A replacement pair of new garden shears were made available and shipped to my home promptly and without quibble after providing images of the existing pair which were under guarantee. Hugely impress... Ver más
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Consulta las opiniones de los clientes
I love the digging spade but it split and after contacting Kent & Stowe I had a very positive experience and a replacement arrived within 48 hours. I was given gift vouchers for the cost and postag... Ver más
La empresa ha respondido
Great customer service after I made a claim using their 15 year guarantee after the wooden shaft snapped whilst using it correctly to aerate a historically poor grass growing area of my lawn which has... Ver más
La empresa ha respondido
I was gifted a Kent and Stowe galvanised steel watering can 2 years ago. Despite being marketed as durable outdoor/garden-grade steel, it has rusted through on the inside and is now rusting on the... Ver más
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Información sobre la empresa
Escrito por la empresa
At Kent & Stowe, we believe that exceptional garden tools can create extraordinary things. Our commitment to extraordinary design is evident in every product we create, ensuring that each tool performs brilliantly but is also a beautiful addition to your garden shed. Inspired by the timeless beauty and craftsmanship of British gardening heritage, our tools are designed to meet the needs of today’s gardeners while honouring the expertise of generations past. Each Kent & Stowe tool is crafted with precision, using superior materials to ensure durability, comfort, and performance. From hand-forged stainless steel spades to ergonomically designed secateurs our range of tools are thoughtfully created to make gardening a pleasure. We take pride in our commitment to sustainability and our dedication to supporting gardeners of all skill levels. With Kent & Stowe, you’ll find tools that are not just practical, but a joy to use. With the right tools, extraordinary things are possible.
Información de contacto
4,5
Excelente
382 opiniones
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Customer service
Customer service were responsive and polite. Dealt with my product query efficiently. I'm hoping the quality of my new tools are as good as the service!
12 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad our customer service team could assist you efficiently! We're confident our tools will meet your expectations for quality.
Thank you for your kind words!
The K&S Team
Brilliant gardening equipment, long delivery times
Brilliant gardening equipment - cannot fault the quality (and beauty). Unfortunately very long wait on delivery times!
19 de marzo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy you love our gardening equipment's quality and beauty! We sincerely regret the delivery delay you experienced.
Thanks,
The K&S Team
Super easy and quick replacement spade
Super easy and quick replacement spade. Thank you
12 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad we could help you quickly. Thank you for your positive feedback!
Thanks,
The K&S Team
Delivered on time
Delivered on time.
Strong and sturdy.
Will make our lives a lot easier, less mending and struggling to get up.
18 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear our product arrived on time and is sturdy. We're glad it will make your lives easier!
Thanks,
The K&S Team
It was an easy transaction and very…
It was an easy transaction and very swift response/delivery. Excellent quality products!
19 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you had an easy transaction and swift delivery! We appreciate your kind words about our product quality. Thank you for your feedback.
Thanks,
The K&S Team
Excellent products and service
Very impressed with the set of garden tools I purchased for my young grandson. The design, size and weight are perfect for small hands and the quality outstanding. Well packaged and speedy delivery.
10 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so glad to hear you are impressed with the garden tools for your grandson! It's wonderful that the design, size, and quality are perfect.
We appreciate your kind words about the packaging and delivery.
The K&S Team
Prompt efficient service for quality…
Prompt efficient service for quality products.
18 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you enjoyed your experience. Thank you for your positive feedback!
Thanks,
The K&S Team
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you enjoyed your experience. We appreciate your positive feedback.
Thanks,
The K&S Team
The gardening tools were great but…
The gardening tools were great but their delivery service was not
14 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you liked the tools. We are sorry the delivery was not great and are working to improve it.
Thanks,
The K&S Team
Excellent service
10 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Thank you for your kind feedback, we’re so pleased to hear you had a great experience.
We’ll be sure to share your comments with the team, and we really appreciate you taking the time to leave a review.
Thanks,
The K&S Team
Easy ordering online.
Easy ordering online.
Quick delivery.
Long handled shears we’re great.
Sturdy and well made.
6 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy you found the online ordering easy and the delivery quick! We're glad our shears are great and well-made.
Thank you for your kind words!
The K&S Team
High quality goods and recycled…
High quality goods and recycled packaging... Well done!
10 de mayo de 2026
Respuesta de Kent & Stowe
Hello
Thank you for taking the time to leave a review!
We're so glad you appreciate our goods and recycled packaging!
Thank you for your kind words.
The K&S Team
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Thank you for your kind feedback, we’re so pleased to hear you had a great experience with our customer service team.
We’ll be sure to share your comments with the team, and we really appreciate you taking the time to leave a review.
Thanks,
The K&S Team
Bought lawn edging iron thinking it was going to be good!
Bought lawn edging iron thinking it was bound to be good, I'm not sure why are all lawn edging device won't actually cut into my lawn without an enormous amount of effort, my old one, bought at a boot sale was brilliant, but eventually had to replace, now am looking for another one which will be more effective than this poorly designed Kent and Stowe edging iron, my other garden tools seem fine though.
29 de mayo de 2026
Opinión espontánea
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Please accept out apologies that you have encountered this issue with one of our Edging Irons.
All of our tools come with a guarantee, ranging from 5 - 20 years, depending on the tool. If any manufacturing faults appear during this time frame, we will look into replacing the item.
Can we please ask that you contact our customer service team with some images of the tool along with your full postal address so that we can look into this for you.
customerservice@kentandstowe.com
Thanks,
The K&s Team
Great product but delivery was…
Great product but delivery was dreadful…delivery took 13 days!!
15 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are truly sorry for the extended delivery time you experienced.
We can see that your order was despatched within 24hours of ordered and we would expect delivery to take place within 48 hours of this point. Your feedback will be passed to our courier team.
Thanks,
The K&S Team
Quality Control
I was impressed with the helpful and calm response to my issue. I had a quality control problem with a broken handle. The responder dealt with the issue with technical understanding. I asked if i could procure a replacement handle but after some back and forth emailing but was pleasantly surprised , once i had sent photos of the item to be offered a replacement in turn. So all good.
8 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so pleased to hear about your positive experience with our team and the resolution of your quality control issue.
Thank you for your kind words!
The K&S Team
Wonderful Customer Service and TOP…
Wonderful Customer Service and TOP quality product. It's not worth wasting time with other stuff - just buy one of these!
14 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so happy to hear you love our product and service! Thank you for your wonderful feedback and recommendation.
Thanks,
The K&S Team
Top quality item
This was a birthday present for my gardener son. He was very pleased and impressed to receive such a top quality item.
7 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad to hear your son loved his birthday present and found it to be of top quality! Thank you for sharing this wonderful feedback.
Thanks,
The K&S Team
Not a good time to ask since my last…
Not a good time to ask since my last order has not arrived and no indication as to when it will. If there is no response soon then the there will ultimately be a serious negative review.
10 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We have looked into this for you and can see your order was delivered Tuesday 12th May.
Please can I ask that you reach out to our customer service team if there has been an issue with this delivery so that we can look into this further.
customerservice@kentandstowe.com
Thanks,
The K&S Team
Every part of the process from pre to…
Every part of the process from pre to actual purchase was easy to arrange delivery was quick and was tracked correctly
13 de mayo de 2026
Respuesta de Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear your purchase and delivery experience was easy and efficient.
Thank you for your wonderful feedback!
The K&S Team
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