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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered on Monday evening, and the racquet arrived on Saturday with the stringing I selected. I contacted customer support on Friday to check the status, as I hadn’t heard anything from them. They pro... Ver más

Valorada con 2 estrellas sobre 5

Can’t fault the price. Unfortunately ordered last Friday evening with next day delivery. With stringing, expected it on the Tuesday or Wednesday at the latest. Had to chase and it came today (Friday... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a Butterfly garden rollaway 5000 in grey. Spoke online to Gary who gave a good deal which included TT bats, balls n TT butterfly cover. Item arrived within 1 week but unfortunately got dam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The heel came off my previous squash shoes during a match…I found this company online at a competitive price and promptly ordered! The trainers turned up within a few days and I’m very pleased with b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para tenis

Información proporcionada por diversas fuentes externas

Just Rackets website and shop sells a large range of Squash Tennis Racketball Badminton Table Tennis rackets and sports equipment.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

390 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,6

Todas las opiniones

(390)

65 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

DO NOT USE THIS WEBSITE

I ordered a tennis racket 2 weeks ago. No sign of it so I contacted Just Rackets and they said, oh we didn't realise, but this item is actually out of stock'

Very very poor to not communicate this. I have not had a refund yet either - I would not use this website!

26 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

just nowNEW
I ordered a table tennis 4 weeks ago with accessories, the latter arrived I the week however the table itself still hasn't, seriously it's a joke, don't use this company. I haven't checked the reviews prior my purchase regret it now. I am going through the same issues highlighted by others. The owner Gary is hard to get hold of, when you do, he keeps saying he is gonna chase it up with the courier, as they don't hold stock of big items. And 2 weeksater when I speak to him he says the same things..
Avoid buying from them!!!!!!
The delivery was gonna take 1-2 weeks, after 4-5 weeks not receiving the item in 2021 speaks for itself. If I don't get it in a week I am asking for a refund..

21 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

The table tennis table we bought developed faults and Gary at Just Rackets organised a new replacement and collection of the original without any problems.
Would definitely recommend.

15 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive customer service

There were a few minor issues that weren't the company's fault but I was given great customer service and the course of action that company took was very professional. Gary was excellent to deal with.

13 de julio de 2021
Opinión espontánea
Logotipo de Just Rackets

Respuesta de Just Rackets

thank you Simon
kind regards Gary
justrackets.com

Valorada con 1 estrellas sobre 5

We purchased an SureShot heavy duty…

We purchased an SureShot heavy duty basketball unit back in August 2020, took ages to arrive when it arrived we assembled it and it was useless and not fit for purpose, contacted just rackets after many conversations they agreed to pick up goods and refund the goods were eventually collected in January 2021 but we still have NO REFUND cannot get hold of Gary by phone or email, please do not use this company we are a school and cannot afford to lose money this way.

13 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

Raised a purchase order for some benches, when the invoice arrived it was different by £535, challenged Gary from Sales and he advised the prices had changed and said this must have been an error at my side. The product code is no longer available on the website but is on a google search. Gary is no longer answering emails and I called him over 3 hours ago with no response. AVOID AT ALL COSTS

12 de marzo de 2021
Opinión espontánea
Logotipo de Just Rackets

Respuesta de Just Rackets

The customer seems to have made a mistake on the bench sizes on there purchase order, the larger benches are more expensive then the small benches.

Valorada con 1 estrellas sobre 5

Appalling

Appalling. Customer service so bad I thought I'd been scammed. No phone service, emails slow and unhelpful. Lied about my order being on is way multiple times. Item arrived over 3 weeks late and damaged. Refund given but it was a horrible stressful experience. Don't shop here.

6 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Professional Scammer! Avoid!

I should have read the reviews before purchasing. What a mistake! Purchased a table tennis with the promise that it was in stock and delivered within 3 days. Never received anything. Emailed him (Gary) and he was super unprofessional, condescending and rude. After raising the issue with Paypal, he responded and promised delivery within 4 working days. Guess what? I have received nothing! Emailed again and stopped responding. Now, I am hoping Paypal will sort this out. Avoid at all costs! This is a scam! This person should be in prison, not freely scamming people on internet!

21 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a complete scam

This company is a complete scam. I received a damaged table and after three months still have no replacement. They have asked me to store the damaged table for months with no collection date in sight and they still have my money! DO NOT buy from these people unless you are prepared to lose your money and end up with nothing but a damaged table to dispose of yourself!

20 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dishonest and lying merchant

Ordered TT table 3weeks ago still no indication about delivery. Owner Gary is totally unprofessional, despite promising dispatch the next day every time I spoke no sign of it. He kept lying and gave false reassurances. Now stopped responding to emails and phone calls. Appalling customer service. Only saving grace is I could raise dispute as paid via Paypal.

17 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed is this company a scam?…

I had great communication with this company until I paid . Was reassured if I paid by 25/6 I d have the table within a couple of weeks , priority etc etc promised emails , delivery nos and should have been delivered Tuesday 14/7. No delivery , no phone call, no email. Not answering phone now or emails

15 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item not delivered and cant get hold of customer service for refund

its been 16days since i paid for my table tennis table but still not delivered, despite promises that it would be delivered last weekend, i was told item arived to the UK since the 3rd and would recieve it by 5th. today is 9th. the most frustrating thing is i cant get hold of anybody, my email complaining about status of item has not been responded to.

several calls have not been answered or returned. i really hate giving negative feedback but this company has taken poor service to a different. i cant even speak to anybody to get my refund

i'll have to request my refund through other means

9 de julio de 2020
Opinión espontánea

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