.

16 de mayo de 2026
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Respuesta de Julia Jones

Thank you so much for your lovely review. We’re delighted to hear you were impressed with both the service and your fab new Fama Kylian armchair. It’s great to know you were pleased with the whole experience, from choosing fabrics to delivery as this is us. We really appreciate your kind words and hope you enjoy your beautiful new chair for many years to come. Many thanks again Zeta

Valorada con 5 estrellas sobre 5

Kept up to date when I would get…

Kept up to date when I would get delivery
And the sun loungers are even better than described

12 de mayo de 2026
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Respuesta de Julia Jones

Thats super, many thanks and I am so pleased you are happy with your fab new Nardi Alfa sun loungers. Many thanks again for your order Zeta

Valorada con 5 estrellas sobre 5

Outstanding Product and Customer Care

We couldn't be more please with our arm chair ordered from Julia Jones. The product is of the highest quality and the customer care was of the highest. Highly recommend

12 de mayo de 2026
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Respuesta de Julia Jones

Many thanks for your feedback, I am so pleased you have been happy with everything from start to finish and you love your fab new Fama Volta armchair. Many thanks again for your order. Zeta

Valorada con 4 estrellas sobre 5

Excellent communication

Excellent communication. Product was a bit delayed but that wasn’t their fault and they kept me informed. Very happy with it once received.

5 de mayo de 2026
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Respuesta de Julia Jones

Thank you very much for your feedback. Unfortunately, there were temporary delays on the European freight rail network following the Easter period, alongside planned infrastructure works affecting parts of the route from Italy. As soon as your order arrived with us we immediately dispatched yours and everyone else affected on this shipment. We hope you enjoy your new Nardi Trill garden chairs throughout the summer and for many years to come. Thank you again for choosing us. Many thanks Zeta

Valorada con 5 estrellas sobre 5

Excellent customer service

I had particular difficulties as wanted the furniture delivered before I had an op as I wouldn't as able to lift it after the op. Zeta was incredibly helpful, checking on the delivery and keeping me informed, ensuring that it would be delivered in time. She took the stress away, I can't thank her enough!
The furniture is wonderful, comfortable and to a very high standard.
I can highly recommend Julia Jones, really appreciate everything you have done for me.

28 de abril de 2026
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Respuesta de Julia Jones

Many thanks for your lovely note, thats very kind of you and I am so pleased we were able to get your fab new Maximo armchair and footstool delivered as and when needed ahead of your op. I do hope you are making a speedy recovery and your super new chair is helping. Many thanks again Zeta.

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