Kids Pass Opiniones 

11.934
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Love the Kids Pass app. Discounts on days out with the children. Cinema discounts. The shopping cards are also very useful for saving money. It doesn't seem like a lot but quickly adds up. We've sav... Ver más

Valorada con 4 estrellas sobre 5

I was a bit disappointed with the discounts levels. Often you can find similar deals elsewhere without paying membership. The benefit is that their discounts work all year round, not just special time... Ver más

Valorada con 2 estrellas sobre 5

Only used for trial but found that most places was cheaper doing directly via the website. This was during school hols so everywhere had discounts anyway but was better than or only £1 more than kids... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Signed up for a £1, 30 day trial while visiting the UK and saved some money on our short trip away visiting Chester Zoo. Definitely worth it if you live in the UK or visit attractions there regularly,... Ver más

Información sobre la empresa

  1. Viajes y vacaciones

Escrito por la empresa

A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(11.934)

1023 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

It is not always clear be careful…

It is not always clear that discounts have worked. I tried getting a discount on the cinema tickets and since it would not work I kept trying it. In the end I ended up paying 40 pounds from my bank account for a discount code that would actually work and give me a discount. Anyway I asked for a refund on the additional codes I had purchased and were not working on the cinema site and this organisation said it was their policy not to give anyone refunds. Please careful when using this service since you will not get a refund back. Is it really worth it!

17 de agosto de 2026
Logotipo de Kids Pass

Respuesta de Kids Pass

Good afternoon,

Thank you for your feedback, and we're sorry to hear you experienced issues using your Kids Pass cinema codes.

We have checked the codes on our side and can confirm they are currently working correctly. We would be happy to provide step-by-step instructions to help you complete the booking successfully next time.

Alternatively, if you continue to experience any issues, please contact us before making your booking and we can assist with processing the booking for you directly.

We appreciate your patience and hope to help you enjoy your next cinema visit without any problems.

Kind regards,
The Kids Pass Team

Valorada con 1 estrellas sobre 5

Disappointed and misled

Very cumbersome and also the discount is showing as zero at the cinema so we will end up paying full price. So vey disappointing and also misleading about your promotion

17 de agosto de 2026
Logotipo de Kids Pass

Respuesta de Kids Pass

Hi, thank you for your feedback. The savings available with a Kids Pass can vary depending on the cinema, location, and the specific showing selected. While some screenings offer a greater saving, others may be closer to the cinema’s direct ticket price.

Please feel free to contact us with the details of the film, cinema, date and showing you selected, and our team will be happy to look into this further for you.

Kind regards,
The Kids Pass Team

Valorada con 1 estrellas sobre 5

I paid £108.00 for kids pass tickets…

I paid £108.00 for kids pass tickets for two adults and two children on Sunday. Moments later I found Chester Zoo advert on Facebook offering the same admission for £99.00. Feel really annoyed. I’m

17 de agosto de 2026
Logotipo de Kids Pass

Respuesta de Kids Pass

Good afternoon,

We’re sorry to hear you were disappointed with the price.

The discount available through Kids Pass can vary depending on the date you’re booking for, as ticket prices and savings may differ throughout the year. Discounts can also vary during peak periods or when special events are taking place, as these may affect the level of discount we’re able to offer.

Please contact our Customer Service team at hello@kidspass.co.uk with your booking details and the date of your visit, and we’ll be happy to look into this further for you.

Kind regards,
The Kids Pass Team

Valorada con 5 estrellas sobre 5

Great saving

Used to buy tickets for chester zoo, saved 20% on 4 adults 1 child tickets. Was easy to use and no problems on entry to zoo.
Better than buying from zoo website as you have to use website tickets on the day you book them for, where as if you buy them off Kids pass they are valid for 12 months on any day.

16 de agosto de 2026
Valorada con 1 estrellas sobre 5

Fraudulent advertising and remedial…

Fraudulent advertising and remedial customer service. Will need to raise a section 75 to get a refund. Avoid

17 de agosto de 2026
Opinión espontánea
Logotipo de Kids Pass

Respuesta de Kids Pass

Good afternoon,

We’re sorry to hear you feel this way. We take concerns regarding our advertising and service seriously and would appreciate the opportunity to look into your experience further. Please contact our Customer Service team with your account and booking details so we can investigate what has happened and provide the appropriate assistance.

Kind regards,
The Kids Pass Team

Valorada con 4 estrellas sobre 5

Site needs updating

Discounted price good but no reciept/ evidence of credit card transaction. Not very easy to find correct cinema and gain QR code for cinema tickets.

16 de agosto de 2026
Valorada con 1 estrellas sobre 5

I couldn't use the discount

I couldn't use the discount. Not happy with kids pass.

13 de agosto de 2026
Logotipo de Kids Pass

Respuesta de Kids Pass

Good afternoon,

Thank you for your feedback, and we're sorry to hear you experienced issues using your Kids Pass codes.

We have checked the codes on our side and can confirm they are currently working correctly. We would be happy to provide step-by-step instructions to help you complete the booking successfully next time.

Alternatively, if you continue to experience any issues, please contact us before making your booking and we can assist with processing the booking for you directly.

We appreciate your patience and hope to help you enjoy your next visit without any problems.

Kind regards,
The Kids Pass Team

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