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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What should have been a simple pulling through of cables to upgrade me to full fibre became more complicated as the original cabling to my house had been completed in a non-standard way (bodged)! Luck... Ver más

Valorada con 5 estrellas sobre 5

Job ID S2240919 Sean ID 311683. Great experience. Sean was friendly, professional and very knowledgeable. A problem which arose from the service providers mistake was very quickly rectified by Sean.... Ver más

Valorada con 1 estrellas sobre 5

Kelly Group installed Fibre Broadband on behalf of BT and the engineer ripped a box off our living room wall taking a chunk of wallpaper with it. We lodged a complaint and have been chasing up for m... Ver más

Valorada con 5 estrellas sobre 5

The Engineer named Ilker was brilliant - professional, punctual, polite and friendly. The BT wifi line was working at about 2% and Ilker had to investigate wiring on 3 floors and outside to find out... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Contratista de telecomunicaciones

Escrito por la empresa

Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

933 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(933)

368 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Job from Imran at Kelly Group…

While having our broadband updated to fibre, we had Imran from Kelly Group come to carry out the works required. I was so impressed at the fact that despite experiencing technical issues he stuck around until the new system was fully functioning. That kind of mindset is hard to find these days so job well done ✅

20 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

unreliable

unreliable. did not arrive in time that they confirmed twice. I had to call multiple times, and then promises about when the person would arrive broken the whole time. Waited the whole day and no one arrived. Openreach should choose someone else.

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stefanos and Josh visited my property…

Stefanos and Josh visited my property at the Perfect time, he also rang before arriving which was perfect as my internet was down and ring door bell would have been useless. Came in detected the odd problem and even replaced a fixture at no cost to me. Definitely recommend. Thanks again fellas

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Broadband repair for slow download speeds

We had a visit today from an engineeer called Harry to look at a broadband that was only running at approximately half it's rated speed, Harry kept me informed at every stage & resolved the issue to my complete satisfaction, he even went the extra mile by demontrating the expected speeds with his tester at the point where the cable would have plugged into the router.

In addition Harry was very friendly & I'd be very happy if he was allocated to a future install or repair job of mine.

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and reliable service by Hossain

I had a very positive experience with Kelly Group. Hossein was professional, polite, and completed the work efficiently. Communication was clear throughout the process, and everything was handled on time. I would definitely recommend their services.

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Today we had Andrew visit us to fix a…

Today we had Andrew visit us to fix a broadband issue we where having he was very polite and took his boots off before entering the property which is nice to see he behaved in a very professional manner and fixed the fault whilst explaining to me what the process was nothing but 5 stars

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Charlie Shoesmith was a pleasant young man who made a thorough job of ensuring all was working properly before leaving.

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had an engineer to our property…

We had an engineer to our property today, a young lad named Andrew. He was absolutely brilliant with explaining the problems and also very efficient. He was also very thorough and made sure everything was sorted. Very friendly and ensured we understood the problem.

19 de febrero de 2026
Opinión espontánea

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