KDE Ltd Electrical, Plumbing and Central Heating Opiniones 

385
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Arranged to come out twice, took time off work and didnt come. Then accused us of not being in. Lied and said they had a picture evidence they come out then sent a picture of the door postmarked with... Ver más

Valorada con 5 estrellas sobre 5

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... Ver más

Valorada con 5 estrellas sobre 5

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... Ver más

Valorada con 5 estrellas sobre 5

Late call for a gas leak identified by Cadent. Called out KDE and they said they'd have some round within half an hour, Engineer called Ed turned up, and on time. Confirmed the Cadent diagnosis and th... Ver más

Información sobre la empresa

  1. Electricista
  2. Reformas de baño
  3. Carpintero
  4. Servicio de instalaciones eléctricas
  5. Fontanero
  6. Servicio de reparación de radiadores

Escrito por la empresa

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

385 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(385)

6 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Oh dear!

I approached KDE because I had used them in the past and had a relatively positive experience. The work was a simple domestic job to replace a kitchen socket, a couple of replacement smoke detectors and to investigate an outside security light. No one arrived on the day it was booked for, a Friday, and I had no phone call. Two technicians arrived unannounced on the Monday when, fortunately, we were at home. The main work took 1 hour, with one of them mostly holding the ladder. I was somewhat surprised to find the technicians still sat in their van outside my house an hour later. When I queried this, and asked if I was still being billed for 4 hours, I got sent tracking details for the van to show it was on site for that time. All fine then!!

I have had no sensible response regarding this so, in the end, decided to pay up for the full hours instead rather than waste further time with them on this. I hope this review is useful to anybody else considering using their services - perhaps get them to bill for the actual time taken rather than an inflated/obfuscated estimate. Or, better still, look elsewhere.

8 de diciembre de 2023
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Good afternoon thank you for providing a review, I have however replied to you on google regarding this. If you would like to discuss this further please give our satisfaction team a call and we would be pleased to discuss this 01928 711444 and ask for Sarah.

Valorada con 5 estrellas sobre 5

Engineer friendly

Engineer friendly, polite, and efficient. I will be booking my annual services with KDE.

17 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

This is great to hear

Valorada con 5 estrellas sobre 5

Wayne the electrician was excellent

Wayne the electrician was excellent. Friendly, professional and very experienced.

16 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review I will pass on to Wayne

Valorada con 5 estrellas sobre 5

Always a great job done

Always a great job done. All the jobs I have had done. The staff and individuals sent out to repair or install. Each and everyone pleasant and respectful and happy with work carried out. Would highly recommend.

16 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review its very much appreciated, we will pass on to individuals involved

Valorada con 5 estrellas sobre 5

We had 3 lads visit our property to fix…

We had 3 lads visit our property to fix some new sockets in our kitchen. They were very professional and just lovely lads in general. Very happy with our new sockets and they cleaned everything up afterwards which was perfect. Thanks so much!
Demi-Lee

12 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review I will pass on to the engineers who attended

Valorada con 5 estrellas sobre 5

Always happy with KDE

Always happy with KDE. Great company and super responsive.
Thank you

11 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Glad to be of service, thank you for the kind words

Valorada con 5 estrellas sobre 5

KDE has all the benefits of British gas…

KDE has all the benefits of British gas without the high cost .
Extremely happy with their service , professionalism and their after service.

11 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thanks for the lovely review its much appreciated, we are happy you are happy with the service

Valorada con 5 estrellas sobre 5

Excellent work by Mathew

Excellent work by Mathew. He went to great lengths to find the problem with my heating and helped me with problems. He is a star worker. I cannot speak too highly of him.

10 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much I have passed this feedback on to the engineer

Valorada con 5 estrellas sobre 5

Extremely efficient and on time

Arrived on time after giving phoning us to say he’d be 15 minutes.
Extremely efficient and knowledgeable, also explained the problems and what he was doing to rectify the problems.
Totally satisfied with the completed job, many thanks.

10 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much for this lovely review, if you could let me know your job reference number id appreciate it as id like to pass this feed back on to our engineer.

Valorada con 5 estrellas sobre 5

Boiler service

KDE installed a new boiler for us last year which we have been very happy with, today's visit was to give it it's first service.
The engineer turned up on time was polite and did a full service on the boiler, when the service was completed the engineer made sure everything was clean and tidy before he left.

9 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review us, we are happy you have had a great service.

Valorada con 5 estrellas sobre 5

annual boiler service

on time for appointment

9 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

thank you for taking the time to review

Valorada con 5 estrellas sobre 5

I have used KDE f since 2016 and have…

I have used KDE f since 2016 and have found them to be very reliable and competent in their work, in electrical, plumbing and bathroom installation.

8 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review, its much appreciated

Valorada con 5 estrellas sobre 5

Nice and quick gas service

Nice and quick gas service. Easy to set up the appointment and they were very polite. Would definitely recommend.

5 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you I have passed this info on to the team

Valorada con 5 estrellas sobre 5

Ed and his colleagues did a good job…

Ed and his colleagues did a good job quickly fitting a new central heating boiler today

4 de enero de 2024
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the fantastic review we will pass this on to Ed and the other staff who worked on your boiler.

Valorada con 4 estrellas sobre 5

Happy customer

I was happy with the prompt response to a problem with a gas boiler. The fault was identified, the replacement ordered and fitted on the date given.
Job reference 282845-001

15 de diciembre de 2023
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review - If possible can you let me know your job reference number I would like to pass the feedback on to the staff involved.

Valorada con 1 estrellas sobre 5

Absolute Rip Off!

Absolute Rip Off!
We were charged almost £1000 for a bit of electric work. They came initially to carry out the EICR and found a defect. That cost about £160. Then they came back to investigate where the issue was (which my husband had already discovered in half an hour) However that cost us another £200. Then they came back to fix the issue and that cost us over £500! just to put an armoured cable around the house! We would NEVER use them again. They simply overcharge! Such a rip off Avoid if you don't want to be ripped off!

14 de octubre de 2023
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

It is very disappointing to hear that you think we have over charged, if you get in touch with our office enquiries@kde-ltd.co.uk I can get this looked into for. It certainly is no the aim to overcharge and I would be more than happy to have this looked in to for you.

Valorada con 5 estrellas sobre 5

Leak detective!

KDE responds promptly and efficiently when they are needed. Staff are courteous, helpful and get on with the job competently. Today a KDE plumber visited to help diagnose a very elusive leak. After thorough investigation, a number of possible sources were ruled out and options were suggested for further monitoring. A useful visit: professional, knowledgeable and pleasant.

21 de diciembre de 2023
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much for a great review

Valorada con 5 estrellas sobre 5

Bathroom plumbing

Job completed promptly by a pleasant and competent tradesman

18 de diciembre de 2023
Opinión espontánea
Logotipo de KDE Ltd Electrical, Plumbing and Central Heating

Respuesta de KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review

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