I orders a vacuumcleaner for my spa. Begin July, but is not deliverd. I send several mails to this compagny but I never get an andere. Don’t buy anything from here.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This is not spam wth if I could upload a screenshot I would I ordered a set and that’s my package number you are the spam pelting with the same reply I just want my money back at this point order #392... Ver más
La empresa ha respondido
Stofzuiger besteld en betaald nooit
I Placed a order in August and i have yet to receive it or get any notifications from the company. Order 3285
La empresa ha respondido
Información sobre la empresa
- Industria cosmética
- también en la categoría
- Perfumería
- Tienda de cosméticos
Información proporcionada por diversas fuentes externas
Kiana Beauty is for beauty geniuses, makeup dabblers, the beauty novice, time-poor multi-taskers, men who take pride in their appearance and everyone in between.
Información de contacto
51 High Street, 3806, Berwick, Australia
- 0397071555
- hello@kianabeauty.com.au
- www.kianabeauty.com.au
1,2
Muy malo
222 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The special touch of the personal thank…
The special touch of the personal thank you note was a great personal touch thank you
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Tanya, thank you for your review. How lovely of you to comment on our handwritten notes. It's our way of thanking you for choosing to shop with us. If there's anything we can do to help in the future, please let us know.
Kind regards, the Kiana Beauty Melbourne team
This was my first purchase from Kiana…
This was my first purchase from Kiana Beauty. I can not speak highly enough of my first experience. From the moment I ordered my product, which was Thin Lizzy's Puffy Eye remover cream, of which I am very pleased with, my order was processed, transaction completed. All documentation forwarded to me regarding via email, of my record of purchase, approximate delivery date, and it arrived at my door a day earlier, so smooth, professional, and a wonderful personal touch. The product came beautifully wrapped . With a personally written card by the proprietors of Kiana Beauty, thanking me for my first purchase from them, and hoping I enjoy my product. Highly recommend purchasing from Kiana Beauty. Debbie LeGrande.....
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Debbie, thank you for taking the time to leave us such a comprehensive review. We are really thrilled to hear that you enjoyed your first shopping experience with us. We have a small, yet passionate team, who work so hard to try and provide fabulous customer service with every order. We hope that we are able to help you again soon. Enjoy your eye cream!
Kind regards, the Kiana Beauty Melbourne team
Absolutely amazing business
Absolutely amazing business! The personal note with amazing gift wrapping is so so so lovely!
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Alana, how lovely of you to call our business "absolutely amazing!" That has really made our team smile. We do try hard to put a little extra love in every order, and it's fabulous when customers notice and appreciate it. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
The perfume arrived in the allotted…
The perfume arrived in the allotted time frame and it was great to be able to track its progress. That 10% discount and the free postage absolutely clinched the deal for me when looking at where I to buy Perfume online.
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Ingrid, thank you for taking the time to leave us a review. We were thrilled to hear that you appreciated so many aspects of our small business. Please let us know if you need any further help with fragrances, or other beauty products, in the future.
Kind regards, the Kiana Beauty Melbourne team
Fabulous service on my order
Fabulous service on my order. First rate job.
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Christine, thank you for taking the time to leave us a review. We loved reading that you enjoyed our service, and to hear the words "first rate job"? Big smiles all round from our team! Enjoy your products.
Kind regards, the Kiana Beauty Melbourne team
Exactly As Described On WebSite
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Mohamad, thank you for leaving us a review. We are glad that your shopping experience with us met your expectations. Please let us know if we can be of any further help.
Kind regards, the Kiana Beauty Melbourne team
Easy to order what I needed from the…
Easy to order what I needed from the website. Quick, free postage and very well wrapped so parcel arrived in good order. :)
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Paola, thank you for your review. We were happy to hear that you found our website easy to navigate and that your order arrived quickly and safely. Hopefully we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
The items were packed safely and gift…
The items were packed safely and gift wrapped which was nice. Awesome free gift and a lovely friendly Thankyou Note attached also, so a big thumbs up from me 👍
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Nic, our team loves a good thumbs up! Thank you for taking the time to leave us a review. We are glad that you received your order, along with your gift, safely. Hope to see you back with us again soon.
Kind regards, the Kiana Beauty Melbourne team
Fast delivery and all items wrapped…
Fast delivery and all items wrapped beautifully.
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Chi, thanks for your kind review. It was good to hear that your order arrived to you quickly, and that you appreciated our wrapping. Please let us know if you need any further help.
Kind regards, the Kiana Beauty Melbourne team
Fast delivery and the purchase is…
Fast delivery and the purchase is beautifully wrapped with a personalised gift card.
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Kath, thanks for your review. It was great to hear that your parcel arrived quickly and that you appreciated our customer service. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Really loved the service and super…
Really loved the service and super fast delivery .
First time shopping with them but certainly wont be my last .
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Hi Michelle, thank you for taking the time to review us. It really warms our hearts to read that it was your first time shopping with us, but you intend to return. We look forward to helping you again. Please let us know if you need any further help.
Kind regards, the Kiana Beauty Melbourne team
Kiana beauty was an amazing experience…
Kiana beauty was an amazing experience I would highly recommend anyone purchasing perfume and beauty products to buy from this company
Great prices and excellent service
Tammy
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Tammy, thank you so much for your very kind review! We loved reading that you appreciated our customer service and that your shopping experience with us was amazing. We hope that we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Very happy. Thank you 🌸
Great range available, fast delivery. Loved the personalized touches. Very happy.
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Hi Simone, thanks for your kind review. It was lovely to hear that you appreciated our range of products, and our customer service. And we do love a happy customer! Hopefully we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Respuesta de Kiana Beauty
Dear Marco, thanks for taking the time to review us. We were glad to hear that you had a positive shopping experience with us, and that you received your Chanel products quickly. Please let us know if we can be of any further help.
Kind regards, the Kiana Beauty Melbourne team
Excellent service and quick in getting…
Excellent service and quick in getting my products and loving them. Definitely coming here to get my makeup products from now on
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Leah, thanks for your review. We were so thrilled to hear that you received your order quickly, and that you are enjoying your products. We look forward to helping you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Great follow up service for what was…
Great follow up service for what was thought to be a 'missing parcel' - turned out I just needed to wait a little longer :)
One room for improvement - lack of variety with perfumes.
Great work team!
Wayne
5 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Wayne, thanks for taking the time to leave us a review, and for your feedback. We were glad to hear that your parcel did arrive to your safely.
If there are other fragrances or fragrance brands you'd be interested in, please send us an email to hello@kianabeauty.com.au , and we'll see what we can do for you.
Kind regards, the Kiana Beauty Melbourne team
Respuesta de Kiana Beauty
Dear Michelle, thank you for leaving us a review. We are glad that you appreciated our range of products. We do feel very lucky to stock so many great Australian and international brands.
Kind regards, the Kiana Beauty Melbourne team
friendly and fast thank you
2 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Hi Wendy, thanks for leaving us a review. So good to hear that you received your order quickly, and that you appreciated our service.
Kind regards, the Kiana Beauty Melbourne team
Thank you great service
2 de julio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Anne, you're so absolutely welcome! Thank YOU for taking the time to leave us a review. It was lovely to hear that you enjoyed your shopping experience with us.
Kind regards, the Kiana Beauty Melbourne team
Great service
Great service. Fast delivery.
Love the personalised welcome note 😊
26 de junio de 2019
Opinión espontánea
Respuesta de Kiana Beauty
Dear Crystal, thanks for your review. We were glad to hear we were able to make you smile, and that your order arrived quickly.
Please let us know if we can help again.
Kind regards, the Kiana Beauty Melbourne team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.