Just Landlords Opiniones 

1169
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I find the site particularly difficult to navigate and ALWAYS end up having to speak to an advisor. If you are renewing a policy you can no longer pay over the phone so I go to "renew" but it never w... Ver más

Valorada con 5 estrellas sobre 5

Craig was extremely helpful as I was slightly panicked because my renewal was late due to a misunderstanding on my part. He guided me carefully through the process during our phone call and made every... Ver más

Valorada con 1 estrellas sobre 5

Q: How do you rate an insurance company once you get past the quote? A: By having to make a claim. I'm giving 1 star review because 10 weeks later, despite being appointed a loss adjuster (app... Ver más

Valorada con 5 estrellas sobre 5

Just had a very positive experience on my Just Landlords renewal. Having been with them for a decade, I'd seen my landlord insurance go up £100 in the last 2 years (with no claims). So gave JL a call... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros para propietarios inmobiliarios
  2. Compañía de seguros

Sobre Just Landlords

Escrito por la empresa

Just Landlords

Escrito por la empresa

Just Landlords is a specialist insurance provider for residential homes that are tenanted, unoccupied, or used as holiday homes or second homes. We also provide rent guarantee insurance for landlords.
We have been providing property insurance since 1998, and in 2019 we became part of the Arthur J Gallagher & Co. Group of companies. These days, landlords can choose from many different landlord insurance providers, each promising to get them the best deal. However, at Just Landlords, we believe that saving money on your landlord insurance is only beneficial if you also have a policy that fully protects you and your business. We provide landlord insurance that is competitively priced and provides cover that most other providers simply do not want to offer. Don't just take our word for it, have a read of the extensive cover we provide and compare it with your existing policy. We feel confident that you will be surprised to see how much more cover our policy offers and that we really do provide real peace of mind. Regardless of the size of your property portfolio, location or property type, we provide a landlord insurance policy that will suit you.

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 24 horas

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4,2

Todas las opiniones

(1169)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service throughout the years.

My request was handled promptly and professionally by Alex who was able to amend my policy straight away and without any fuss. All follow up emails were received exactly as expected and the link to the payment system was so easy to use. Thank you.

26 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

comprehensive, efficient and friendly service

I recently had to make several changes to my Just Landlords policy as the property became vacant and then was sold. On both occasions I contacted Just Landlords by phone and received prompt and efficient service from a knowledgeable customer service agent. The policy changes were agreed and paid for over the phone and within minutes a confirmation email arrived with relevant documents. It was a refreshing change from the usual interminable wait experienced with other organisations. Landlord insurance has become more difficult over the years with the usual big insurers who often do not want you. Just Landlords really understands the problems and treats its clients with respect, providing a comprehensive, efficient and customer friendly service. To be recommended.

20 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt replay.

Prompt replay.
Pleasant manner
Answered all my questions.
Dealt with my issue

19 de septiembre de 2023
Opinión espontánea
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Respuesta de Just Landlords

Great to hear and hopefully many more to come with Just Landlords.

Valorada con 5 estrellas sobre 5

I spoke with Kieran today

I spoke with Kieran today. He was helpful, listened carefully to my somewhat complicated issue and provided clear advice and a suitable solution.
Full marks!

18 de septiembre de 2023
Opinión espontánea
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Respuesta de Just Landlords

Great news to hear from a great member of our team! I will be passing on your feedback to Kieran.

Valorada con 5 estrellas sobre 5

Good service

I called to check on the progress of an amendment to my policy. The staff member was professional and friendly. She ascertained great details of my query and then provided the information I needed to resolve my query. Also she provided additional information on my policy regarding any changes to the price.
Overall a good experience.

15 de septiembre de 2023
Opinión espontánea
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Respuesta de Just Landlords

Happy to hear another valued customer has had a great customer journey with us! Thank you so much for your feedback

Valorada con 5 estrellas sobre 5

A comprehensive and professional…

A comprehensive and professional service - Alex was again very knowledgeable and helpful - thank you.

12 de septiembre de 2023
Opinión espontánea
Logotipo de Just Landlords

Respuesta de Just Landlords

Thank you for the feedback, Alex is a long time member of Just Landlords and an asset to our company and customers!

Valorada con 5 estrellas sobre 5

Very quick customer services response time

I was able to speak to someone very quickly, and had my query answered equally quickly.

11 de septiembre de 2023
Opinión espontánea
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Respuesta de Just Landlords

We aim to have our call answers in seconds, glad to hear you got the service all our customer deserve.

Valorada con 5 estrellas sobre 5

As always Kieran was extremely helpful…

As always Kieran was extremely helpful and professional, explaining the options and methods of dealing with unoccupied properties.

8 de septiembre de 2023
Opinión espontánea
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Respuesta de Just Landlords

Thank you for those kind words and I will of course pass on your feedback that well deserved for Kieran!

Valorada con 5 estrellas sobre 5

Very easy to amend my policy

Kieran was very helpful and informative regarding a change I needed to make to my policy. He made the process very easy.

6 de septiembre de 2023
Opinión espontánea
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Respuesta de Just Landlords

Great to hear! We aim to make any adjustments quick and easy with our dedicated team.

Valorada con 5 estrellas sobre 5

Swift response, my question answered!

I got through on the phone line very quickly, had a question which Alex was able to answer with ease, and I felt reassured that I had got the info I was looking for.
All good!

7 de septiembre de 2023
Opinión espontánea
Logotipo de Just Landlords

Respuesta de Just Landlords

Great to hear! Alex is always committed to each customer he serves! We will be passing on this feedback

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