Absolutely over the moon with these gardening gloves.Its the first time ive ever found such and comfortable pair of gloves , so they come with a high recommendation.Thankyou
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I posted about a damaged watering can and hadn’t heard anything just an automated response.So I posted a one star review. An hour later I received an email confirming a replacement was being sent . I... Ver más
La empresa ha respondido
K&S have a great reputation and fully deserve it. My most recent experience was a claim under a guarantee. They were transparent, asked the right questions and responded when full situation was known.... Ver más
La empresa ha respondido
Excellent company, lovely high quality tools. I bought both adult and child size hand tools. I particularly love that the kids tool sets are of the same high quality as the adult ones - excellent valu... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At Kent & Stowe, we believe that exceptional garden tools can create extraordinary things. Our commitment to extraordinary design is evident in every product we create, ensuring that each tool performs brilliantly but is also a beautiful addition to your garden shed. Inspired by the timeless beauty and craftsmanship of British gardening heritage, our tools are designed to meet the needs of today’s gardeners while honouring the expertise of generations past. Each Kent & Stowe tool is crafted with precision, using superior materials to ensure durability, comfort, and performance. From hand-forged stainless steel spades to ergonomically designed secateurs our range of tools are thoughtfully created to make gardening a pleasure. We take pride in our commitment to sustainability and our dedication to supporting gardeners of all skill levels. With Kent & Stowe, you’ll find tools that are not just practical, but a joy to use. With the right tools, extraordinary things are possible.
Información de contacto
4,5
Excelente
368 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Kent & Stowe
Hello,
We're so happy to hear you're pleased with the quality and received prompt service. We appreciate your positive feedback!
Thanks,
The K&S Team
Lawn shears replacement
I have just received a replacement set of lawn shears from Kent & Stowe- thank you.
The original set were faulty but swiftly replaced by Kent & Stowe. I am pleased to report the new pair work wonderfully.
6 de julio de 2026
Respuesta de Kent & Stowe
Hello,
We are so pleased to hear that your replacement lawn shears are working wonderfully!
We always aim for complete customer satisfaction, and we appreciate you letting us know about your positive experience with our swift replacement process. Thank you for your kind feedback.
Thanks,
The K&S Team
Beautifully crafted hoes
Received our order of beautifully crafted Kent & Stowe Stainless Steel Long Handled Dutch Hoe & Stainless Steel Oscillating Hoe. Both items do a great job but especially the oscillating hoe as no weed will escape!
29 de junio de 2026
Respuesta de Kent & Stowe
Hello,
We're so happy to hear you're enjoying your Kent & Stowe hoes!
It's wonderful to know they're doing a great job, especially the oscillating hoe for tackling those weeds. We appreciate your positive feedback.
Thanks,
The K&S Team
Great Quality
love the products, and came well packaged. great quality garden tools
29 de junio de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for your wonderful review! We're so happy to hear you love our products and that they arrived well-packaged. We appreciate you recognizing the great quality of our garden tools.
Thanks,
The K&S Team
Respuesta de Kent & Stowe
Hello,
We're so glad you enjoyed our product and fast delivery! Thank you for your kind words.
Thanks,
The K&S Team
Respuesta de Kent & Stowe
Hello,
We truly appreciate you taking the time to share your positive experience. It's wonderful to hear that you were pleased with both our service and the quality of our products. Thank you for your kind words!
Thanks,
The K&S Team
Quality product and company…
Delivery delay quickly resolved and gloves are excellent quality
6 de julio de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that the delivery issue was quickly resolved and that you are pleased with the excellent quality of the gloves. We appreciate you sharing your positive experience with us.
Thanks,
The K&S Team
Well designed garden tools
My order was delivered very promptly.
The garden tools were all very well made & perfect for the jobs they were designed for. I particularly liked the adjustable shears which enable one hand working.
Very sharp. Makes light work of trimming shrubs.
3 de julio de 2026
Respuesta de Kent & Stowe
Hello,
We are so pleased to hear that your order arrived promptly and that our garden tools are perfect for your needs!
We are especially glad you appreciate the adjustable shears and their sharpness for trimming shrubs. Thank you for your wonderful feedback!
Thanks,
The K&S Team
Excellent hand tools
Excellent company, lovely high quality tools. I bought both adult and child size hand tools. I particularly love that the kids tool sets are of the same high quality as the adult ones - excellent value for money when you have a preschooler who helps in the garden almost every day. My only complaint is that I just wish you had a delivery option other than Evri! I'm happy to pay extra to have my parcels delivered by a more reputable courier.
29 de junio de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear that you and your preschooler are enjoying our high-quality tools! It's wonderful to know they're getting so much use in the garden. We truly appreciate your positive feedback on the value for money.
We also understand your concerns regarding our delivery options. We are actively reviewing our courier partnerships to ensure we provide the best possible service for all our customers. Your feedback is incredibly valuable as we consider future improvements to our shipping choices. Thank you for sharing your experience with us.
Thanks,
The K&S Team
Prompt delivery of my order
Prompt delivery of my order. Shears look good though I have yet to use them.
29 de junio de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad to hear your order arrived promptly and that the shears look great! We hope they serve you well.
Thanks,
The K&S Team
I bought a galvanised steel watering…
I bought a galvanised steel watering can that comes with a five year guarantee as a present for my partner. After two years the base has hole in it through rust after contacting the customer service department I was told because I use a water butt with rain water the guarantee is not offered. Very disappointed given the price of the watering can.
15 de julio de 2026
Opinión espontánea
Respuesta de Kent & Stowe
Hello,
We're sorry to hear you were disappointed with your Kent & Stowe Watering Can.
After reviewing the information and photographs provided, we found the corrosion visible was consistent with deterioration that can occur over time in galvanised steel products during normal use, rather than a manufacturing fault.
We would also like to clarify that this watering can is not supplied with a 5-year guarantee. Manufacturing faults are covered by a standard 12 month manufacturer's warranty, however the watering can was over two years old at the time of claim.
During our correspondence, we provided information about factors that can contribute to corrosion in galvanised steel, including prolonged exposure to moisture and the use of collected rainwater. This information was intended to explain the assessment of the product and was not the reason the claim was declined.
We appreciate this was not the outcome you were hoping for and are sorry for the disappointment caused.
Thanks,
The K&S Team
Excellent product and helpful customer…
Excellent product and helpful customer service staff
3 de julio de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for your wonderful review! We are so pleased to hear that you are happy with our product and that our customer service team was helpful. We truly appreciate your kind words.
Thanks,
The K&S Team
Respuesta de Kent & Stowe
Hello,
We're so happy to hear you appreciate the product's lightweight design, strength, and style. Thank you for your wonderful feedback!
Thanks,
The K&S Team
Respuesta de Kent & Stowe
Hello,
We're so glad to hear that our tools met your expectations for fair pricing and quick delivery. Thank you for your positive feedback!
Thanks,
The K&S Team
Great quality
Fast response to sales query, Quick delivery and the secateurs are a joy to use, Unlike my Felcos they don't get loose or jam.
2 de julio de 2026
Respuesta de Kent & Stowe
Hello,
We are so pleased to hear about your positive experience with our sales team and the prompt delivery. We're especially glad our secateurs are a joy to use and perform so well for you!
Thanks,
The K&S Team
Delivery was very prompt…
Delivery was very prompt…. Tools have been very helpful 😊
24 de junio de 2026
Respuesta de Kent & Stowe
Hello,
We're so glad to hear our prompt delivery and helpful tools met your expectations! We appreciate your positive feedback.
Thanks,
The K&S Team
Oh dear!
Oh dear!
Bought a product, which didn’t work. Contacted Customer Setvice, who promised me gift vouchers. They didn’t send them!
When I asked how to get the money off a different product, they couldn’t understand that they hadn’t actually sent me a voucher with a code.
I spoke to them again and they decided to send ne the original product, which doesn’t work!
Not really that impressed!
1 de julio de 2026
Respuesta de Kent & Stowe
Hello,
We're sorry to read of your experience and appreciate your disappointment.
Having reviewed your correspondence with our Customer Service team, I can see that after you contacted us regarding your lawn edgers, we arranged compensation under our guarantee in the form of a Kent & Stowe e-gift card to cover the full replacement value of the tool and delivery costs. When further issues arose, we also arranged for a replacement tool to be sent.
It is clear from your review that the resolution did not go as smoothly as either of us would have liked, and for that we apologise.
We would welcome the opportunity to look into this further and find a solution that works for you. If you no longer wish to keep the replacement edgers, we would be happy to discuss arranging their return and reviewing the alternative options available to you.
Please contact our Customer Service team quoting your previous correspondence, and we will be happy to assist.
Kind regards,
The K&S Team
It was for nice and she great quality product loves it…
It was for nice and she loves it compared to our old ‘standard’ hoe
1 de julio de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for your wonderful review! We are so happy to hear that your new hoe is a hit and that it's a great improvement over your previous one. We appreciate you sharing your positive experience with us.
Thanks,
The K&S Team
Nice to have a quality product!
24 de junio de 2026
Respuesta de Kent & Stowe
Hello,
We are so happy to hear you are pleased with the quality of our product! Thank you for taking the time to share your positive experience.
Thanks,
The K&S Team
Excellent customer service
30 de junio de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so pleased to hear that you had such a positive experience with our customer service. Thank you for sharing your kind words!
Thanks,
The K&S Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.