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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What should have been a simple pulling through of cables to upgrade me to full fibre became more complicated as the original cabling to my house had been completed in a non-standard way (bodged)! Luck... Ver más

Valorada con 5 estrellas sobre 5

Job ID S2240919 Sean ID 311683. Great experience. Sean was friendly, professional and very knowledgeable. A problem which arose from the service providers mistake was very quickly rectified by Sean.... Ver más

Valorada con 1 estrellas sobre 5

Kelly Group installed Fibre Broadband on behalf of BT and the engineer ripped a box off our living room wall taking a chunk of wallpaper with it. We lodged a complaint and have been chasing up for m... Ver más

Valorada con 5 estrellas sobre 5

The Engineer named Ilker was brilliant - professional, punctual, polite and friendly. The BT wifi line was working at about 2% and Ilker had to investigate wiring on 3 floors and outside to find out... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Contratista de telecomunicaciones

Escrito por la empresa

Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

933 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(933)

367 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

(I’d like to leave a review for Liam Roberts, Outreach Engineer at the Kelly Group)
After reporting a fault with Vodafone yesterday, I was advised that an engineer would attend on Friday. I therefore wasn’t expecting such a quick response, so I was very pleasantly surprised when Liam arrived today to resolve the issue. Liam was professional, courteous, and efficient. He quickly identified and fixed the fault, making the whole process smooth and stress-free. It’s refreshing to receive such prompt and high-quality service.

Thank you, Liam, for the excellent support — it’s very much appreciated.

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

jayson was very polite respectful and…

jayson was very polite respectful and professional , he did everything to find the faults and fixed them in a timely manner. he also made sure everything was working correctly before leaving and made sure everything was put back in place and left everything tidy

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a young guy (Brendon Lee) come over…

Had a young guy (Brendon Lee) come over to check out a fault, firstly he went out of his way to accommodate my timings due to my work commitments which would have upset his work schedule for the day, and secondly he was professional and meticulous in what he did by way of fault finding and then resolving the problem: a credit to his company for sure. Thank you.

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Charlie was polite and knowledgeable

Charlie was polite and knowledgeable. He check again the internal connection then walked the the length of the line from the junction to our home. He found some points of degradation and fixed them. All now works just fine and the performance is back where it should be.

Great job.

23 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jayson was very methodical in finding…

Jayson was very methodical in finding the fault and explained everything to me
So its a 5star from me
He explained it could be router as its 8 years old and should be replaced if problem continues

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good service from Brandon

Really good service from Brandon. System and problem well explained and got to the root of a long running equipment issue with our very slow broadband.
Nice manner too which made the visit all the more positive.

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I couldn’t be more impressed with the…

I couldn’t be more impressed with the service I received today. The broadband engineer, Abdul Odushoga was punctual, professional, and incredibly knowledgeable. He quickly identified the issue and clearly explained what needed to be done, making everything easy to understand.

The work was carried out efficiently and to a very high standard. He made sure the connection was fully tested and running perfectly before leaving, and he even took the time to answer all of my questions.

Friendly, respectful, and thorough from start to finish — a real credit to the company. Thank you for restoring my broadband so quickly and smoothly!

24 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

WiFi connection…

I had a problem with my WiFi connection 2 days after reporting the fault, Engineers were sent out. The engineer Brandon couldn’t have been any more helpful. He advised what he thought the fault was . Then explained how he’d fixed the fault. I couldn’t be at home the whole time of the visit. But I was kept up to date throughout Brandon being there.

24 de febrero de 2026
Opinión espontánea

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