What should have been a simple pulling through of cables to upgrade me to full fibre became more complicated as the original cabling to my house had been completed in a non-standard way (bodged)! Luck... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Job ID S2240919 Sean ID 311683. Great experience. Sean was friendly, professional and very knowledgeable. A problem which arose from the service providers mistake was very quickly rectified by Sean.... Ver más
Kelly Group installed Fibre Broadband on behalf of BT and the engineer ripped a box off our living room wall taking a chunk of wallpaper with it. We lodged a complaint and have been chasing up for m... Ver más
The Engineer named Ilker was brilliant - professional, punctual, polite and friendly. The BT wifi line was working at about 2% and Ilker had to investigate wiring on 3 floors and outside to find out... Ver más
Información sobre la empresa
Escrito por la empresa
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
Información de contacto
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great Job from Imran at Kelly Group…
While having our broadband updated to fibre, we had Imran from Kelly Group come to carry out the works required. I was so impressed at the fact that despite experiencing technical issues he stuck around until the new system was fully functioning. That kind of mindset is hard to find these days so job well done ✅
Hossain was amazing and spent a lot of…
Hossain was amazing and spent a lot of time sorting out the problem with my broadband. He was polite and very considerate, I'm very grateful.
Engineer review
Hossain was excellent engineer and fixed the problem with my broadband . Thank you very happy !
unreliable
unreliable. did not arrive in time that they confirmed twice. I had to call multiple times, and then promises about when the person would arrive broken the whole time. Waited the whole day and no one arrived. Openreach should choose someone else.
Had some issues with broadband speed…
Had some issues with broadband speed and this was dealt with quickly and professionally. Great service!
Stefanos and Josh visited my property…
Stefanos and Josh visited my property at the Perfect time, he also rang before arriving which was perfect as my internet was down and ring door bell would have been useless. Came in detected the odd problem and even replaced a fixture at no cost to me. Definitely recommend. Thanks again fellas
Excellent visit by your engineer…
Excellent visit by your engineer Brandon Scott who analysed and fixed the problem where others had failed!
Very polite and informative.
Thank you
From Terry Field Parkhill ABN
Hossain was so friendly and…
Hossain was so friendly and accommodating, going the the extra mile sorting out our line problem. I couldn't be happier.
Hossain provided a superb skilled…
Hossain provided a superb skilled service could not have done more to solve issue
Friendly and efficient.
Friendly and efficient.
Very quick.
Abdul was great and serviced my broadband.
Broadband repair for slow download speeds
We had a visit today from an engineeer called Harry to look at a broadband that was only running at approximately half it's rated speed, Harry kept me informed at every stage & resolved the issue to my complete satisfaction, he even went the extra mile by demontrating the expected speeds with his tester at the point where the cable would have plugged into the router.
In addition Harry was very friendly & I'd be very happy if he was allocated to a future install or repair job of mine.
Professional and reliable service by Hossain
I had a very positive experience with Kelly Group. Hossein was professional, polite, and completed the work efficiently. Communication was clear throughout the process, and everything was handled on time. I would definitely recommend their services.
Called to say when engineer was arriving
Called to say when engineer was arriving
Hossain job completed very satisfied
Hossain job completed very satisfied.
Great service and knowledgeable
Abdul listened to the description of the problem and very thoroughly worked out its cause. Super polite, knowledgeable and efficient. Brilliant service.
Today we had Andrew visit us to fix a…
Today we had Andrew visit us to fix a broadband issue we where having he was very polite and took his boots off before entering the property which is nice to see he behaved in a very professional manner and fixed the fault whilst explaining to me what the process was nothing but 5 stars
Hussain came today to fix my broadband…
Hussain came today to fix my broadband as it keep going of he was very friendly and helpful and got the job done very fast I’m very happy
Excellent
Charlie Shoesmith was a pleasant young man who made a thorough job of ensuring all was working properly before leaving.
We had an engineer to our property…
We had an engineer to our property today, a young lad named Andrew. He was absolutely brilliant with explaining the problems and also very efficient. He was also very thorough and made sure everything was sorted. Very friendly and ensured we understood the problem.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








