Key Conveyancing Solicitors  Opiniones 

During a difficult house move, Justin and the rest of the team went above and beyond to ensure our completion was successful. The level of professionalism and dedication was unmatched despite the challenges they faced from other solicitors and estate agents!

This is the 2nd house move we have completed with Key Conveyancing and would recommend highly to anyone requiring Conveyancing services!

My husband and I used key conveyancing after
a recommendation. They were extremely professional, we dealt mainly with Lisa Fox. She was excellent, very helpful and always dealt with our uncertainty. Cannot recommend highly enough.

Key Conveyancing made the whole process incredibly smooth and stress-free. Mukate Zimba was absolutely amazing throughout—everything was made easy, and the communication was top-notch from start to finish. Highly recommend!

I cannot fault the support I have received from Innocent and the team. They were always there for us, communication was excellent, and we could not have bought or sold our house without their support. They truly cared about the process and held our hand throughout. I would definitely work with them again and I cannot recommend them highly enough!

We had a really positive experience using Key Conveyancing, and in particular, Charlie Bishop, who dealt with our conveyancing.

Our offer was accepted on 7th July and we exchanged contracts by 31st July, so we were really pleased with how smoothly and efficiently everything progressed.

Charlie was reassuring throughout the process and was always happy to answer any questions or queries we had. Buying a property can be quite stressful at times, but having someone who was approachable and kept us informed made a big difference. Whenever we called and Charlie wasn’t available, he would always get back to us shortly afterwards, which we really appreciated.

Overall, we were very happy with the service we received from Charlie and Key Conveyancing. The process was handled professionally and efficiently from start to finish, and we would definitely recommend Key Conveyancing to anyone looking for a reliable conveyancing service.

Thank you, Charlie, for all your help in getting us to exchange so quickly!

Callum and Tahnee

Abbie and Lauren at the St Neots branch were helpful, communicative and responsive throughout the process. We are very grateful to them and the rest of the team.

We had an excellent experience with Key Conveyancing throughout the sale of our house. From start to finish, they kept us informed every step of the journey, making what can often be a stressful process feel straightforward and well managed.
The communication was outstanding, and the whole team was professional, approachable, and always happy to answer any questions we had.
We couldn't recommend Key Conveyancing highly enough and wouldn't hesitate to use them again. Thank you for making our house sale such a positive experience!

Excellent service by Lisa Fox, Esme Tapp and team at Key Conveyancing. Talk about a stressful sale, thank you for all the effort and ensuring we got there in the end, exchanged day before completion but main thing is it happened. Highly recommend their service to anyone needing a proactive solicitor!

Good professional staff dealt with everything despite the chain we we're in being an absolute nightmare.
Thanks to all the team.

I have used Key Conveyancing twice for sales and purchases. The first time way back in 2016 was a fairly smooth transaction ably handled by Key Conveyancing with only a couple of reminder phone calls about little things. This time round it was just amazing. It didnt matter when I called someone was always available to help with any question I had. I had 4 names for contact and every single one of them just stepped right up! Many thanks to Ella, Emma, Sophie & Harry. Apologies if I have missed anyone. Very special thanks to Helen who just led the way, made me feel as if nothing was too much trouble! Thank you all so much. You all deserve an amazing review. Heather & Raymond Webster

Maddie and her team at Key Conveyancing made an otherwise fraught-strewn difficult process straightforward. Timely and reassuring communications helped smooth the path to our sale (of our existing home) and the purchase of a new build. Even when it looked like the "wheels were going to come off" they were there to help and move things along.

Extremely professional service and I can’t recommend highly enough! Thank you to the team for all your help! A huge shoutout to Fahad who supported us the whole way through!

As a first time buyer I didn't no the process of buying a house and Charlotte was very understanding and helpful with the process. Everything was explained to me throughout and she helped me every step of the way with everything that needed to be done. I highly recommend key conveyancing
Josina clarke

Excellent from start to finish, not a straight forward situation handled brilliantly particularly pleased with Olivia and Charlie. I would highly recommend them

We couldn’t have asked for a better service throughout the whole process. Communication was outstanding from start to finish, with quick responses to every question and a team that was always willing to help in any way they could.

We felt genuinely supported every step of the way, and nothing ever seemed too much trouble. They completely took the stress out of the process for us, keeping us informed and giving us confidence throughout. We always felt extremely well looked after, and their professionalism, efficiency, and friendly approach made such a difference.

We would highly recommend them to anyone looking for a reliable, approachable, and supportive solicitor. Thank you so much for everything!

A special thank you to our case handler, Olivia Wright, and Harry Wild for overseeing our case. We are so grateful for all of your hard work and support throughout.

I don’t think I’ve written a review about anything before so it shows the level of thanks I want to say. I can genuinely say the level of service Sam and her team gives is excellent. Whether you have done this a 100 times and just want a nice easy process or if you’re like me and are a little newer and need things explaining, this team is the one to choose. They did it all with such ease and speed while still answering all of my questions. I cannot find a single fault really, so it’s a big thanks to Sam and her team for making this part of moving house so easy!

would not recommend this conveyancing team based on my experience.

After encountering numerous issues throughout my transaction, I felt it was necessary to submit a formal complaint. Unfortunately, the response I received was disappointing, dismissive, and contained what I believe to be several inaccuracies and inconsistencies that did not reflect my experience of events.

The conveyancing process was characterised by poor communication, a lack of proactive updates, and what appeared to be disorganisation within the team. I frequently had to chase for information and progress reports, which added unnecessary stress to an already demanding process. In my view, the transaction took considerably longer than it should have due to poor case management.

I also found the St Neots manager particularly difficult to deal with. Rather than addressing concerns constructively, I felt my issues were often dismissed and that there was little willingness to acknowledge or take responsibility for the delays and service shortcomings.

What was most frustrating was the way my complaint was handled. Instead of demonstrating an understanding of the concerns raised and taking the opportunity to improve, the response felt defensive and failed to provide satisfactory answers to many of the points I had made.

It was only after I raised multiple complaints and requested that my case be transferred to another member of staff that I saw any meaningful progress. This left me with the impression that issues were not being addressed until they were repeatedly escalated.

Overall, this was a stressful and frustrating experience that fell well below the level of service I expected. Although this firm may appear competitively priced, I would strongly encourage prospective clients to consider whether paying more for a well-organised and communicative conveyancing service could ultimately save significant time, stress, and frustration. I would not choose to use this firm again.

Delighted with our experience. Will not hesitate in using Abbie & the team again. The team were proactive and showed urgency from the first day. Would recommend.

I can’t thank Olivia from the Northampton branch enough for all the help and support she gave me during the sale of my house. From our first conversation, she was friendly, approachable, and made me feel completely at ease.
Olivia was always available to answer my questions, no matter how small, and kept me informed every step of the way. Her proactive approach gave me real confidence that everything was being handled properly.
What impressed me most was how much she genuinely cared. She went above and beyond to keep things moving, chased up anything that needed attention, and always took the time to explain things in a way that was easy to understand. It felt like she was personally invested in making sure the sale went through as smoothly as possible.

Thanks to Olivia’s hard work, professionalism, and support I’m incredibly grateful for everything she did and wouldn’t hesitate to recommend her to anyone looking for a conveyancer. She was absolutely fantastic from start to finish.

I had an excellent experience using Key Conveyancing for both the sale of my old property and the purchase of my new one. Managing a simultaneous move is normally incredibly stressful, but Esme and Kitty made the entire process feel straightforward and manageable from start to finish.
The communication from both of them was outstanding. Every time I sent an email regarding either transaction, either Esme or Kitty would get back to me with a clear, helpful reply within minutes. Their online digital portal was also fantastic, making it incredibly easy to track milestones and sign paperwork for both properties in one place.When things slowed down elsewhere in the chain, they were highly proactive. They kept pushing the other solicitors to ensure both transactions lined up perfectly and stayed on track.
I would highly recommend Key Conveyancing to anyone moving home. A huge thank you to Esme and Kitty for all their hard work in getting both of my deals across the line!